Premium subscription not working

[user-removed]

Plan - Premium 

Country - U.K

Device - Sony Xperia L3

My Question or Issue

I just recently changed phones from a Samsung to Sony and after changing my apps over I am having lots of trouble with the Spotify app. First of all it kept crashing every 30 secs but I think I have figured out how to stop this now as it hasn't done it for about 10 minutes now. 

But it is still saying I need to upgrade to premium when I already have premium  

I have tried everything that has been stated in previous posts about this problem and nothing has worked as it is still saying it and I cannot re-download all of my playlists.

It was working fine until now and I have checked my subscription it is up to date. 

Can someone help please ?? 

[OneByBoo]

Hey there @user-removed,

thanks for posting !

At first and just to be sure you don't have a second account, please check out this help article.

In addition, it'll be a good idea to read this help page for further info.

Let me know how it goes 😃