Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Redeem code link not working

Redeem code link not working

Hey guys, recently purchased game pass and received a message to redeem a code for Spotify premium, free for 6 months. After clicking the link on both my Xbox and my phone it sends me to a 404 page, no code to redeem, can I have some help please?

 

Reply
1 Reply

Hi there @Oistead,

thanks for reaching out !

 

Are you a new Spotify user?

I'd recommend starting things of by reading the "eligibilty" section of the terms and conditions of the offer here just in case.

 

In the meanwhile, please give it a try on a different network/web browser and incognito webpage

 

Let me know how it goes 🙂

Suggested posts

Staff
Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

Staff
ModeratorStaff / Moderator/ 4 years ago  in Social & Random

Type a product name

Did you find this article helpful?