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Problem with premium

Problem with premium

I just payed for Spotify premium but i does not working. I have checked my bankaccount and that is not the problem. I have Also tried to log out and then in. Can i please talk to someone in swedish please

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1 Reply

Hey @LottaL70, welcome to the Community!

 

We can help out in English here, but we also have Swedish support via email. Are you able to see the status of your last Spotify payment?

 

If it's showing as pending, it means it hasn't gone through. If that's the case, try signing up again here using an incognito window.

 

Let us know how it goes.

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