Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 62470 Views
- 43 replies
- 3 likes
- 62470 Views
- 43 replies
- 3 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 8090 Views
- 23 replies
- 2 likes
- 8090 Views
- 23 replies
- 2 likes
Premium duo zu premium family
Wenn ich mein Premium duo Abo zu Premium Family wechsel, verliert dann mein Partner all seine Playlists? Oder werden diese gespeichert?
- Wenn ich mein Premium duo Abo zu Premium Family wechsel, verliert dann mein Partner all seine Playlists? Oder werden diese gespeichert?
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- Casual Listener
- 258 Views
- 2 replies
- 0 likes
- 258 Views
- 2 replies
- 0 likes
Superuser Contribution Paid twice for premium monthly membership,however plan not upgraded
Plan Free/Premium Country India Device Xiaomi 11t pro Operating System Android My Question or Issue I paid to Spotify twice with payment of Rs 129 + Rs129 few minutes back for my account for premium monthly membership plan.However membership is sti...
- Plan Free/Premium Country India Device Xiaomi 11t pro Operating System Android My Question or Issue I paid to Spotify twice with payment of Rs 129 +...
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- Moderator
- 351 Views
- 6 replies
- 1 likes
- 351 Views
- 6 replies
- 1 likes
Solved!!Superuser Contribution Forgot to cancel my premium subscription, need a refund
I forgot to cancel my premium subscription before it billed me for the next month. It just charged me today for the next month, is there a way to get a refund for this bill and cancel my subscription? I'm poor and a spotify premium subscription is no...
- I forgot to cancel my premium subscription before it billed me for the next month. It just charged me today for the next month, is there a way to get a refund for this bill and cancel my subscription...
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- Moderator
- 12318 Views
- 3 replies
- 0 likes
- 12318 Views
- 3 replies
- 0 likes
Paid but is not working
I completed the 7 days challenge spotify had. I claimed reward but even after i paid, it did not start. I paid 3 times, it is still now working. I checked my account detail. it was using the right account. After i paid, i got "Error" in spotify app. ...
- I completed the 7 days challenge spotify had. I claimed reward but even after i paid, it did not start. I paid 3 times, it is still now working. I checked my account detail. it was using the right ac...
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- Spotify Star
- 198 Views
- 1 replies
- 0 likes
- 198 Views
- 1 replies
- 0 likes
Superuser Contribution Premium duo in Quebec
PlanFree/PremiumCountryCanada (Québec) My Question or IssueI am trying to upgrade to a Premium Duo subscription, but I can't seem to find a way to do it. I live in Québec, so I believe the issue is that we cannot get an offer with a free month in it,...
- Plan Free/Premium Country Canada (Québec) My Question or Issue I am trying to upgrade to a Premium Duo subscription, but I can't seem to find a way to do it. I live in Qu...
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- Visitor
- 11208 Views
- 17 replies
- 1 likes
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DuoPremiumQuebec
- 11208 Views
- 17 replies
- 1 likes
Spotify Subscription
Plan: freeCountry: Canada My Question or IssueHello, I’m trying to subscribe to Spotify premium individual and the website won’t let me. I thought it might be because I’m signing into the same account on my iPad, so I tried signing up to Spotify duo,...
- Plan: free Country: Canada My Question or Issue Hello, I’m trying to subscribe to Spotify premium individual and the website won’t let me. I thought it might be beca...
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- Spotify Star
- 203 Views
- 1 replies
- 0 likes
- 203 Views
- 1 replies
- 0 likes
Money deducted from bank but premium access wasn't given
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Spotify Star
- 166 Views
- 1 replies
- 0 likes
- 166 Views
- 1 replies
- 0 likes
Solved!! Can 2 users on Duo share the same stream?
PlanDuoCountry UK DeviceMac desktop, iPads & IPhones, Sonos systemOperating SystemIOS 11.7 My Question or IssueThe title says it all really; can my partner and I listen to playlists or services that I previously created? Or must they create their own...
- Plan Duo Country UK Device Mac desktop, iPads & IPhones, Sonos system Operating System IOS 11.7 My Question or Issue The title says it all really; can my partner and I lis...
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- Spotify Star
- 1033 Views
- 7 replies
- 0 likes
- 1033 Views
- 7 replies
- 0 likes
Not eligible for 4 months subscription
Spotify emailed me saying there's a promo of 4 months for the price of one but when I subscribed to premium it says that I'm not eligible and that my subscription is just for a month.
- Spotify emailed me saying there's a promo of 4 months for the price of one but when I subscribed to premium it says that I'm not eligible and that my subscription is just for a month.
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- Spotify Star
- 169 Views
- 1 replies
- 0 likes
- 169 Views
- 1 replies
- 0 likes
Gift Card in ARGENTINA
Hi, I cannot find any way to get a gift card to give as a present in Argentina.is there any official retailer here?can I become one (generating and selling PIN codes) Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, A...
