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Problem with payment

Filippo5
Newbie

Plan

Free to Premium

Country

Italy/Sweden

 Device

iPhone 6S

Operating System

iOS 12

 

My Question or Issue

I'm Italian, I'm currently in Sweden and after 14 days I had to change the country or I couldn't listen to music anymore. Now I would like to switch to premium, I have done all the steps but when I arrive at the payment It does not accept the card because it does not correspond to the country where I am. I do not have a Swedish card, I will stay here for another 3 months and if I go back to my profile I can not change the country coming back to Italy.

How should I do?

Thanks 

 

1 Reply

Billy-J
Spotify Star
Spotify Star

Hey @Filippo5, and welcome to the community.

Hope you're doing great!

 

I understand your concern. Unfortunately, you will need the country the card came from to match the country on the account. If that isn't possible, you can check out the available payment methods in your country.

 

I hope this helps. If you need help with anything else, just let me know 🙂

Billy-JSpotify Star
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