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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

152322 Views

69 replies

10 likes

Premium for Family
  • 152322 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

98327 Views

89 replies

4 likes

  • 98327 Views
  • 89 replies
  • 4 likes

Superuser Contribution Débito doble

Hola,Tengo un débito doble en mi tarjeta por parte de spotify durante este mes, verifique ya los movimientos bancarios. La única cuenta alterna que tenia la verifique igual y no ha tenido planes ni ha registrado movimientos.Me gustaría que me ayudará...

Visitor

Hola, Tengo un débito doble en mi tarjeta por parte de spotify durante este mes, verifique ya los movimientos bancarios. La única cuenta alterna que tenia la verifique igual y no ha tenido planes ni...

Elena

Moderator

512 Views

1 replies

0 likes

  • 512 Views
  • 1 replies
  • 0 likes

cant renew sub

i get this on payment "Oops! Something went wrong, please try again." this from opening account tab from spot ify, and trying to log in in the browserWe failed to log you in Something went wrong. Close this window and try again later. the contact us ...

Music Fan

i get this on payment "Oops! Something went wrong, please try again."   this from opening account tab from spot ify, and trying to log in in the browser We failed to log you in   Somet...

Maxim

Spotify Star

587 Views

1 replies

0 likes

  • 587 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify HIFI

when are you going to have the HIFI lossless quality streaming option ? Thank you

Regular

when are you going to have the HIFI lossless quality streaming option ?  Thank you 

PublicSafety

Regular

3024 Views

5 replies

4 likes

  • 3024 Views
  • 5 replies
  • 4 likes

Superuser Contribution Prices in Kazakhstan

I think you have seen more than once messages from the Kazakhstani community on the topic of price reductions in Kazakhstan. The question is still relevant, since from an economic point of view, the prices for the Spotify subscription are too high, w...

Newbie

I think you have seen more than once messages from the Kazakhstani community on the topic of price reductions in Kazakhstan. The question is still relevant, since from an economic point of view, the ...

MafeG

Spotify Legend

599 Views

1 replies

0 likes

  • 599 Views
  • 1 replies
  • 0 likes

Superuser Contribution 3 Month trial

I saw the add about the 3 month free trail, which i was interested in. I did everything i needed to do, paid the 0,01 euro etc. But when i go to my account it still says i don't have spotify premium, it even says i paid when i go to payment receipts ...

Newbie

I saw the add about the 3 month free trail, which i was interested in. I did everything i needed to do, paid the 0,01 euro etc. But when i go to my account it still says i don't have spotify premium,...

MafeG

Spotify Legend

581 Views

1 replies

0 likes

  • 581 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment Failed Error

PlanFree(Trying to get premium)CountryIndiaDeviceWindows PC and Redmi 9 Operating SystemWindows 11 and Android 10 My Question or IssueHi everyoneSo I am trying to get 3 month free premium trial which is available on my account but as I put my card in...

Newbie

Plan Free(Trying to get premium) Country India Device Windows PC and Redmi 9  Operating System Windows 11 and Android 10    My Question or Issue Hi everyone So I am trying t...

MafeG

Spotify Legend

1857 Views

2 replies

1 likes

  • 1857 Views
  • 2 replies
  • 1 likes

Superuser Contribution Can't subscribe to a student's plan

For 3+ months I have been signed up for a student subscription. Without my permission, Spotify switched me to a regular Premium. When I try to sign up for a student's plan again, the system says that I have already taken advantage of this opportunity...

Newbie

  For 3+ months I have been signed up for a student subscription. Without my permission, Spotify switched me to a regular Premium. When I try to sign up for a student's plan again, the system s...

Alex

Spotify Legend

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
  • 0 likes

Address form not shown on payment page

CountryUSA DeviceWindows and Iphone My Question or IssueThe address form not shown on payment page. I have tried different devices and different internet network. Please help me !

Casual Listener

Country USA   Device Windows and Iphone   My Question or Issue The address form not shown on payment page. I have tried different devices and different internet network. Please ...

Maxim

Spotify Star

530 Views

3 replies

0 likes

  • 530 Views
  • 3 replies
  • 0 likes

Superuser Contribution Cant get premium with crypto.com visa card

I have the crypto.com visa card that lets me get 100% card back when subbed to premium. After keying in my card details and the sms OTP, im got the 404 error.

Newbie

I have the crypto.com visa card that lets me get 100% card back when subbed to premium. After keying in my card details and the sms OTP, im got the 404 error.

lpaxxx

Newbie

4759 Views

2 replies

1 likes

  • 4759 Views
  • 2 replies
  • 1 likes

Superuser Contribution Another transaction pending

PlanFree/PremiumCountryNetherlandsDeviceHuawei P30lite, Acer Nitro PCOperating SystemWindows 10 My Question or IssueHello,I just bought the 3 months for free deal, but for some reason there is another transaction pending in my bank account. The pictu...

Casual Listener

  Plan Free/Premium Country Netherlands Device Huawei P30lite, Acer Nitro PC Operating System Windows 10   My Question or Issue Hello, I just bought the 3 months for free deal, ...

