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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

149042 Views

69 replies

10 likes

Premium for Family
  • 149042 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

94530 Views

89 replies

4 likes

  • 94530 Views
  • 89 replies
  • 4 likes

Solved!!Superuser Contribution Spotify Iraq

PlanFree/PremiumCountryIraq My Question or Issue As Spotify is officially available for most Middle Eastern countries, it's still not supporting Iraq. I have been using Spotify free for almost 5 years now, and I've always wanted to get the premium ac...

Casual Listener

Plan Free/Premium Country Iraq     My Question or Issue  As Spotify is officially available for most Middle Eastern countries, it's still not supporting Iraq. I have been using ...

HusseinMohammed9

Newbie

12542 Views

4 replies

2 likes

  • 12542 Views
  • 4 replies
  • 2 likes

Paid but no premium

Hi i get the student premium, verified my student status, fill my credit card info, paid and the web page said “cant process” but i went to my bank account and spotify took the money. what can i do?

Newbie

Hi   i get the student premium, verified my student status, fill my credit card info, paid and the web page said “cant process” but i went to my bank account and spotify took the money. &nbsp...

Maxim

Spotify Star

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

Charged too much....help?

I upgraded to Premium Duo and was supposed to get 3 months free by using PayPal, but it is only showing 1 month. How can I get this fixed?

Newbie

I upgraded to Premium Duo and was supposed to get 3 months free by using PayPal, but it is only showing 1 month. How can I get this fixed?

Luan

Spotify Star

419 Views

1 replies

0 likes

  • 419 Views
  • 1 replies
  • 0 likes

Superuser Contribution Adverts on Spotify Premium

PlanPremiumAustralia DeviceiMacOperating SystemiOS 10.11.6 My Question or IssueI'm a Premium subscriber and am being served adverts during podcasts. The adverts are NOT embeded within the podcast itself, they are current and localised to Australia. T...

Casual Listener

Plan Premium Australia   Device iMac Operating System iOS 10.11.6   My Question or Issue I'm a Premium subscriber and am being served adverts during podcasts. The adverts are...

LarryDavid

Casual Listener

1013 Views

4 replies

0 likes

  • 1013 Views
  • 4 replies
  • 0 likes

Superuser Contribution ads on premium

PlanFree/PremiumCountryaustraliaDevicegoogle hubOperating Systemgoogle hub My Question or Issuei pay for family premium and still hear ads on google hub.....why??

Newbie

Plan Free/Premium Country australia Device google hub Operating System google hub   My Question or Issue i pay for family premium and still hear ads on google hub.....why??

LarryDavid

Casual Listener

625 Views

2 replies

1 likes

  • 625 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Not able to change to Premium Duo

I just changed my payment method to a different card (issued by a different country - I moved from Switzerland to Hungary) and simultaneously I was trying to change from Premium to Premium Duo.Firstly, I am not able to change to Premium Duo due to an...

Casual Listener

I just changed my payment method to a different card (issued by a different country - I moved from Switzerland to Hungary) and simultaneously I was trying to change from Premium to Premium Duo. Fi...

Alex

Spotify Legend

1076 Views

5 replies

0 likes

  • 1076 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution moving abroad

PlanPremiumCountryItalyDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI'm moving from Italy to Romania next year for work. I would like to know if my premium accoun...

Music Fan

Plan Premium Country Italy Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I'm moving fr...

Alex

Spotify Legend

7241 Views

5 replies

0 likes

Account
  • 7241 Views
  • 5 replies
  • 0 likes

Spotify Premium not working even after money is deducted from account

- I have been using premium for more than a year and I have had no issues regarding payment.- Premium expired so I bought the individual plan for 6 months for INR Rs. 719.00. This transaction took place through GPay UPI, and the money has been deduct...

Newbie

- I have been using premium for more than a year and I have had no issues regarding payment. - Premium expired so I bought the individual plan for 6 months for INR Rs. 719.00. This transaction took ...

OneByBoo

Roadie

566 Views

1 replies

0 likes

  • 566 Views
  • 1 replies
  • 0 likes

Superuser Contribution Please reverse my subscription - it has been suddenly set to Free

I have had a EU 4,99 subscription for years. I am logging in via Facebook. I am paying via PayPal. I am content and don't wan't to change anything. Suddenly my account is set to Free. Please reverse to how it was. Snip [Moderator edit] Hope to hear f...

Casual Listener

I have had a EU 4,99 subscription for years. I am logging in via Facebook. I am paying via PayPal. I am content and don't wan't to change anything.   Suddenly my account is set to Free...

angrydane

Visitor

992 Views

5 replies

0 likes

  • 992 Views
  • 5 replies
  • 0 likes

AT&T doing away with Free Premium: how to keep account & pay on your own?

I got Free premium through AT&T but now AT&T doing away with Free Premium and I want to know how to keep my account &and playlists) & just pay for it on my own? Spotify has no one to talk to. I called AT&T a few times and they don't know how and said...

Newbie

I got Free premium through AT&T but now AT&T doing away with Free Premium and I want to know  how to keep my account &and playlists) & just pay for it on my own?   Spotify...

OneByBoo

Roadie

611 Views

1 replies

0 likes

AT&T
aT&T ending
ATT 6-month free trail
  • 611 Views
  • 1 replies
  • 0 likes

Subscription from Tinkoff

PlanPremiumCountryRussiaDeviceNubia RedMagic 5GOperating SystemAndroid 11 My Question or IssueSubscribed with Tinkoff it was promised 3 months of free premium but I didn't get it. They said to contact Spotify support. So how do I get those 3 free mon...

Newbie

  Plan Premium Country Russia Device Nubia RedMagic 5G Operating System Android 11   My Question or Issue Subscribed with Tinkoff it was promised 3 months of free premium but I d...

