Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 62484 Views
- 43 replies
- 3 likes
- 62484 Views
- 43 replies
- 3 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 8090 Views
- 23 replies
- 2 likes
- 8090 Views
- 23 replies
- 2 likes
Hello???
Plan$9.99/PremiumCountryCanada Device(iPhone 6, Google pixel 2 XL)Operating System(iOS 13, Android 10) My Question or IssueCan I switch from Spotify premium to Spotify premium duo without losing my playlists
- Plan $9.99/Premium Country Canada Device (iPhone 6, Google pixel 2 XL) Operating System (iOS 13, Android 10) My Question or Issue Can I switch from Spotify premium to Spotify p...
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- Spotify Star
- 232 Views
- 1 replies
- 0 likes
- 232 Views
- 1 replies
- 0 likes
Subscriptions
PlanStudent Premium CountryUSDeviceDesktopOperating SystemWindows 10 My Question or IssueCannot access the Hulu subscription I'm supposed to receive with the spotify showtime hulu bundle. Was told to post here for fix.
- Plan Student Premium Country US Device Desktop Operating System Windows 10 My Question or Issue Cannot access the Hulu subscription I'm supposed to receive with the spotify sho...
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- Spotify Star
- 216 Views
- 1 replies
- 0 likes
- 216 Views
- 1 replies
- 0 likes
Unable to use Spotify Citibank offer
PlanPremiumCountryIndia DeviceLenovo LegionOperating SystemWindows 10 My Question or IssueI recently bought the Spotify premium subscription at ₹119 per month. This month I read about the offer where Spotify premium is being offered for a full year f...
- Plan Premium Country India Device Lenovo Legion Operating System Windows 10 My Question or Issue I recently bought the Spotify premium subscription at ₹119 per month. This mo...
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- Spotify Star
- 1356 Views
- 1 replies
- 0 likes
- 1356 Views
- 1 replies
- 0 likes
Premium is not working
PlanFree/PremiumCountryThe NetherlandsDevice(iPhone 8+, MacBook Air mid 2013, PS4)Operating System(iOS 13, macOS High Sierra.) I just bought Spotify premium but it doesn’t work. If I check the subscription page it says free, but I received an email w...
- Plan Free/Premium Country The Netherlands Device (iPhone 8+, MacBook Air mid 2013, PS4) Operating System (iOS 13, macOS High Sierra.) I just bought Spotify premium but it doesn’t work...
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- Spotify Star
- 198 Views
- 1 replies
- 0 likes
- 198 Views
- 1 replies
- 0 likes
Superuser Contribution I just signed up for the 3 month premium trial but want to switch to student premium
PlanPremiumCountryUnited StatesOperating SystemWindows 10 & iOS My Question or IssueI just started my free 3 month trial of Spotify premium (I've been using the free version for a while) and would like to switch to the student version so that once th...
- Plan Premium Country United States Operating System Windows 10 & iOS My Question or Issue I just started my free 3 month trial of Spotify premium (I've been using the free version ...
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- Casual Listener
- 306 Views
- 2 replies
- 0 likes
- 306 Views
- 2 replies
- 0 likes
Solved!! Pagamento
Eu fiz o pagamento via boleto bancário há 3 dias, mas a conta não foi ativada. No site de ajuda diz que pode levar até 5 dias úteis após receber a confirmação por email, mas não recebi a confirmação.Estou enviando ou comprovante de pagamento em anexo...
- Eu fiz o pagamento via boleto bancário há 3 dias, mas a conta não foi ativada. No site de ajuda diz que pode levar até 5 dias úteis após receber a confirmação por email, mas não recebi a confirmação....
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- Casual Listener
- 221 Views
- 1 replies
- 0 likes
- 221 Views
- 1 replies
- 0 likes
Solved!! premium
CountryEgypt Device(Samsung, galaxyJ7pro , 2017)Operating SystemAndroid 9 Pie My Question or IssueHey, I have a problem with subscribing to premium. I wanted to get the offer of 3 month for 49.99EGP but whenever i enter my credit card details it just...
- Country Egypt Device (Samsung, galaxyJ7pro , 2017) Operating System Android 9 Pie My Question or Issue Hey, I have a problem with subscribing to premium. I wanted to get ...
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- Spotify Star
- 385 Views
- 7 replies
- 0 likes
- 385 Views
- 7 replies
- 0 likes
Superuser Contribution Payment loads failure
I can't pay for my first premium account , I tired. 4 different devices , 2 different networks, the payment page keeps loading forever and never succeeded I have been trying now for 4 days in a rawMy credit card accepts international payments and its...
- I can't pay for my first premium account , I tired. 4 different devices , 2 different networks, the payment page keeps loading forever and never succeeded I have been trying now for ...
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- Spotify Legend
- 295 Views
- 1 replies
- 0 likes
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Payment
- 295 Views
- 1 replies
- 0 likes
Superuser Contribution Can US gift cards be redeemed by someone from EU ?
PlanFreeCountryRomaniaDeviceSamsung S7Operating SystemAndroid, Windows 10 My Question or IssueHi, I'd like to know if I buy an US gift card would I be able to redeem it since I'm in EU ? I've tried finding Europe giftcards but I didn't find any unfor...
