Help Wizard

Step 1


Renewing subscription

Renewing subscription

I'm trying to change my card information to renew my subscription but it just keeps saying "oops something went wrong, please try again"
1 Reply

Hi, @madelinetw!


Welcome to the Spotify Community.


In this case, can you try clearing your browser's cache/cookies and refreshing? Also, using an incognito window or a different browser would worth a shot.


Let us know how it goes. 

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