Payment

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Payment

EmanuelOctavian
Casual Listener

Plan

Premium

Country

Romania

 

Device

Samsung Galaxy S8+, 

Operating System

Android Oreo

 

My Question or Issue

I am having this issue i pay for the Premium service but at  Subscripition and Payment apears that i do not have a premium Spotify . I do have the card transfer images . I want to cancel my payments , please help 

 

5 Replies

Re: Payment

Rock Star 17
Rock Star 17

Hey @EmanuelOctavian, thanks for reaching out!

 

To confirm and help you further, you're trying to cancel your Premium subscription but you're not able to log in?

 

Keep me posted.

Billy-JRock Star 17
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Note: I'm not a Spotify employee.

Re: Payment

EmanuelOctavian
Casual Listener

Thanks for the reply . My account works just fine , it doesn't show that i do have a premium ... , but as prof i have the monthly money transfer . 

Re: Payment

Rock Star 17
Rock Star 17

Hey @EmanuelOctavian.

 

Thanks for confirming! Could you try following these steps?

 

Let me know how this goes :) 

Billy-JRock Star 17
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Payment

EmanuelOctavian
Casual Listener
I tried this possible solutions allready . Please cancel the payments on the account *snip*s far as my later action will be to not give up from app service

Re: Payment

Rock Star 17
Rock Star 17

Hey @EmanuelOctavian.

 

I’d recommend reaching out to Spotify for more help with this. You can find some more info here on how to do this. I hope this helps!

Billy-JRock Star 17
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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