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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
67495 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132696 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
68337 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
251321 Views
155 replies
13 likes
I recently received an email confirming a payment for a monthly subscription.I am suspecting it's not for my main account because I have 18 more days for my current month of premium which I already paid.Is it possible to get the username/email of the...
I recently received an email confirming a payment for a monthly subscription. I am suspecting it's not for my main account because I have 18 more days for my current month of premium which I already...
212 Views
0 replies
0 likes
I got Spotify premium (family plan) yesterday and it won't let me do things I should with premium. When I try to shuffle my Playlist it shows me the ad to get premium, and when I try to add songs to my queue. I also can't fast forward or rewind songs...
I got Spotify premium (family plan) yesterday and it won't let me do things I should with premium. When I try to shuffle my Playlist it shows me the ad to get premium, and when I try to add songs to ...
Newbie
467 Views
2 replies
0 likes
Hey. I bought Spotify Premium for students, been verified positively and since 15.08.2017 I should be able to use Spotify as Premium and it shows as Premium on desktop. When I use app - when I'm listening to an album, after two tracks it switches to ...
Hey. I bought Spotify Premium for students, been verified positively and since 15.08.2017 I should be able to use Spotify as Premium and it shows as Premium on desktop. When I use app - when I'm list...
168 Views
0 replies
0 likes
Tengo un problema, compre una tarjeta de prepago de 3 meses y en mi cuenta aparece que el premium se termina en 3 meses, pero cuando quiero regresar una cancion, poner aleatorio me dice que tengi que ser premium para hacerlo y ya lo soy asi que no en...
Tengo un problema, compre una tarjeta de prepago de 3 meses y en mi cuenta aparece que el premium se termina en 3 meses, pero cuando quiero regresar una cancion, poner aleatorio me dice que tengi que...
204 Views
0 replies
0 likes
Paguei esta manhã o Premium, mas ainda não liberaram para eu usar, já entrei e saí diversas vezes, quis entrar em contato mas não consegui mesmo com o boleto no meu e-mail. Gostaria de saber como resolver isso, sempre quis pagar pelo Premium, e não e...
Paguei esta manhã o Premium, mas ainda não liberaram para eu usar, já entrei e saí diversas vezes, quis entrar em contato mas não consegui mesmo com o boleto no meu e-mail. Gostaria de saber como res...
271 Views
0 replies
0 likes
I upgraded to family plan, added his email address, sent twice and the email has not gone through. How do i fix this?
I upgraded to family plan, added his email address, sent twice and the email has not gone through. How do i fix this?
Newbie
219 Views
1 replies
0 likes
Hello Spotify Team, I have been trying to contact someone on your team in regards to cancelling my subscription. This has been an on-going battle since January. I've sent multiple e-mails, I've tweeted your team, and I've even posted on the message b...
Hello Spotify Team, I have been trying to contact someone on your team in regards to cancelling my subscription. This has been an on-going battle since January. I've sent multiple e-ma...
Spotify Star
229 Views
1 replies
0 likes
Hola, tengo una duda, si por ejemplo tengo premium durante por dos meses, añado musica a mi biblioteca, hago listas, etc. Y por razones de estudio voy a estar tiempo sin escuchar musica y entonces decido cancelar premium, se que durante ese tiempo no...
Hola, tengo una duda, si por ejemplo tengo premium durante por dos meses, añado musica a mi biblioteca, hago listas, etc. Y por razones de estudio voy a estar tiempo sin escuchar musica y entonces de...
Casual Listener
367 Views
2 replies
0 likes
I put all the informations of the credit card in order to get spotify premium at 4.99€, however I couldn't get it because the site didn't accept the name of my school and so I abandoned the site. Today I noticed that they took 4.99€ even if my entry ...
I put all the informations of the credit card in order to get spotify premium at 4.99€, however I couldn't get it because the site didn't accept the name of my school and so I abandoned the site. Tod...
