Help Wizard

Step 1





I’ve payed the premium account, but it says free account all the time, when i payed the premium account. What can i do


<Moderator snip: Images with personal details>

1 Reply

Hey @Edison1.


Glad to have you on the Community. No worries, we're here to help!


If you can't make use of the Premium features, could you check out this page and go through the steps? 🙂


Also be sure to check the following:

  • Log out and back into your account
  • Check the status of your subscription
  • Check the status of your payment
  • Check that your Premium subscription isn't on another account

Thanks! Let us know how you get on.


Have a nice day!

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