Payment

[karenamalie92]

Hi

I've noticed from my bank statements that I'm being charged from Spotify twice a month, yet it only appears like I'm paying once a month according to the overview of my transactions here on the website. I'm afraid that I'm paying for two different accounts. Who should I contact?

Best wishes,

Karen

[Luke]

Hey @karenamalie92,

Apologies for the late reply, but maybe I can still help 🙂

Sorry to hear this. If you’ve been charged twice I recommend looking at this Spotify Answer for more information.

I hope this helps!