- Hi, I cannot find any way to get a gift card to give as a present in Argentina. is there any official retailer here? can I become one (generating and selling PIN codes) Device (iPh...
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- Spotify Star
- 2766 Views
- 1 replies
- 0 likes
- 2766 Views
- 1 replies
- 0 likes
I am having issues using Spotify gift cards
It gives me an error message when putting in my gift card code and will not apply it to my account
- It gives me an error message when putting in my gift card code and will not apply it to my account
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- Spotify Star
- 249 Views
- 3 replies
- 0 likes
- 249 Views
- 3 replies
- 0 likes
Superuser Contribution Why i c'ant have spotify prenium. (I never had prenium before)
This month I saw that spotify had a 3 month free spotify prenium offer, so I wanted to get spotify prenium. But every time I click on 'get 3 months of spotify prenium free', it says 'Sorry, you are not eligible for that plan, Here are some other ways...
- This month I saw that spotify had a 3 month free spotify prenium offer, so I wanted to get spotify prenium. But every time I click on 'get 3 months of spotify prenium free', it says 'Sorry, you are n...
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- Moderator
- 337 Views
- 7 replies
- 0 likes
- 337 Views
- 7 replies
- 0 likes
Payment done rupees 25 but not got activated for one week plan
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Spotify Star
- 137 Views
- 1 replies
- 1 likes
- 137 Views
- 1 replies
- 1 likes
Random charge
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have had a £3.99 charge from spotify come off my bank account which is an account I don't u...
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have ...
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- Spotify Star
- 151 Views
- 1 replies
- 0 likes
- 151 Views
- 1 replies
- 0 likes
Solved!! Charged twice by Spotify and Google Play
I subscribed to DUO and as the free trial ended I was charged twice. By Spotify and by Google Play. Same date, same amount. They are not in pending
- I subscribed to DUO and as the free trial ended I was charged twice. By Spotify and by Google Play. Same date, same amount. They are not in pending
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- Spotify Star
- 624 Views
- 6 replies
- 0 likes
- 624 Views
- 6 replies
- 0 likes
Solved!!Superuser Contribution Cancelling 3 month Premium early
I'm just curious, If I cancel a 3 month trial for 99c early, like one month early, will it end on the day I cancelled it or will it end when the 3 months is over. Because whenever I press cancel subscrpition is says it will switch to free mode.
- I'm just curious, If I cancel a 3 month trial for 99c early, like one month early, will it end on the day I cancelled it or will it end when the 3 months is over. Because whenever I press cancel subs...
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- Moderator
- 25076 Views
- 8 replies
- 0 likes
- 25076 Views
- 8 replies
- 0 likes
Can you cancel a three month premium subscription after one month and later continue?
My Question or IssueSo can you use the three months premium for the Samsung account for one month and then cancel the subscription and then later continue it and use the two months that are left?Because I don´t need offline music for another 3 months...
- My Question or Issue So can you use the three months premium for the Samsung account for one month and then cancel the subscription and then later continue it and use the two months that are left? ...
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- Roadie
- 268 Views
- 3 replies
- 0 likes
- 268 Views
- 3 replies
- 0 likes
CREDIT CARD HAS MONEY ON IT, BUT SPOTIFY KEEPS DECLINING
I'VE TRIED MULTIPLE TIMES TO CHANGE MY CREDIT CARD. THE NEW CARD WON'T GO THROUGH. IT'S ACCEPTED ON MULTIPLE OTHER SITES WHERE I HAVE RECURRING SOFTWARE SUBSCRIPTIONS INCLUDING CANVA AND OTHERS, BUT SPOTIFY DOESN'T ACCEPT THIS CARD. YES, I DID CHECK ...
- I'VE TRIED MULTIPLE TIMES TO CHANGE MY CREDIT CARD. THE NEW CARD WON'T GO THROUGH. IT'S ACCEPTED ON MULTIPLE OTHER SITES WHERE I HAVE RECURRING SOFTWARE SUBSCRIPTIONS INCL...
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- Roadie
- 1712 Views
- 2 replies
- 0 likes
- 1712 Views
- 2 replies
- 0 likes
Superuser Contribution Family Premium Member and Enhance Feature not Showing up
How can I turn on the enhance feature? It is not showing up anymore and I have a family premium membership
- How can I turn on the enhance feature? It is not showing up anymore and I have a family premium membership
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- Moderator
- 200 Views
- 1 replies
- 0 likes
- 200 Views
- 1 replies
- 0 likes
changed country and now I cant pay the premium
I already switch country in my profile and waited for my last subscription to end to add my new card of the country im in when i try to pay for premium im m still getting the offer of the last country i was in and when i try to pay with the card of t...
- I already switch country in my profile and waited for my last subscription to end to add my new card of the country im in when i try to pay for premium im m still getting the offer of the last countr...
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- Roadie
- 165 Views
- 1 replies
- 0 likes
- 165 Views
- 1 replies
- 0 likes