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PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Visitor
77668 Views
31 replies
2 likes
Moderator
122051 Views
36 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Moderator
160973 Views
71 replies
10 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
316045 Views
175 replies
13 likes
PlanFreeCountryIsraelDeviceSamsung Galaxy 8SOperating SystemAndroidMy Question or IssueEverytime I Try To Proceed with the payment to start my 3 month trial (i use visa) i get restricted. The Title Describes the Issue i get.
Plan Free Country Israel Device Samsung Galaxy 8S Operating System Android My Question or Issue Everytime I Try To Proceed with the payment to start my 3 month trial (i use visa) i get restr...
Moderator
1260 Views
5 replies
0 likes
PlanFree, but want to switch to Spotify premium Duo CountrySlovakia My Question or IssueSo far, I am a free user. I have a crypto.com Visa Card, and I am trying to upgrade from a fee user to Spotify premium Duo. Every time I fill out a form regarding...
Plan Free, but want to switch to Spotify premium Duo Country Slovakia My Question or Issue So far, I am a free user. I have a crypto.com Visa Card, and I am trying to upgrade fro...
Spotify Star
826 Views
1 replies
1 likes
I am currently trying to pay for my premium family plan. When I enter my address and card information it says "Make sure you enter your billing address as it’s on your card statement." My address hasn't changed in the almost 1 year of having this acc...
I am currently trying to pay for my premium family plan. When I enter my address and card information it says "Make sure you enter your billing address as it’s on your card statement." My address has...
Spotify Star
535 Views
1 replies
0 likes
PlánPremium family a premium individualZemě - ČR přístrojiPhone xsOperační systémiOS 10 Dobrý den, měla bych dotaz prosím. Dříve jsem si založila účet individual a platila jsem ho ze své karty později jsem s rodinnou založila premium family a bohužel...
Plán Premium family a premium individual Země - ČR přístroj iPhone xs Operační systém iOS 10 Dobrý den, měla bych dotaz prosím. Dříve jsem si založila ú...
Spotify Legend
632 Views
1 replies
0 likes
PlanPremiumCountryIndiaDeviceOnePlus 6TOperating SystemAndroid My Question or IssueWhile buying one year standard (not a student) access using UPI I got the amount deducted from my bank account, but page on Spotify payment said the transaction got ca...
Plan Premium Country India Device OnePlus 6T Operating System Android My Question or Issue While buying one year standard (not a student) access using UPI I got the amount de...
Newbie
2296 Views
5 replies
1 likes
I have been paying customer since forever. I clicked by accident on single podcast and now my home page is full of Podcasts ads.How do I turn this thing on now? Whenever I use app i am bombarded by stuff which is not music and which I am completely n...
I have been paying customer since forever. I clicked by accident on single podcast and now my home page is full of Podcasts ads. How do I turn this thing on now? Whenever I use app i am bombarded by...
Moderator
440 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I don't know where I should ask this question, so I am posting on this page. I received the ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
Casual Listener
673 Views
2 replies
0 likes
PlanDUO PremiumCountryUnited StatesDeviceiPhone 11 ProOperating SystemiOS 15 My Question or Issue I signed up for Spotify duo to use with my boyfriend. We live in the same house, thus we have the same address. However, when I send him the link and he...
Plan DUO Premium Country United States Device iPhone 11 Pro Operating System iOS 15 My Question or Issue I signed up for Spotify duo to use with my boyfriend. We live in the ...
Spotify Legend
1201 Views
3 replies
0 likes
I just bought a spotify gift card . as i was redeeming it, the redeem page was not responding. I've tried to redeem for a few times now but nothing in response. it would be a waste if I have to buy a new gift card because of this issue. will my code ...
I just bought a spotify gift card . as i was redeeming it, the redeem page was not responding. I've tried to redeem for a few times now but nothing in response. it would be a waste if I have to buy a...
Spotify Legend
4659 Views
7 replies
0 likes
I am testing Qobuz at the moment with CD quality comparing to HiRes, difficult to say if HiRes worth the price but coming back to Spotify 320Kbs quality is a real pain... Is Spotify going to align to the market outsiders (Qobuz, Tidal, Deezer, etc..)...
