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[Anshima]

I accidentally closed the Spotify app during payment of a one time payment plan. The amount has been deducted from my bank account but I haven't received any receipt in my email and my account is showing free plan.

[Vasil]

Hey there @Anshima,

We're sorry to hear this has happened to you!
If the issue still persists, we'd suggest logging out & back in twice in a row.
This will trigger a manual sync of your data and could be of help.

If nothing changes, let us know and we'll take it from there 🙂
Thanks!