Premium spotify problem

bdmarley

Plan

Premium

Country

Portugal

Device

 Samsung Galaxy s8

Operating System

 Android Oreo

 

My Question or Issue

So today (1/05/19) i have renewed my premium plan that is 6.99€ a month and for some reason it said that i'll need to pay again on the 22 of May so not a full month of subscription. This has never happened before and i'm for sure not paying for the rest of the days of May.

Screenshot_20190501-154706_Chrome.jpg
Reply
1 Reply

Jᴀᴄᴋ

Hey @bdmarley thanks for reaching out to the Community,

 

Did you just start your subscription today? If you didnt, that date is most likely the date you first started your subscription. For example if I paid today, I would then have to pay on the first of June 6/1. Let me know.

 

Best,

Jack

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