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Re: Double billed - Seems to be a common subject.

Re: Double billed - Seems to be a common subject.

I have Spotify premium,but I notice that I was being bill twice a month on my Visa Card.i discontinued one of the accounts,I was just bill $9.99 for the month of April 2017 my information: I'm being charge but I cannot access Spotify my devices at home. My name is John -------------

2 Replies

Hey @grayfox1617


I suggest you contact support so they can help you


If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.


Support usually replies within 24-48 hours.

MattSudaSpotify Star
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I'm being Bill separately for Spotify premium on my Apple computer and my tablets,my devices are only being use in my home so why am I being charge twice a month.

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