Premium for Student Subscription not Working

[22jv65pepud24mx]

Plan

Premium

Country

 Hong Kong

Device

iPhone 6S

Operating System

IOS12

My Question or Issue

 I subscribed premium for student, but the subscription is still free in my Spotify App. I double checked and I was in the correct account. I received a receipt email confirming my payment. Relogin and reinstalling the app didnt help. I subscribed the 3-month premium plan before. Please assist.

[Loxer]

Hey @22jv65pepud24mx, welcome to the Community.

Hope you're doing great!

Spotify is investigating it. Head here and follow the steps provided there. Follow it for any further update.

Thanks! 🙂

[22jv65pepud24mx]

Hi,

Just tried again on Spotify app, and the premium feature miraculously worked! Thanks for helping.

Best regards,
Ryan