Premium Problem

[rainywalrus]

It has almost been a week since this problem began. 

I had recently used my free supsciption on a separate account and was falsely charged a day earlier than it was suppose to. I canceled the subscription, but have not received any of the money back. I have contacted support twice to see if I could get the premium month switch over to this account but it still has not been resolved. I am at a loss on what I can do.

[Aimee_T]

Hey @rainywalrus, welcome to the Spotify Community!

In this case, we recommend that you contact us through our official social media channels in Facebook or Twitter. This way, we'll be able to take a closer look at your account and see what happened there.

Let us know how it goes and if you have any other questions.