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Problems with Family Subscription

Problems with Family Subscription

Since Spotify changed the Family Subscription Policy do I have issues trying to add my family to the Subscription. I am guessing it tries to match my Facebook Address with the one that you enter when you add a member.
Why the **bleep** does Spotify believe that I will put my address on Facebook!!!! First Error!!!! 
Second Error: There is NO WAY TO CHANGE MY ADDRESS, so I'm stucked since 2 weeks now without MY FAMILY using the service.

If it keeo going like this will I migrate to iTunes Music because I have no other choise.

Thanks

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3 Replies

Hey @friscotxp! Welcome to the Spotify Community!

 

That's not cool. What error messages do you see when you're trying to add your Spotify Family? Let me know! 🙂

 

Have a great weekend!

HuboSpotify Star
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it's saying that the family member does not live in the same adress where I do, but I never inputted my own adress on spotify nor facebook.

Hey @friscotxp!

 

Spotify uses a few different ways to check if you and your family live at the same address. If you really do live at the same address, you can reach out to Spotify's Accounts Team here. Let me know if you have any other questions. 🙂

 

Have a great day!

HuboSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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