Jeremy

Spotify Legend

497 Views

1 replies

0 likes

  • 497 Views
  • 1 replies
  • 0 likes

Solved!! [iOS] Spotify premium

I have two Spotify accounts and on one account I accidentally bought premium for with a card so I canceled it and then tried to get it on my other account but it keeps saying there is an error I’ve done it so many times I’ve memorized my card info.

Newbie

I have two Spotify accounts and on one account I accidentally bought premium for with a card so I canceled it and then tried to get it on my other account but it keeps saying there is an error I’ve d...

Maxim

Spotify Star

598 Views

1 replies

0 likes

iOS
  • 598 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pago premiun estandarf y no familiar

Me han cobrado plan basico y siempre he tenido familiar. Se cobro un familiar y rige la otra semana anulando las cuentas de ahora. Necesito me cobren el adicional para tener el plan familiar nuevamente urgente Plan Familiar Country Chile Device (iPho...

Newbie

Me han cobrado plan basico y siempre he tenido familiar. Se cobro un familiar y rige la otra semana anulando las cuentas de ahora.   Necesito me cobren el adicional para tener el plan famili...

CarlosE

Spotify Legend

671 Views

1 replies

0 likes

  • 671 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Getting charged twice per month and still showing payment failed

Plan Premium for students Country Pakistan Device Operating System Android My Question or Issue I just got charged twice for premium subscription of Spotify for this month . Then i open Spotify and it's showing me that" payment is failed and subscrip...

Newbie

  Plan Premium for students Country Pakistan Device   Operating System Android    My Question or Issue I just got charged twice for premium subscription of S...

Eni

Moderator

1322 Views

1 replies

0 likes

  • 1322 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to activate spotify+headspace student bundle

Plan: Student premiumCountry: UK Hi, I've linked headspace to spotify to activate the student bundle but on headspace it tells me that I need to pay for a subscription. Is there no more spotify and headspace bundle for students?

Newbie

Plan: Student premium Country: UK   Hi, I've linked headspace to spotify to activate the student bundle but on headspace it tells me that I need to pay for a subscription. Is there no mo...

CarlosE

Spotify Legend

1118 Views

1 replies

0 likes

  • 1118 Views
  • 1 replies
  • 0 likes

Superuser Contribution Duo not working on app

PlanDuoCountryEstoniaOperating SystemAndroid My Question or IssueI have duo for few mothts and i invited my gf to join it. She joined it but on the app she still has spotify free

Casual Listener

Plan Duo Country Estonia Operating System Android   My Question or Issue I have duo for few mothts and i invited my gf to join it. She joined it but on the app she still has spotify free

Jeremy

Spotify Legend

685 Views

3 replies

0 likes

  • 685 Views
  • 3 replies
  • 0 likes

Superuser Contribution Student Plan did not return to Standard Premium after expiry

PlanFree/PremiumCountryUnited Kingdom My Question or IssueHi, I have recently been charged 3 months running for Spotify Premium + Headspace after my student discount expired (presuming I have exceeded the 4 year limit). I am not happy however as it c...

Newbie

Plan Free/Premium Country United Kingdom   My Question or Issue Hi,   I have recently been charged  3 months running for Spotify Premium + Headspace after my student discount e...

Jeremy

Spotify Legend

1107 Views

1 replies

0 likes

  • 1107 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium: can't change country/payment method (already tried everything in this forum)

Plan: PremiumCountry: Cyprus Device: Macbook Pro, IphoneOperating System: IOS Did you test incognito mode?YES, already tested every solution that is posted in this forum. My Question or IssueHello, I'm a Spotify Premium customer and I need to change ...

Casual Listener

  Plan: Premium Country: Cyprus   Device: Macbook Pro, Iphone Operating System: IOS   Did you test incognito mode? YES, already tested every solution that is posted in thi...

Jeremy

Spotify Legend

832 Views

2 replies

0 likes

Premium
Unsolved
  • 832 Views
  • 2 replies
  • 0 likes

Superuser Contribution Subscription

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am paying 10.73 per month and receiving free service with ads recently. How do I get premiu...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I am pa...

Alex

Spotify Legend

759 Views

3 replies

0 likes

  • 759 Views
  • 3 replies
  • 0 likes

Join spotify in Angola as a foreigner

Hello,I am a Portuguese citizen living in Angola for work.I want to get spotify premium, but my account is Angola based due to my IP.Although I have tried to pay for a subscription with my (portuguese) credit card , it gives me an error: card country...

Newbie

Hello, I am a Portuguese citizen living in Angola for work. I want to get spotify premium, but my account is Angola based due to my IP. Although I have tried to pay for a subscription with my (por...

Luan

Spotify Star

1069 Views

1 replies

0 likes

  • 1069 Views
  • 1 replies
  • 0 likes

spotify premium in venezuela not working

I try to reproduce in my computer spotify but keeps sending me that the song is not available. I try to connect to spotify radio, my playlists... and keeps telling me the same problem. As i am a spotify premium i don't understand why i cant play the ...

Newbie

I try to reproduce in my computer spotify but keeps sending me that the song is not available. I try to connect to spotify radio, my playlists... and keeps telling me the same problem. As i am a...

MattSuda

Spotify Star

1199 Views

2 replies

0 likes

  • 1199 Views
  • 2 replies
  • 0 likes