OneByBoo

Roadie

774 Views

1 replies

0 likes

  • 774 Views
  • 1 replies
  • 0 likes

Superuser Contribution me hicieron un cobro de mas en el plan que ya no estoy suscrito

BUENAS TARDES SRES. SPOTIFY PARA PEDIRLES QUE CANCELEN EL PAGO QUE HICE POR EQUIVOCACION YA TENIENDO UN PLAN FAMILIA. COMO PÚEDO HACER PARA PROCEDER CON ESTA SOLICITUD.

Newbie

BUENAS TARDES SRES. SPOTIFY PARA PEDIRLES QUE CANCELEN EL PAGO QUE HICE POR EQUIVOCACION YA TENIENDO UN PLAN FAMILIA. COMO PÚEDO HACER PARA PROCEDER CON ESTA SOLICITUD.

Alex

Spotify Legend

729 Views

2 replies

1 likes

  • 729 Views
  • 2 replies
  • 1 likes

Superuser Contribution Got Charged Twice

PlanCurrently Duo, was Family Plan.CountryHong Kong My Question or IssueSo basically, I changed from Family Plan to Duo because not enough people were using it to make the plan valuable enough to charge that much monthly. So what happened was I got c...

Newbie

Plan Currently Duo, was Family Plan. Country Hong Kong   My Question or Issue So basically, I changed from Family Plan to Duo because not enough people were using it to make the plan valua...

Jeremy

Spotify Legend

482 Views

1 replies

0 likes

  • 482 Views
  • 1 replies
  • 0 likes

Redeem code link not working

Hey guys, recently purchased game pass and received a message to redeem a code for Spotify premium, free for 6 months. After clicking the link on both my Xbox and my phone it sends me to a 404 page, no code to redeem, can I have some help please?

Newbie

Hey guys, recently purchased game pass and received a message to redeem a code for Spotify premium, free for 6 months. After clicking the link on both my Xbox and my phone it sends me to a 404 page, ...

OneByBoo

Roadie

663 Views

1 replies

0 likes

  • 663 Views
  • 1 replies
  • 0 likes

Redeemed an annual gift card and a monthly subscription on same day. Can I cancel the monthly sub?

PlanPremiumCountryUSA My Question or IssueI tried to redeem a gift card for an annual subscription, and set up a monthly subscription. Now it looks like I was charged for the monthly subscription and the gift card was also redeemed. Can I get the mon...

Newbie

Plan Premium Country USA   My Question or Issue I tried to redeem a gift card for an annual subscription, and set up a monthly subscription. Now it looks like I was charged for the monthly...

Maxim

Spotify Star

710 Views

1 replies

0 likes

Gift Cards
Subscription
  • 710 Views
  • 1 replies
  • 0 likes

Premium card not working

Bought a $30 Spotify Premium card earlier today, tried redeeming the code and kept receiving a message about the code not being valid, despite the fact that I was entering the code exactly as it was shown on the back of the card. This is the second t...

Newbie

Bought a $30 Spotify Premium card earlier today, tried redeeming the code and kept receiving a message about the code not being valid, despite the fact that I was entering the code exactly as it was ...

ThisCommunitySucks

Community Legend

668 Views

1 replies

0 likes

  • 668 Views
  • 1 replies
  • 0 likes

How can I best use spotify family in combination with a home sonos system?

We have spotify family with 3 accounts, 1 for me and 2 for my kids. At home we have a sonos system with my spotify account connected. If i'm travelling or at work and start listening via my spotify app, my sonos system stops playing spotify. How can ...

Casual Listener

We have spotify family with 3 accounts, 1 for me and 2 for my kids. At home we have a sonos system with my spotify account connected. If i'm travelling or at work and start listening via my spotify a...

1146659794

Casual Listener

741 Views

2 replies

0 likes

  • 741 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cancelar renovacion AUTOMÀTICA?

HOLA, hace unos dìas compre sopotify 3 meses por 9 pesos mexicanos. LLEVO DIAS TRATANDO DE CANCELAR LA RENOVACION y no existe nada que me permita cancelarlasolo quiero cancelar la renovacion para que no me cobren los sigueinte mesesya seguì los pasos...

Newbie

HOLA, hace unos dìas compre sopotify 3 meses por 9 pesos mexicanos.   LLEVO DIAS TRATANDO  DE CANCELAR LA RENOVACION  y no existe nada que me permita cancelarla solo quiero cancelar ...

CarlosE

Spotify Legend

64968 Views

6 replies

1 likes

  • 64968 Views
  • 6 replies
  • 1 likes

Superuser Contribution Offered Premium Gift to Friend - Closed out of Window, Now I Can't Find

Hi!When I was logged into my Spotify app on Android, I was given this offer to gift a friend 2-months free premium. I asked some friends if they wanted it, and while I waited for a reply, I closed out of that window so I could.. y'know, use Spotify.N...

Casual Listener

Hi! When I was logged into my Spotify app on Android, I was given this offer to gift a friend 2-months free premium. I asked some friends if they wanted it, and while I waited for a reply, I close...

H_Gonzo

Casual Listener

1065 Views

2 replies

1 likes

  • 1065 Views
  • 2 replies
  • 1 likes

Premium Duo stopped working

Me and my wife have had Premium Duo for many years and it has worked perfectly. But as of a couple of months back, it has stopped working. Now, when either one of us is listening and the other one starts listening, we cut each other off. And occasion...

Newbie

Me and my wife have had Premium Duo for many years and it has worked perfectly. But as of a couple of months back, it has stopped working. Now, when either one of us is listening and the other one st...

Maxim

Spotify Star

944 Views

1 replies

0 likes

  • 944 Views
  • 1 replies
  • 0 likes