- Plan Free Country Romania Device Samsung S7 Operating System Android, Windows 10 My Question or Issue Hi, I'd like to know if I buy an US gift card would I be able to redeem it since...
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- Casual Listener
- 1988 Views
- 3 replies
- 0 likes
- 1988 Views
- 3 replies
- 0 likes
Superuser Contribution premium account cancellation
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am currently on a premium account paying £9.99 per month with add free music. I am trying t...
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am cu...
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- Spotify Legend
- 204 Views
- 1 replies
- 0 likes
- 204 Views
- 1 replies
- 0 likes
There was two payments taken from my account this month
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Casual Listener
- 276 Views
- 2 replies
- 0 likes
- 276 Views
- 2 replies
- 0 likes
Solved!! Paid for Premium, money is processed but not in receipts
PlanFree/PremiumCountry India DevicePixelOperating SystemAndroid Oreo My Question or IssueHi,I just paid for my yearly subscription for Premium through Google Pay using QR Code and the money got deducted but the account still shows as free. The trans...
- Plan Free/Premium Country India Device Pixel Operating System Android Oreo My Question or Issue Hi, I just paid for my yearly subscription for Premium through Google P...
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- Casual Listener
- 707 Views
- 6 replies
- 0 likes
- 707 Views
- 6 replies
- 0 likes
Solved!!Superuser Contribution when do I get charged for the3 month premium trial for $9.99
PlanFree/PremiumCountry Device(iPhone 8, S I have an LG Stylo 5amsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, S I have an LG Stylo 5amsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Quest...
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- Spotify Legend
- 299 Views
- 1 replies
- 0 likes
- 299 Views
- 1 replies
- 0 likes
Cannot Subscribe using virtual debit card.
Hi, I have been trying to restart my subscription. I am trying to get the Rs. 119 for 3 months which has been showing on my profile since many days. A week ago I tried to subscribe the plan but it showed me that my card doesn't support monthly billin...
- Hi, I have been trying to restart my subscription. I am trying to get the Rs. 119 for 3 months which has been showing on my profile since many days. A week ago I tried to subscribe the plan but it sh...
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- Spotify Star
- 382 Views
- 1 replies
- 0 likes
- 382 Views
- 1 replies
- 0 likes
Spotify won't let me pay
PlanPremiumCountryArgentinaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThe same as last month, Spotify is not letting me pay for my suscription. I did what you g...
- Plan Premium Country Argentina Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue The same ...
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- Spotify Star
- 278 Views
- 1 replies
- 0 likes
- 278 Views
- 1 replies
- 0 likes
Keeping playlist vodafone subsciption
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi there, I enjoy Spotify premium as part of my vodafone ireland plan, I am due to upgrade my...
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi the...
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- Community Legend
- 355 Views
- 1 replies
- 0 likes
- 355 Views
- 1 replies
- 0 likes
Premium with Hulu
I recently updated my payment information for my subscription, which is the grandfathered plan of spotify premium with hulu. After updating the info, it said that I was updated for spotify premium. Just premium. No hulu. This is a grandfathered plan ...
- I recently updated my payment information for my subscription, which is the grandfathered plan of spotify premium with hulu. After updating the info, it said that I was updated for spotify p...
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- Spotify Star
- 677 Views
- 1 replies
- 0 likes
- 677 Views
- 1 replies
- 0 likes
Does 1-year subscription lose when I change country in payment?
I have a 1-year premium subscription. I'm about to move to another country so I have to update my payment to that country. But will I lose my 1-year subscription and be charged for a new one or will it be charged when my current subscription end?
- I have a 1-year premium subscription. I'm about to move to another country so I have to update my payment to that country. But will I lose my 1-year subscription and be charged for a new one or will ...
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- Spotify Star
- 659 Views
- 1 replies
- 0 likes
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country changePremiumSubscription
- 659 Views
- 1 replies
- 0 likes
Superuser Contribution Paid for Premium and still doesn't work!
Plan Paid for Premium Country India Device MacBook Air My Question or Issue Paid for Premium on 3 rd May and it still doesn't work. Money has been debited from my Paytm Account the same day.
- Plan Paid for Premium Country India Device MacBook Air My Question or Issue Paid for Premium on 3 rd May and it still doesn't work. Money has been debited from m...
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- Casual Listener
- 329 Views
- 2 replies
- 0 likes
- 329 Views
- 2 replies
- 0 likes
More music
PlanPremiumCountryPHDeviceiPhone 8 plus 2017 Macbook Air 11 inch Operating SystemiOS 13.4.1Mac OS CatalinaI'm wondering if Spotify can provide more Japanese music .One of my favorite genre is Japanese . Usually, my favorite artists provide Spotify us...
- Plan Premium Country PH Device iPhone 8 plus 2017 Macbook Air 11 inch Operating System iOS 13.4.1 Mac OS Catalina I'm wondering if Spotify can provide more Japanese mu...
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- Spotify Star
- 335 Views
- 1 replies
- 0 likes
- 335 Views
- 1 replies
- 0 likes