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Premium Family Account

Premium Family Account

Ok, so my premium acc, has been deactivated.

We originally made it in Chile, but since i came to study at Toronto, after 3 months... you just deactivated it... Completely unfair because Im coming back to chile in a year. And i Cant afford it because im studying have nocredit cards here.

 

Need this problem to be solved soon.

 

Bye.

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2 Replies

Hey @y-alq6_dc4bqe, welcome to the Community!

 

We suggest you check out the info listed here to see why your subscription was reverted to Free. 

 

For now, you can try resubscribing with your payment method from Chile. If it doesn't work, you'll need to update your country setting to Canada following these steps.

 

Hope that helps.

It is the same. I was in a family plan.

**bleep** it, just told my dad to necer subsvribe to apotify again and keep on using apple store.

Bye.

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