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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
130454 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
61257 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
239913 Views
148 replies
13 likes
PlanFreeCountryIndonesiaDevice(iPhone 7 Plus)Operating System(iOS 14) My Question or IssueI've got a question regarding the payment methods of Spotify for the student discount. On previous subcription I did payment by credit card, but one day I have ...
Plan Free Country Indonesia Device (iPhone 7 Plus) Operating System (iOS 14) My Question or Issue I've got a question regarding the payment methods of Spotify for the student discoun...
Spotify Legend
692 Views
1 replies
0 likes
My daughter is premium-member in Germany (city: Soest). Yesterday 02/01/2021 evening 7 pm she upgradet to Duo and sent me (free member) an invitation. I accepted the invitation and found the right adress. Anything is right at this step. But in the ne...
My daughter is premium-member in Germany (city: Soest). Yesterday 02/01/2021 evening 7 pm she upgradet to Duo and sent me (free member) an invitation. I accepted the invitation and found the right ad...
Spotify Legend
756 Views
5 replies
0 likes
Premium DuoAustraliaSamsung A30 Account A: Spotify was upgraded on MBP to Premium Duo.Account B: Spotify Free was previously installed on Samsung A30, but rarely or never used. Account A (MBP) sent the Duo invite to Account B (Samsung) owner and they...
Premium Duo Australia Samsung A30 Account A: Spotify was upgraded on MBP to Premium Duo. Account B: Spotify Free was previously installed on Samsung A30, but rarely or never used. ...
Moderator
497 Views
1 replies
0 likes
PlanPremiumCountryIndonesiaDevice(ASUS A456U, Redmi Note 3)Operating System(Windows 10) My Question or IssueHello!I have an issue for being unable to pay for my Spotify Premium subscription using my local prepaid card (Telkomsel). Although my balance...
Plan Premium Country Indonesia Device (ASUS A456U, Redmi Note 3) Operating System (Windows 10) My Question or Issue Hello! I have an issue for being unable to pay for my Spotify Pre...
Moderator
745 Views
1 replies
1 likes
Hello Team,I'm planning to move to South America. Can I keep my US account and billing details (US credit card) and able to use it or do I have to open a new account? Thank youRich
Hello Team, I'm planning to move to South America. Can I keep my US account and billing details (US credit card) and able to use it or do I have to open a new account? Thank you Rich &nbs...
Spotify Star
409 Views
1 replies
0 likes
PlanPremiumCountry - USA My Question or IssueHi guys, I've had the Spotify/Hulu bundle for years. I just updated my payment method, and my Spotify is working, but the Hulu account is still asking me to subscribe. I checked the forums and do see this ...
Plan Premium Country - USA My Question or Issue Hi guys, I've had the Spotify/Hulu bundle for years. I just updated my payment method, and my Spotify is working, but the Hulu account is s...
Spotify Legend
643 Views
1 replies
0 likes
PlanPremium FamilyCountryUKDevicen/aOperating Systemn/a My Question or Issue I would like to cancel my Family subscription and revert to the free version, but plan to reactivate later in the year. Would it be possible to reactivate the family plan wi...
Plan Premium Family Country UK Device n/a Operating System n/a My Question or Issue I would like to cancel my Family subscription and revert to the free version, but plan to ...
Spotify Legend
2457 Views
1 replies
0 likes
previously I subscribed to premium for students. when I get a notification that my payment failed, I tried to update it using card payment as usual, but now there are only payments via mobile phone bill. the payments that I usually make via debit car...
previously I subscribed to premium for students. when I get a notification that my payment failed, I tried to update it using card payment as usual, but now there are only payments via mobile phone b...
Spotify Legend
393 Views
1 replies
0 likes
PlanPremiumCountryBelguimDeviceMSI laptop and Galaxy A9 (2018)Operating SystemWindows 10 and Android 10 with one UI 2.0 My Question or IssueSo, I want to change my monthly Premium subscription to a yearly Premium subscription. I saw no way to do this...
Plan Premium Country Belguim Device MSI laptop and Galaxy A9 (2018) Operating System Windows 10 and Android 10 with one UI 2.0 My Question or Issue So, I want to change my monthly Pr...
Spotify Legend
431 Views
1 replies
0 likes
My Question or IssueHello, I am simply trying to upgrade to spotify premium. I just downloaded Spotify today for the first time in my life. I am living in Germany. I have a German bank account with a registered German address and registered German Bi...
