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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132229 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
66896 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
249197 Views
154 replies
13 likes
So I got the free 60 days premium trial, and I'd like to use the queue feature. I already had to reinstall spotify because it would just tell me to get premium, and now when I try, it basically tells me that I can't add the song to the queue.Other th...
So I got the free 60 days premium trial, and I'd like to use the queue feature. I already had to reinstall spotify because it would just tell me to get premium, and now when I try, it basically tells...
156 Views
0 replies
0 likes
We just got a family account (double res) and I accepted the invitation but my account still doesn't work (full of keys). I have advertising still. What should I do?Thanks/Anni
We just got a family account (double res) and I accepted the invitation but my account still doesn't work (full of keys). I have advertising still. What should I do? Thanks/Anni
Casual Listener
187 Views
1 replies
0 likes
Spotify has been charging me a different amount every month. My in app purchase shows the first month I was charged 13.99, the next 14.99 and after that 17.99 and so on. I need a solution as soon a second possible because these transactions makes no ...
Spotify has been charging me a different amount every month. My in app purchase shows the first month I was charged 13.99, the next 14.99 and after that 17.99 and so on. I need a solution as soon a s...
134 Views
0 replies
0 likes
My free tial ended on the 14th, since then I have been searching my account page to pay my invoice for 9,99, the only IDEAL option I can find after clicking on just about everything is for an abount of 0.01 euro cent, my new invoice states that the p...
My free tial ended on the 14th, since then I have been searching my account page to pay my invoice for 9,99, the only IDEAL option I can find after clicking on just about everything is for an abount ...
237 Views
0 replies
0 likes
I’m trying to sign up for spot premium but after i validate my PayPal details and accept the payment i just get rerouted back to the Spotify premium sign up page - Endless Looping!!! FTW Anyone else having this problem??
I’m trying to sign up for spot premium but after i validate my PayPal details and accept the payment i just get rerouted back to the Spotify premium sign up page - Endless Looping!!! FTW &n...
Casual Listener
413 Views
2 replies
0 likes
Last month I changed my payment details to a new card, but I am still being charged on my old one. Recommendations?
Last month I changed my payment details to a new card, but I am still being charged on my old one. Recommendations?
126 Views
0 replies
1 likes
I have premium account and have been trying to cancel it for weeks. I've googled it and it said to go to my iTunes and cancel from there... but the iTunes I previously had when I got the premium subscription, I do not have anymore.
I have premium account and have been trying to cancel it for weeks. I've googled it and it said to go to my iTunes and cancel from there... but the iTunes I previously had when I got the premium subs...
Community Legend
250 Views
1 replies
0 likes
If you have premium and it already chargered you, but you can't afford it, can you get refunded?
If you have premium and it already chargered you, but you can't afford it, can you get refunded?
Community Legend
199 Views
1 replies
0 likes
I am being charged for Spotify Premium when it says the I am on Spotify Free. I had Spotify Premium in the past but have not resigned up. I do not want Spotify Premium nor to be charged for it. Inow have a overdraft fee and a charge for something I'm...
I am being charged for Spotify Premium when it says the I am on Spotify Free. I had Spotify Premium in the past but have not resigned up. I do not want Spotify Premium nor to be charged for it. Inow ...
Community Legend
217 Views
1 replies
0 likes
I was charged on August 2, 2017 for $10.59, which is my monthy subscription amount. I log on today, and now it's saying that there is a little problem with my payment method, as there was a payment declined. Which, a payment shouldn't be pending unti...
I was charged on August 2, 2017 for $10.59, which is my monthy subscription amount. I log on today, and now it's saying that there is a little problem with my payment method, as there was a payment d...
Community Legend
171 Views
1 replies
0 likes
I am currently subscribed to the premium trial and it has already charged me $69.99. I haven't even been listening for 30 days. How do i fix this?
I am currently subscribed to the premium trial and it has already charged me $69.99. I haven't even been listening for 30 days. How do i fix this?
Newbie
188 Views
1 replies
0 likes
In Fact, its still asking me to upgrade to premium even though i am
In Fact, its still asking me to upgrade to premium even though i am
Roadie
227 Views
1 replies
0 likes
Good Morning, following Problem: With my Laptop i've the Premium Acc, but when I login with my Iphone the Abonnement has the Status "free". I had already checked, if there are 2 different Accounts, but it's the same E-Mail adress. Can anyone help me,...
Good Morning, following Problem: With my Laptop i've the Premium Acc, but when I login with my Iphone the Abonnement has the Status "free". I had already checked, if there are 2 dif...
Roadie
177 Views
1 replies
0 likes
I've been subscribed for close to a month now (first month free) and for some reason, I don't have some of the premium functionalities on the mobile app. I cannot skip back or forward. I still have my playlist and pick specific songs, though.On the d...
I've been subscribed for close to a month now (first month free) and for some reason, I don't have some of the premium functionalities on the mobile app. I cannot skip back or forward. I still have m...
Roadie
185 Views
1 replies
0 likes
Why can't I listen to music off line. It shows I have premium memebership. But says I must be online to listen. I have deleted and reinstalled the app and signed out and back in. What the heck!?!?!?
Why can't I listen to music off line. It shows I have premium memebership. But says I must be online to listen. I have deleted and reinstalled the app and signed out and back in. What the heck!?!?!?
Roadie
224 Views
1 replies
0 likes
When I started my 7 day trial I can't seem to figure out how to remove songs from my playlist.
When I started my 7 day trial I can't seem to figure out how to remove songs from my playlist.
Roadie
217 Views
1 replies
0 likes
pague 2 veces el premium 1 no se callo el internet cuando ya habia terminado y parecia como si no registro, entonces le registre de nuevo y me funciono, pero miro en el banco y me cobraron 2 veces, crei q me darian otro mes mas pero tampoco se me ven...
pague 2 veces el premium 1 no se callo el internet cuando ya habia terminado y parecia como si no registro, entonces le registre de nuevo y me funciono, pero miro en el banco y me cobraron 2 veces, c...
Roadie
335 Views
1 replies
0 likes
Hey, I am using spotify for 2 years as a premium member... I lost my crédit card 3 weeks ago so I did not pay for august and my account have been suspended... Since I did receive my new card so today I Tried to retake it! The payment has been done an...
Hey, I am using spotify for 2 years as a premium member... I lost my crédit card 3 weeks ago so I did not pay for august and my account have been suspended... Since I did receive my new card so today...
Roadie
259 Views
1 replies
0 likes
I subscreibe to spotify premium last christmas, so I still have a few months left on my year subscription, but today all of the premium features suddenly stopped working. It would be great if spotify support could check this issue out.
I subscreibe to spotify premium last christmas, so I still have a few months left on my year subscription, but today all of the premium features suddenly stopped working. It would be great if spotify...
Roadie
227 Views
1 replies
0 likes
I bought premium for family, but on the account which i bought it for, it doesnt have any premium features on my playlists or saved songs. Help?
I bought premium for family, but on the account which i bought it for, it doesnt have any premium features on my playlists or saved songs. Help?
Roadie
199 Views
1 replies
0 likes