I am testing Qobuz at the moment with CD quality comparing to HiRes, difficult to say if HiRes worth the price but coming back to Spotify 320Kbs quality is a real pain... Is Spotify ...
Newbie
27239 Views
21 replies
82 likes
Plan : PremiumCountry: SingaporeDevice: Window 10 My Question or IssueMy MCO VISA does not accept. I have contact MCO VISA and they confirm my card is working. Also, it is success validate by Google Pay. So, i am not sure what wrong with it. Hope the...
Plan : Premium Country: Singapore Device: Window 10 My Question or Issue My MCO VISA does not accept. I have contact MCO VISA and they confirm my card is working. Also, it ...
Casual Listener
9779 Views
12 replies
0 likes
Same Problem.Uninstall brought Nothing. Only Frustration.
Same Problem.Uninstall brought Nothing. Only Frustration.
Spotify Legend
447 Views
1 replies
0 likes
PlanPremiumCountryUSA, Washington DC My Question or Issue I received the below email from [email protected] stating they are applying a ~$1 Iowa tax to my premium account. I don't live in Iowa and my account has no billing ties to that state. I li...
Plan Premium Country USA, Washington DC My Question or Issue I received the below email from [email protected] stating they are applying a ~$1 Iowa tax to my premium accoun...
Casual Listener
4287 Views
6 replies
0 likes
PlanPremium DuoCountryUKDeviceApp on desktop PC, Web browsers (chrome and edge) and android app My Question or IssueHave recently joined premium duo with partner but neither of can see the duo mix list nor each others activity. I can't even add him a...
Plan Premium Duo Country UK Device App on desktop PC, Web browsers (chrome and edge) and android app My Question or Issue Have recently joined premium duo with partner but neither of c...
Roadie
2952 Views
1 replies
0 likes
why isn't there a buy eCard in a simple easy to find place . I spent 20 mins checking alot of links and HIT ALOT of deadlinks on spotify ?? why why not make it easy to give a family or friend the GIFT of a year of Spotify ?
why isn't there a buy eCard in a simple easy to find place . I spent 20 mins checking alot of links and HIT ALOT of deadlinks on spotify ?? why why not make it easy to give a family or frien...
Moderator
458 Views
1 replies
0 likes
I have a family plan. I went to change the credit card for billing, and they switched the bill date to immediately for the full amount -- but the transactions are coming through on both the old card AND the new card. So, double the full monthly rate ...
I have a family plan. I went to change the credit card for billing, and they switched the bill date to immediately for the full amount -- but the transactions are coming through on both the old card ...
Spotify Legend
973 Views
3 replies
0 likes
I think every other subscription service has the option to send a gift subscription for an amount of time. I think it's a no-brainer to offer them on Spotify!
I think every other subscription service has the option to send a gift subscription for an amount of time. I think it's a no-brainer to offer them on Spotify!
Moderator
379 Views
1 replies
0 likes
Hi there,I couldn't really find any information on the below in the FAQs : when subscribing to Premium Duo, if both parts each have a Spotify Premium plan already, does the one that joins the new plan lose all his saved music / podcasts / etc. ? Are ...
Hi there, I couldn't really find any information on the below in the FAQs : when subscribing to Premium Duo, if both parts each have a Spotify Premium plan already, does the one that joins the new p...
Community Legend
1763 Views
1 replies
0 likes
Plan: Premium DuoCountry: Sweden Just moved to Sweden from Iceland.Changed from Premium Family to Duo, because me and my girlfriend are the only two users. She got kicked out from the plan when I changed from Family to Duo and I cant re-invite her. "...
Plan: Premium Duo Country: Sweden Just moved to Sweden from Iceland. Changed from Premium Family to Duo, because me and my girlfriend are the only two users. She got kicked out from the pl...
Moderator
1610 Views
2 replies
0 likes
I just paid for individul premium but I want to do family package.Can I pay the rest of family package instead? Because for previous months I paid and use for all family.PlanPremiumCountryThailandDevice(iPhone, Samsung)Operating System(iOS, Android) ...
I just paid for individul premium but I want to do family package. Can I pay the rest of family package instead? Because for previous months I paid and use for all family. Plan Premium Country T...
Spotify Star
477 Views
1 replies
0 likes