Community Legend
257 Views
1 replies
0 likes
Hi, i would like to ask how can i pay for spotify premium account? Im from the philippines. I dont have a credit card and paypal account. Can i pay thru my globe prepaid number? Thanks
Hi, i would like to ask how can i pay for spotify premium account? Im from the philippines. I dont have a credit card and paypal account. Can i pay thru my globe prepaid number? Thanks
Spotify Star
233 Views
1 replies
0 likes
I'm a Premium member and recently I've noticed that my brother and friends are able to listen to playlists and songs that they have not saved whilst they are offline. For instance, during a car journey my brother was able to search for an artist and ...
I'm a Premium member and recently I've noticed that my brother and friends are able to listen to playlists and songs that they have not saved whilst they are offline. For instance, during a car journ...
165 Views
0 replies
0 likes
So I got the free 60 days premium trial, and I'd like to use the queue feature. I already had to reinstall spotify because it would just tell me to get premium, and now when I try, it basically tells me that I can't add the song to the queue.Other th...
So I got the free 60 days premium trial, and I'd like to use the queue feature. I already had to reinstall spotify because it would just tell me to get premium, and now when I try, it basically tells...
159 Views
0 replies
0 likes
We just got a family account (double res) and I accepted the invitation but my account still doesn't work (full of keys). I have advertising still. What should I do?Thanks/Anni
We just got a family account (double res) and I accepted the invitation but my account still doesn't work (full of keys). I have advertising still. What should I do? Thanks/Anni
Casual Listener
196 Views
1 replies
0 likes
Spotify has been charging me a different amount every month. My in app purchase shows the first month I was charged 13.99, the next 14.99 and after that 17.99 and so on. I need a solution as soon a second possible because these transactions makes no ...
Spotify has been charging me a different amount every month. My in app purchase shows the first month I was charged 13.99, the next 14.99 and after that 17.99 and so on. I need a solution as soon a s...
138 Views
0 replies
0 likes
My free tial ended on the 14th, since then I have been searching my account page to pay my invoice for 9,99, the only IDEAL option I can find after clicking on just about everything is for an abount of 0.01 euro cent, my new invoice states that the p...
My free tial ended on the 14th, since then I have been searching my account page to pay my invoice for 9,99, the only IDEAL option I can find after clicking on just about everything is for an abount ...
238 Views
0 replies
0 likes
I’m trying to sign up for spot premium but after i validate my PayPal details and accept the payment i just get rerouted back to the Spotify premium sign up page - Endless Looping!!! FTW Anyone else having this problem??
I’m trying to sign up for spot premium but after i validate my PayPal details and accept the payment i just get rerouted back to the Spotify premium sign up page - Endless Looping!!! FTW &n...
Casual Listener
414 Views
2 replies
0 likes
Last month I changed my payment details to a new card, but I am still being charged on my old one. Recommendations?
Last month I changed my payment details to a new card, but I am still being charged on my old one. Recommendations?
133 Views
0 replies
1 likes
I have premium account and have been trying to cancel it for weeks. I've googled it and it said to go to my iTunes and cancel from there... but the iTunes I previously had when I got the premium subscription, I do not have anymore.
I have premium account and have been trying to cancel it for weeks. I've googled it and it said to go to my iTunes and cancel from there... but the iTunes I previously had when I got the premium subs...
Community Legend
256 Views
1 replies
0 likes
If you have premium and it already chargered you, but you can't afford it, can you get refunded?
If you have premium and it already chargered you, but you can't afford it, can you get refunded?
Community Legend
214 Views
1 replies
0 likes
I am being charged for Spotify Premium when it says the I am on Spotify Free. I had Spotify Premium in the past but have not resigned up. I do not want Spotify Premium nor to be charged for it. Inow have a overdraft fee and a charge for something I'm...
I am being charged for Spotify Premium when it says the I am on Spotify Free. I had Spotify Premium in the past but have not resigned up. I do not want Spotify Premium nor to be charged for it. Inow ...
Community Legend
224 Views
1 replies
0 likes
