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Payment issue

Payment issue

Ive been getting charged for three months and my account says that I’m using Spotify free. How can I cancel it. It’s I don’t know which account it is just that it takes 10$ every month. 

1 Reply

Hi there @Jaydannny,


Thank you for reaching out to the Community. Let's take a closer look into this.


To begin with we suggest that you head over to this and this article and follow the steps that's provided in it. If you find the account you can check this article out that provides you information on how to cancel your subscription.


If you're not able to locate the Premium account, contact our customer support here so that they can have a closer look backstage.


Let us know how everything goes.

Take care!

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