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Re: Why am I not eligible for duo?

Re: Why am I not eligible for duo?

I have the same problem. Got the message that I'm not elegible. Following your instructions, I tried to switch my plan to Premium only (no hulu) and it didn't let me. Grrr! Please help.

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Hey @bgerakos, thanks for reaching out to the Community!

 

I moved your post and created a new topic for you, to avoid any confusion.


Are you able to cancel your current Premium + Hulu subscription, and then try to upgrade to Premium Duo? Keep in mind that it's no longer possible to sign up to the Premium and Hulu deal, so if you cancel your subscription you'll lose access to Hulu and won't be able to add it back to your account.

 

Let me know how this goes!

Billy-JSpotify Star
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Hi Billy-J,

I wasn't able to change my current plan but now that you mention, I thought that I should be able to keep hulu in the future, too. At this time it seems that it's not a good idea to switch to Duo then. 😞

Thanks for your help!

Hey @bgerakos,

 

No worries, I completely understand!

If you need help in the future, don't hesitate to start a topic and the Community will be happy to help.

Have a nice day 🙂

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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