Your 2023 Wrapped feedback thread

[Ale761]

Hola cuando me suscribi al plan premiun tenia 3 meses gratis y mi suscripción fue por 3 meses .

Por que dice que  tengo 3 meses activo solamente ?

Faltarian los meses 3 meses gratis

[OscarDC]

Hey @Ale761,

Thank you for reaching out to the Community and welcome. We moved your comment from the original post as its content fits better here. Also, hope you don't mind me replying in English as this is the official language of the Community.

Trial offers are only applicable to monthly subscriptions with a recurrent payment method. If you made a prepaid payment for 3 months of Premium, the offer will not be applicable to the account.

Hope this clarifies things a bit. If anything else comes up, don't hesitate to ask.