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Payment issues

Payment issues

who do i contact if im haing trouble updating my credit card info in my account. It keeps saying its not able to update, but i also keep getting notifactions that if i dont pay in 2 days it will end my premium plan. Please help

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1 Reply

Hey @planif,

Apologies for the late reply, but maybe I can still help 🙂

Sorry to hear you’re having some trouble paying for Premium at the moment. I’d recommend checking out this article for payment troubleshooting steps.

There’s also some specific subscription-related troubleshooting over at our Spotify Answers board.

Hope this helps!

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