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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
128836 Views
69 replies
9 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
57122 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
232240 Views
144 replies
13 likes
I recently signed up for a duo plan (changed my plan from a Premium to a Duo), and then realized I didn't need it right now. But when I go to my "account" page, it will not allow me to change my plan back to a regular premium plan. It gives me the fo...
I recently signed up for a duo plan (changed my plan from a Premium to a Duo), and then realized I didn't need it right now. But when I go to my "account" page, it will not allow...
Spotify Legend
3678 Views
3 replies
0 likes
PlanIndividual PremiumCountryUSADevice(iPhone SE, Windows PC, LG Fortune 2)Operating System(iOS 14, Android, Windows 10.) My Question or IssueI used to pay for Spotify premium a while back with an old account that I can no longer access. I created my...
Plan Individual Premium Country USA Device (iPhone SE, Windows PC, LG Fortune 2) Operating System (iOS 14, Android, Windows 10.) My Question or Issue I used to pay for Spotif...
Community Legend
598 Views
1 replies
0 likes
What the **bleep** spotify.... you first screen when I login says 3 months for $9.99, then when i go to pay for that it then changes to 3months for $14.99. You know that you cannot be doing that right? Very bad business practice's.
What the **bleep** spotify.... you first screen when I login says 3 months for $9.99, then when i go to pay for that it then changes to 3months for $14.99. You know that you cannot be doing that righ...
Casual Listener
428 Views
2 replies
1 likes
I just redeemed a spotify gift card for 3 months. My account on both my phone and PC say I do not have premium. I have been trying to figure out the reason why for about 20 minutes, and have come up empty. Can someone help me, please.
I just redeemed a spotify gift card for 3 months. My account on both my phone and PC say I do not have premium. I have been trying to figure out the reason why for about 20 minutes, and have come up ...
Spotify Legend
491 Views
1 replies
0 likes
Spotify Premium (even when It is only the "student" subscription) should be adfree. The chatbot from the "help" section told me it was just ads by the podcasters themselves..honey no.thats not the truth. I get ads placed there by spotify.I think you ...
Spotify Premium (even when It is only the "student" subscription) should be adfree. The chatbot from the "help" section told me it was just ads by the podcasters themselves..honey no. thats not the ...
Music Fan
1533 Views
2 replies
1 likes
PlanFree/PremiumCountryINDIAOperating SystemAndroid, Windows 10 My Question or IssueI tried many times to pay recurring payments for Spotify student plan but every time the one month plan arises and there is no recurring payments plan. I already cont...
Plan Free/Premium Country INDIA Operating System Android, Windows 10 My Question or Issue I tried many times to pay recurring payments for Spotify student plan but every time the one m...
Spotify Legend
3553 Views
11 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issueoriginally have a spotify family accout and accidentally changed it to premium. How can I go ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue origina...
Spotify Legend
492 Views
1 replies
0 likes
I have the Premium plan that I have been sharing with my wife. Awhile back, she got a notice about verifying her address. We were getting ready to move, then moving, getting everything unpacked and set up, then came the wildfires, evacuations etc. It...
I have the Premium plan that I have been sharing with my wife. Awhile back, she got a notice about verifying her address. We were getting ready to move, then moving, getting everything unpacked and s...
Spotify Legend
519 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI just used my debit card to renew my subscription for 3 months. Then my sister got me a 3 mo...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I just ...
Spotify Legend
1880 Views
1 replies
0 likes
Hi,Is it possible to give a gift card in Israel?I'm trying and getting a 404 page each time. Tnx
Hi, Is it possible to give a gift card in Israel? I'm trying and getting a 404 page each time. Tnx
Spotify Star
795 Views
1 replies
0 likes
PlanPremium duoCountryUK My Question or IssueHi there, I'm currently subscribed to Premium Duo and I've received a gift voucher which I'd like to use against my Duo account. It says it can only be used for Premium individual accounts, can you let me ...
Plan Premium duo Country UK My Question or Issue Hi there, I'm currently subscribed to Premium Duo and I've received a gift voucher which I'd like to use against my Duo account. It says ...
Spotify Legend
7149 Views
3 replies
2 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello! The second day I can't pay for a subscription for two, I found out that there is no mi...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello! ...
Spotify Star
840 Views
1 replies
0 likes
Only new customers get months free, long standing loyal customers get nothing
Only new customers get months free, long standing loyal customers get nothing
Casual Listener
1152 Views
2 replies
0 likes
It's not fair that loyal customers dont get offers its only new customers at the moment - find this truely unfair. Makes me wanna think about just cancelling my account now.
It's not fair that loyal customers dont get offers its only new customers at the moment - find this truely unfair. Makes me wanna think about just cancelling my account now.
Spotify Star
835 Views
3 replies
0 likes
I changed my plan from Spotify Premium to Spotify Duo even though it changed to overall expiry date for subscription but I cannot see my account upgraded to duo, is there any way I can cancel my premium to get to duo plan?
I changed my plan from Spotify Premium to Spotify Duo even though it changed to overall expiry date for subscription but I cannot see my account upgraded to duo, is there any way I can cancel my prem...
Moderator
1837 Views
9 replies
1 likes
Hello,can i buy an eGift card redeemable in Latvia?thanks
Hello, can i buy an eGift card redeemable in Latvia? thanks
Spotify Star
444 Views
1 replies
0 likes
PlanFreeCountryIndia Operating SystemWindows 10 My Question or Issue:So on the following page/link it shows a 3 Months Free Premium on an Individual Subscription : https://www.spotify.com/in/premium/?country=IN&ref=checkout#PLANSI went ahead, and cli...
Plan Free Country India Operating System Windows 10 My Question or Issue: So on the following page/link it shows a 3 Months Free Premium on an Individual Subscription : https:/...
Moderator
2953 Views
8 replies
1 likes
Hi, I have a question about what happens when gift card period has ended?Will subscription automatically return to free status?Is it required to enter credit card details upfront when using gift card and what happens when I will not provide credit ca...
Hi, I have a question about what happens when gift card period has ended? Will subscription automatically return to free status? Is it required to enter credit card details upfront when us...
Spotify Star
2516 Views
1 replies
0 likes
My Question or IssueI am trying to switch to duo plan, but its keeps saying unable to subscribe to spotify?I am already subscribed i just want to upgrade.
My Question or Issue I am trying to switch to duo plan, but its keeps saying unable to subscribe to spotify? I am already subscribed i just want to upgrade.
Spotify Star
361 Views
1 replies
0 likes
Why??PlanPremiumCountryRomaniaDeviceIrrelevant Operating SystemIrrelevant My Question or IssueWhy I arrived in such situation? See attachment for email promotion which actually fits my account (I guess)
Why?? Plan Premium Country Romania Device Irrelevant Operating System Irrelevant My Question or Issue Why I arrived in such situation? See attachment for email promotion which...
Casual Listener
526 Views
2 replies
0 likes
