Charged Twice!


Charged Twice!


I´ve neen charged twice, saturday I spoke with one moderator and he told me I should send my bank status so I went to the bank and they told me that one payment is still pending and one has been already charged, I ned to cancel the one which is pending!!! help!

1 Reply

Re: Charged Twice!

Rock Star 24
Rock Star 24

Hey @NanRu,


A pending charge is a part of your bank or credit card company's authorization process. When you submit a payment, they place a temporary authorization on the funds.


If the transaction doesn’t successfully complete, no money will be taken and the charge will soon disappear. The time this takes can vary, depending on your bank/credit card company.


Hope this clears things up.

MaximRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.