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Problem with Premium for Students Subscription

Problem with Premium for Students Subscription

Avatar of ashleeeeej
Visitor
2019-12-29 10:05 PM

Hello, I have a Spotify account in the US. I have had Premium for Students since December 26, 2018 and pay $5.40 per month. However, on December 27, 2019 I was charged $10.81 and my account now says that its Spotify Premium with Hulu. I never made this switch and I would like a refund and for my account to be switched back to Premium for Students. Thank you.

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Avatar of Billy-J
Spotify Star
Spotify Star
2019-12-30 01:07 AM

Hey @ashleeeeej, thanks for reaching out to the Community!

 

I'm sorry to hear this.

In this case, please check out this support article  for the next steps to take.

 

Have a nice day!

Billy-JSpotify Star
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