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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
69351 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
133747 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
70925 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
254330 Views
156 replies
13 likes
I can not buy a premium account, I open a new account but it did not work, I get the error that payment failed.
I can not buy a premium account, I open a new account but it did not work, I get the error that payment failed.
Spotify Star
374 Views
3 replies
0 likes
I recently started the premium subsciption and invited my boyfriend to share the subsciption. However, as we just moved together he was entering his old address when replying to my invitation. The family plan doesnt work on his device since then. We ...
I recently started the premium subsciption and invited my boyfriend to share the subsciption. However, as we just moved together he was entering his old address when replying t...
Spotify Star
479 Views
3 replies
0 likes
HiI've noticed from my bank statements that I'm being charged from Spotify twice a month, yet it only appears like I'm paying once a month according to the overview of my transactions here on the website. I'm afraid that I'm paying for two different ...
Hi I've noticed from my bank statements that I'm being charged from Spotify twice a month, yet it only appears like I'm paying once a month according to the overview of my transactions here on the w...
Community Legend
313 Views
1 replies
0 likes
I just opened a new account and bought premium for 0.99 but when open the application it shows me you have free account your trial ends in 11 December 2017 what should I do !!!
I just opened a new account and bought premium for 0.99 but when open the application it shows me you have free account your trial ends in 11 December 2017 what should I do !!!
Community Legend
319 Views
1 replies
0 likes
Hi!I am being charged twice per month. One every 14th and the other every 30th. I have tried to logged or locate any other username or email I may have registered but still can't find the other. For the meantime, I have unsubscribe the account with c...
Hi! I am being charged twice per month. One every 14th and the other every 30th. I have tried to logged or locate any other username or email I may have registered but still can't find the other. Fo...
Community Legend
314 Views
1 replies
0 likes
Charged twice... 9.99 on the first and third of November and December
Charged twice... 9.99 on the first and third of November and December
Community Legend
317 Views
1 replies
0 likes
I am currently living in Hong Kong but have a UK credit card so I can not change my country from HK to Uk in order to start Spotify premium. When I try and sign up it says that Spotify premium in unavailable in the country that my card is from but I ...
I am currently living in Hong Kong but have a UK credit card so I can not change my country from HK to Uk in order to start Spotify premium. When I try and sign up it says that Spotify premium in una...
Community Legend
299 Views
1 replies
0 likes
HelloYesterday I paid for a premium membership wich allows a lot options on my daily listening. Part of the membership is working as in I can listen to my music even offline, no commercials. But all the rest doesn't work such as setting my playlist o...
Hello Yesterday I paid for a premium membership wich allows a lot options on my daily listening. Part of the membership is working as in I can listen to my music even offline, no commercials. But al...
Community Legend
304 Views
1 replies
0 likes
Dear sir or madam, I am a Dutch citizen living in Thailand. I have a credit card from a Dutch bank. This morning I wanted to upgrade to Premium.... but I couldn't because I was told I have a card from "a non Spotify country". But Holland and Thailand...
Dear sir or madam, I am a Dutch citizen living in Thailand. I have a credit card from a Dutch bank. This morning I wanted to upgrade to Premium.... but I couldn't because I was told I have a...
Community Legend
383 Views
1 replies
0 likes
hicieron el cargo a mi tarjeta y no disfruto de los beneficios del plan que pague
hicieron el cargo a mi tarjeta y no disfruto de los beneficios del plan que pague
Community Legend
248 Views
1 replies
0 likes
Please anyone help me at 11/22/2017 decided to get premium account for '' 3 months for 0,99 ''. Even They got payment three times (3*0,99). Coudlnt get premium account both paid 3*0,99 and dont have premium account please as soon as possible help me ...
Please anyone help me at 11/22/2017 decided to get premium account for '' 3 months for 0,99 ''. Even They got payment three times (3*0,99). Coudlnt get premium account both paid 3*0,99 and ...
Community Legend
280 Views
1 replies
0 likes
Long story short there is some kind of communication issue bteeen my debit card and Spotify because there’s is no issues with my bank or my card but there in an error every time i put my credit card info into Spotify.
Long story short there is some kind of communication issue bteeen my debit card and Spotify because there’s is no issues with my bank or my card but there in an error every time i put my credit card ...
Community Legend
368 Views
1 replies
0 likes
Just as the title says... I fill out the form correctly (did it about five times), and still no dice. Just bought and activated the card.
Just as the title says... I fill out the form correctly (did it about five times), and still no dice. Just bought and activated the card.
Community Legend
321 Views
1 replies
0 likes
I have tried emailing about this issue but it has not done anything. I have been making regular payments monthly but my spotify account does not show up as premium. I want to fix this ASAP.
I have tried emailing about this issue but it has not done anything. I have been making regular payments monthly but my spotify account does not show up as premium. I want to fix this ASAP.
Community Legend
309 Views
1 replies
0 likes
I can not buy a premium account,when I try to buy, I receive the error that the payment method has failed.
I can not buy a premium account,when I try to buy, I receive the error that the payment method has failed.
Community Legend
304 Views
1 replies
0 likes
PlanPremiumCountry CanadaDeviceIphone8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuei am being charge for both a standard and a family plan every month! And I can’t find a second account. I checked with Facebook too as s...
Plan Premium Country Canada Device Iphone8 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue i am being charge for both a standard and a family...
Spotify Star
395 Views
1 replies
0 likes
PlanPremiumCountryUK DeviceSamsung S7 Edge My Question or IssueI have just upgraded my phone package and now have Spotify as part of this. I am currently paying for premium monthly so how do i amend my account to ensure i utilise the deal rather than...
Plan Premium Country UK Device Samsung S7 Edge My Question or Issue I have just upgraded my phone package and now have Spotify as part of this. I am currently paying for ...
Spotify Star
377 Views
1 replies
0 likes
I am trying to change my card detail but spotify says ''Payment failed. Try again, or use a different payment method.'' Even though i have money on my card and my subscription is already paid for the next 2 weeks. I have a visa debit student card
I am trying to change my card detail but spotify says ''Payment failed. Try again, or use a different payment method.'' Even though i have money on my card and my subscription is already paid for the...
Spotify Star
642 Views
1 replies
0 likes
Hi, I cannot buy a gift card for a friend. I am in the south african region and everytime I fill in everything and click continue the page just refreshes. There is no error displayed.
Hi, I cannot buy a gift card for a friend. I am in the south african region and everytime I fill in everything and click continue the page just refreshes. There is no error ...
Spotify Star
310 Views
1 replies
0 likes
I have recieved a pin from confirming my Smart number but where do i type this in. the page doesnt direct to anything
I have recieved a pin from confirming my Smart number but where do i type this in. the page doesnt direct to anything
Spotify Star
335 Views
1 replies
0 likes
