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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
70535 Views
19 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
134367 Views
70 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
73048 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
256431 Views
156 replies
13 likes
PlanFree/PremiumCountryusaDevicesamsung s22Operating System Android Oreo, My Question or IssueI have an automatic payment to spoyify but recently I'm getting ads and other restrictions on the app.
Plan Free/Premium Country usa Device samsung s22 Operating System Android Oreo, My Question or Issue I have an automatic payment to spoyify but recently I'm ge...
Spotify Star
233 Views
1 replies
0 likes
My sister has asked me to look in to ad-free Spotify subscriptions for my nieces. There appear to be (higher education) student plans, but no school aged plans without them being on a family plan. Do such subscriptions exist ?
My sister has asked me to look in to ad-free Spotify subscriptions for my nieces. There appear to be (higher education) student plans, but no school aged plans without them being on a family pl...
Spotify Star
576 Views
1 replies
0 likes
Me and my sister live at the same address. I just bought Premium Duo and sent her the link to join on email. Whenever she gets to the address verification part, there is an error message on the screen that says "There was a problem please try again l...
Me and my sister live at the same address. I just bought Premium Duo and sent her the link to join on email. Whenever she gets to the address verification part, there is an error message on the scree...
Visitor
2047 Views
18 replies
3 likes
PlanPremiumCountryUnited States Deviceall of them? Operating SystemAndriod and Windows11 My Question or IssueI used a different payment method for one month of my Premium Subscription. After that month i deleted the payment method. After deleting the...
Plan Premium Country United States Device all of them? Operating System Andriod and Windows11 My Question or Issue I used a different payment method for one month of my P...
Community Legend
292 Views
1 replies
0 likes
PlanPremium My Question or IssueI purchased a premium plan at Sep 8th that was valid until Jan 8. Last night I was listening on Spotify while driving on the road and my internet connection was unstable, after I reached home, Spotify asked me to updat...
Plan Premium My Question or Issue I purchased a premium plan at Sep 8th that was valid until Jan 8. Last night I was listening on Spotify while driving on the road and my internet connecti...
Spotify Star
649 Views
3 replies
0 likes
Plan IndividualFree/Premium PremiumCountry PakistanDevice( Samsung Galaxy A73)Operating System(Android VERSION 13) My Question or IssueI have individual plan and my subscription fee is Rs299. But I have been charged Rs.424. I just want to know why? I...
Plan Individual Free/Premium Premium Country Pakistan Device ( Samsung Galaxy A73) Operating System (Android VERSION 13) My Question or Issue I have individual plan and my subscript...
Spotify Star
292 Views
1 replies
0 likes
Your hulu ad is incredibly annoying. I have been paying premium for a few years because I do not like ads. I closed the pop up about 3-5 times already and I am very close to canceling spotify since you keep posting that garbage ad on my play list. I ...
Your hulu ad is incredibly annoying. I have been paying premium for a few years because I do not like ads. I closed the pop up about 3-5 times already and I am very close to canceling spot...
Visitor
590 Views
2 replies
3 likes
Is there a way to purchase a Spotify Duo membership for the year vs only paying month by month?
Is there a way to purchase a Spotify Duo membership for the year vs only paying month by month?
Moderator
3390 Views
1 replies
1 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macb...
Community Legend
372 Views
1 replies
0 likes
I want a free 3 month plan like I choosed.
I want a free 3 month plan like I choosed.
Spotify Star
276 Views
1 replies
0 likes
How I can cancel the subscription which I recharge now and get refund
How I can cancel the subscription which I recharge now and get refund
Spotify Star
424 Views
1 replies
0 likes
Hello, my card has been blocked at the moment and I'm waiting for my new card to arrive and my subscription renews tomorrow. Do I have to cancel the membership and then start a new one when I have my new card or can I just update the details when i d...
Hello, my card has been blocked at the moment and I'm waiting for my new card to arrive and my subscription renews tomorrow. Do I have to cancel the membership and then start a new one when I have my...
Roadie
244 Views
1 replies
0 likes
My Question or IssueCan you only renew the Spotify premium mini weekly subscription for a limited amount of weeks
My Question or Issue Can you only renew the Spotify premium mini weekly subscription for a limited amount of weeks
Moderator
595 Views
1 replies
0 likes
PlanPremiumCountryUSDeviceIphone 11 Max/Windows 11Operating SystemWindows 11/iOS My Question or IssueI can't upgrade my account. When I click on "mange account" and pick "Duo" or "Family", I get errorOops! Something went wrong, please try again. It's...
Plan Premium Country US Device Iphone 11 Max/Windows 11 Operating System Windows 11/iOS My Question or Issue I can't upgrade my account. When I click on "mange account" and pick "Duo...
Roadie
262 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 11, Mircosoft Surface Pro 7)Operating System(iOS 10, Windows 10,etc.) My Question or IssueI had a premium trial and switched to Duo Premium. I didn't cancel the premium trial at first. Then I canceled Duo Premium...
Plan Free/Premium Country Device (iPhone 11, Mircosoft Surface Pro 7) Operating System (iOS 10, Windows 10,etc.) My Question or Issue I had a premium trial and switched to Duo...
Spotify Star
415 Views
1 replies
0 likes
Hi, yesterday signed for premium trial. Still having ads and not able to download. I am looking to upgrade but not sure if this is going to work.
Hi, yesterday signed for premium trial. Still having ads and not able to download. I am looking to upgrade but not sure if this is going to work.
Community Legend
326 Views
1 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macb...
Moderator
271 Views
1 replies
0 likes
Tengo un problema, me cobraron 3 veces la suscripción de este mes, revisé en el historial de mi banca móvil y sale que spotify me cobró 3 veces, como puedo solucionar este problema? Spotify dan reembolsos?
Tengo un problema, me cobraron 3 veces la suscripción de este mes, revisé en el historial de mi banca móvil y sale que spotify me cobró 3 veces, como puedo solucionar este problema? Spotify dan reemb...
Moderator
344 Views
1 replies
1 likes
It's still has ads and doesn't show payment and seems to have an issue with his email. Says it's already being used. Could there be 2 account? What to do?
It's still has ads and doesn't show payment and seems to have an issue with his email. Says it's already being used. Could there be 2 account? What to do?
Community Legend
288 Views
1 replies
1 likes
How do I know if I'm eligible to use the 3 months free campain? It says in the add that you had to have cancelled premium subscription before October 27'th. I know I paid for premium on October 20'th .. But when did I cancel? I can't find any info ab...
How do I know if I'm eligible to use the 3 months free campain? It says in the add that you had to have cancelled premium subscription before October 27'th. I know I paid for premium on Octob...
Roadie
381 Views
1 replies
0 likes
