Paypal failed

[pinoystylez]

Hey guys,

i dont know if im right and sry for my bad english.

But newly, paid from premium to family and since then i cant pay via paypal.

If i had premium before i could pay via paypal and they book the money from the bank account.

now it only show my mastercard but i only want to buy it via bank account like before. But i can change it.

Can somebody of you can help me? I already wrote Paypal but they said i should write Spotify.

[Luke]

Hey @pinoystylez,

Apologies for the late reply, but maybe I can still help 🙂

Sorry to hear you’re having some trouble paying for Premium at the moment. I’d recommend checking out this article for payment troubleshooting steps.

There’s also some specific subscription-related troubleshooting over at the Spotify Answers board.

Hope this helps!