Help Wizard

Step 1


Remove card detail payment

Remove card detail payment

How can I remove my card payment details and stop the subscription service on another person's account as I don't have access to it?

3 Replies

Hey there @lamtiffo,

thanks for posting in the community !


I'm not sure what you mean exactly.

Are you currently paying for another subscription which isn't yours and you can't have access to ?


Waiting on your update ๐Ÿ˜ƒ

Yes! im paying for another subscription and it's not mine and I dont have
access to

Hey there @lamtiffo,

thanks for the quick update.


As i can imagine, it's probably an account you created for somebody else ?


I'd suggest checking out this help page to locate all accounts listed with your details and then reach out to support through this page and have them take a closer look.


Let me know if you need further help ๐Ÿ˜ƒ

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