My Question or Issue Hello, I am simply trying to upgrade to spotify premium. I just downloaded Spotify today for the first time in my life. I am living in Germany. I have a German bank acco...
Spotify Legend
1109 Views
1 replies
1 likes
Hi, I have Premium for Family. I would like to add Headspace. I can't find a a bundle for this. I'd be happy to pay the additional £5 so that my monthly was £19.99. Would be great if this bundle could be created. Thanks, Richard Coe
Hi, I have Premium for Family. I would like to add Headspace. I can't find a a bundle for this. I'd be happy to pay the additional £5 so that my monthly was £19.99. Would be great i...
Spotify Star
592 Views
1 replies
0 likes
Plan: Premium for StudentCountry: UK Hi, I'm trying to activate the Student + Headspace Premium bundle (I'm currently a UK student with Premium for Student). I click the 'Get Started' button on the page (https://www.spotify.com/uk/headspace/student/)...
Plan: Premium for Student Country: UK Hi, I'm trying to activate the Student + Headspace Premium bundle (I'm currently a UK student with Premium for Student). I click the 'Get Started' butt...
Moderator
3627 Views
5 replies
0 likes
PlanPremiumCountryIndonesiaDeviceXiaomi Redmi Note 8 Pro and variousOperating SystemAndroid 10 My Question or IssueI started subscribing to Premium Family Package (5 person) on 17 Dec 20, I paid by using my bank's auto debit. The subscription should ...
Plan Premium Country Indonesia Device Xiaomi Redmi Note 8 Pro and various Operating System Android 10 My Question or Issue I started subscribing to Premium Family Package (5 person) ...
Spotify Star
423 Views
1 replies
0 likes
Couple of things... 1. I opened Spotify yesterday was super confused why my Hamilton soundtrack (lol) wasn't showing up fully and why it was shuffling in cover artists. It wasn't until an Ad played that I realized my 1 year subscription had ended. I ...
Couple of things... 1. I opened Spotify yesterday was super confused why my Hamilton soundtrack (lol) wasn't showing up fully and why it was shuffling in cover artists. It wasn't until an Ad...
Spotify Legend
981 Views
1 replies
0 likes
Cuando intento actualizar mi forma de pago, le doy en actualizar y la pagina se queda cargando con los 3 puntitos, sin yo poder ingresar nada y asi lleva mas de 2 horas.es un problema que tengo ya con varios dias y hoy se vencio el periodo, cual es e...
Cuando intento actualizar mi forma de pago, le doy en actualizar y la pagina se queda cargando con los 3 puntitos, sin yo poder ingresar nada y asi lleva mas de 2 horas. es un problema que t...
Moderator
555 Views
1 replies
0 likes
What about a simple and fast way to cancel a Spotify plan ? The instructions don't work...
What about a simple and fast way to cancel a Spotify plan ? The instructions don't work...
Spotify Star
732 Views
5 replies
0 likes
I made a post three years ago at this same time of year, and there is still no solution. Over an hour on chat with support...again. Spotify, get with 2020 and make redeeming gift cards easier. Your cards need to be for money towards an account, perio...
I made a post three years ago at this same time of year, and there is still no solution. Over an hour on chat with support...again. Spotify, get with 2020 and make redeeming gift cards easier. Your c...
Community Legend
645 Views
2 replies
2 likes
PlanFree/PremiumCountryOmanDevice(Huawei P30)Operating System(Android) My Question or IssueI thought I would buy spotify premium since they were heavily advertising their 3-month free trial. But when I tried to sign up, it said that I had already use...
Plan Free/Premium Country Oman Device (Huawei P30) Operating System (Android) My Question or Issue I thought I would buy spotify premium since they were heavily advertising their 3...
Spotify Legend
520 Views
1 replies
0 likes
I just signed up for a Spotify account (free). Got emails about the 3 month free premium trial. When I go in to input my payment detail it says that I have already tried premium. When I created the account, I believe it gave me 2 weeks of premium fea...
I just signed up for a Spotify account (free). Got emails about the 3 month free premium trial. When I go in to input my payment detail it says that I have already tried premium. Wh...
Spotify Star
346 Views
1 replies
0 likes
Good morning, I thought I had a premium account and noticed I am now hearing ads between songs. I didn't cancel my subscription but you stopped charging me. I don't know how this happened as I never canceled. I did have an issue as you were charging ...
Good morning, I thought I had a premium account and noticed I am now hearing ads between songs. I didn't cancel my subscription but you stopped charging me. I don't know how this happened as I never ...
Spotify Legend
483 Views
1 replies
0 likes
