Payment method updated but both new and old card are getting deducted

[loyolpe]

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

I have updated my payment method to another credit card but I am still getting charged to my old credit card which is essentially double billing for 2 months now. Can anyone help? Thanks!

[Maxim]

Hey @loyolpe,

Thanks for coming to the Community.

You can check your receipts page to see if there are any of the additional charges listed. If there aren't, you likely have a second account and you can check out this FAQ article for some more info.

Lastly, you might also find this support article helpful. 🙂

Let me know how it goes!