Premium membership - The Spotify Community

Premium membership

4 days ago withdrew money from my bank account 3 times. still a premium membership is not active.

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1 Reply

Hi, @canemre93!

Welcome to the Spotify Community.

Let's try to figure this out. Can you follow these steps for us?

Check your subscription page. Your status should be Premium.
If you're on Premium, try reinstalling the app with the steps here.
If it says Free, check the receipt we send to your email inbox. Make sure you're signing in with the username on that receipt. If the username on your receipt is a 10 digit number, please sign in with your Facebook login details.

Let us know how it goes.

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