Ask here for help with Premium, payments and trials.
Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
I got a new debit card recently and need to update my payment details. On my Spotify app, it says that my account is premium. But on the Spotify website, it says my account is free. I tried logging out of the app to maybe change the status, but it re...
I had a 99p for three months subscription the subscription ended on the 23/2/18 and I was charged £9.99 for next month because of auto renewal I didn't want this but didn't mind having next month so to prevent this again I cancelled my subscription b...
aun no subo la imagen de comprobacion que pide para el descuento a universitarios, ya me cobraron el descuento o todavia no?
I didn’t log in for 30 days with my free premium spark account and now it has changed back to a free subscription? What do I do?
Nombre de usuariosgsiordia soy SERGIO GARCIA SIORDIARevisando la cuenta de cargos en mi tarjeta de credito encuentro que se me estan cargando a mi tarjeta de credito terminacion #7547 ($149.00) y otra trajeta terminacion #7817..(99.00).dos cobros uno...
Buen dia, el pasado 21 de febrero como mes a mes hacen el cargo automatico exitoso de mi cuenta familiar.Sin embargo, por tema personal hice un cambio de tarjeta de pago el dia de hoy y al realizar el procedimiento, me hizo un cobro de $ 99.00 en la ...
Hello everyone! I have a problem when trying to my subscriptions both student or premium. The card details just dont show and keep refreshing for ages. I'm been trying everything since last week. Anyone with the same problem?
songs are being removed from my playlist and I don't know why ?
I have a family plan and I can't stay in It
Pagaba Spotify premium a través de Movistar. Hoy he llamado a movistar para cursar baja en suscripción. ¿Cómo puedo tramitar mi suscripción premium directamente con Spotify y cuándo debo hacerlo para evitar que me suspendan el servicio?
Spotify have notified me that my premium subscription will stop if I do not update my payment information, but it won't let me enter in my Australian card as it does not match my country of subscription. How do I swap it so I can continue as an Austr...
Hey guys Im travelling in central america atm and i used spotify free till nowNow i want to upgrade to premium but because i had to change my country settings to nicaragua (where im atm) i cant pay with my swiss credit cardIs there any way that i can...
i already paid for the premium on my phone service provider (Indosat - Indonesia) it already take my money but still the spotify didnt registered up the payment / even email me that my premium is renewed? please help to fix it asap
I cant proceed to premium using my mobile network provider like Smart Communication as my biller. An error like "oops something went wrong" all prompt up. I want to have my premium subsceiption back already.
Tentei assinar a promoção do plano premium (com 3 meses iniciais por R$1,99) para minha mãe. Cadastrei o e-mail dela e fiz a conta no spotify, porém ao tentar concluir a assinatura escolhendo o método de pagamento "cartão de crédito" e utilizando os ...
I just discovered that you are taking my money for a premium account that eliminates my ability to download my songs to my device for offline listening...something that allows me to use my account at work. You limit my ability to do this based upon t...
We have signed up for spotify pemium, sent invitations and made accounts for each of the four family members, but we still cant use spotify at the same time. I thought that was the poin with spotify premium?
I was charged 119 euros, two days after my 9.99€ monthly fee..... how can I get my money back?
I have Spotify with my phone how do I cancel subscription without losing playlists