Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 79394 Views
- 49 replies
- 3 likes
- 79394 Views
- 49 replies
- 3 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 10039 Views
- 23 replies
- 2 likes
- 10039 Views
- 23 replies
- 2 likes
I have an existing 129 Peso one month account now I have been charged 194$ how do I get rid of it?
Last month I applied for just one month worth 129 pesos and after ordering via credit card immediately cancelled it so that it would only be one month's use ending July 16. This morning I was surprised to learn from my credit card company I applied f...
- Last month I applied for just one month worth 129 pesos and after ordering via credit card immediately cancelled it so that it would only be one month's use ending July 16. This morning I was surpris...
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- 245 Views
- 0 replies
- 0 likes
- 245 Views
- 0 replies
- 0 likes
My subscription is going to end before it's supposed to
I went on Spotify and I didn't know that there are new terms and conditions so I clicked something without realizing it and then something else popped up and I clicked "okay" and now my subscription that was supposed to last 3 months is going to end ...
- I went on Spotify and I didn't know that there are new terms and conditions so I clicked something without realizing it and then something else popped up and I clicked "okay" and now my subscription ...
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- 131 Views
- 0 replies
- 0 likes
- 131 Views
- 0 replies
- 0 likes
Spotify Malaysia other payment types not available?
Pretty much the title, last time Spotify Malaysia used to have Maxis and Digi payment but right now it seems to have dissapeared and you can't buy 1 month Spotify anymore it has to be either family or 1 year Spotify. Please help :')
- Pretty much the title, last time Spotify Malaysia used to have Maxis and Digi payment but right now it seems to have dissapeared and you can't buy 1 month Spotify anymore it has to be either family o...
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- 479 Views
- 0 replies
- 0 likes
- 479 Views
- 0 replies
- 0 likes
Premium subscription ended before it is supposed to
I bought a one-year premium subscription in December of 2016. This means my premium subscription is supposed to end in December of 2017. However, according to my account information, my premium account expires tomorrow!!! (July I really need a soluti...
- I bought a one-year premium subscription in December of 2016. This means my premium subscription is supposed to end in December of 2017. However, according to my account information, my premium accou...
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- 381 Views
- 0 replies
- 0 likes
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expirationPaymentPremiumproblemyear
- 381 Views
- 0 replies
- 0 likes
Superuser Contribution Wrongful payments
A few days ago I was attempting to get the student discount for Spotify and it made me put in my card number and then when I went to verify I was a student the website said it could not verify that I was a student but today Spotify took 4.99 out of m...
- A few days ago I was attempting to get the student discount for Spotify and it made me put in my card number and then when I went to verify I was a student the website said it could not verify that I...
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- Community Legend
- 445 Views
- 7 replies
- 0 likes
- 445 Views
- 7 replies
- 0 likes
ASSINATURA
Contratei o programa no preço promocional, todavia, até agora não atualizou o de gratuito para premium, sendo que já descontou a primeira parcela.
- Contratei o programa no preço promocional, todavia, até agora não atualizou o de gratuito para premium, sendo que já descontou a primeira parcela.
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- Spotify Star
- 147 Views
- 1 replies
- 0 likes
- 147 Views
- 1 replies
- 0 likes
TENGO INVITACION A PLAN FAMILIAR
INGRESO TODO LOS DATOS PERO ME INDICA QUE LA DIRECCION NO ES LA MISMA PORQUE COMPLICAN TANTO CON ESTO SI VEN QUE LA CALLE Y EL NUMERO ES EL MISMO PORQUE COMPLICAN TANTO LA ENTRADAS LLEVO PROBANDO DOS HORAS LA DIRECCION EN DISTITNTAS FORMAS Y NO ES PO...
- INGRESO TODO LOS DATOS PERO ME INDICA QUE LA DIRECCION NO ES LA MISMA PORQUE COMPLICAN TANTO CON ESTO SI VEN QUE LA CALLE Y EL NUMERO ES EL MISMO PORQUE COMPLICAN TANTO LA ENTRADAS LLEVO PROBANDO DOS...
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- 120 Views
- 0 replies
- 0 likes
- 120 Views
- 0 replies
- 0 likes
Superuser Contribution My account is being billed WAY later than it should?
Hey guys! So the first time I got premium was a few months ago, and I took advantage of the 3mo/99 cents deal. I continued am onth or two after (i think) and then I cancelled. Recently, in the beginning of June, I signed up for premium again. I neede...
- Hey guys! So the first time I got premium was a few months ago, and I took advantage of the 3mo/99 cents deal. I continued am onth or two after (i think) and then I cancelled. Recently, in the beginn...
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- Roadie
- 123 Views
- 1 replies
- 0 likes
- 123 Views
- 1 replies
- 0 likes
You lied!
I entered my info to start the "30 day free trial" and then well look at that I get charged the next day what the heck, I needed that money to buy this game I wanted, I just wanted to do the 30 day free trail it said the offer was right there, try ou...
- I entered my info to start the "30 day free trial" and then well look at that I get charged the next day what the heck, I needed that money to buy this game I wanted, I just wanted to do the 30 day f...
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- 113 Views
- 0 replies
- 0 likes
- 113 Views
- 0 replies
- 0 likes
Superuser Contribution if it was .99 cents for 3 months why am I about to be charged 9.99 today
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- Roadie
- 193 Views
- 1 replies
- 0 likes
- 193 Views
- 1 replies
- 0 likes
Superuser Contribution I thought I cancelled!
I tried the spotify premium free trial but ended up deleting the app before it was over but looking at my past card transactions I noticed that spotify still charged me for premium. I want my money back!
- I tried the spotify premium free trial but ended up deleting the app before it was over but looking at my past card transactions I noticed that spotify still charged me for premium. I want my money b...
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- Roadie
- 202 Views
- 1 replies
- 0 likes
- 202 Views
- 1 replies
- 0 likes
Cobro de suscripción
Porque me cobraran hoy si mi suscripción vence hasta el 21/07/17
- Porque me cobraran hoy si mi suscripción vence hasta el 21/07/17
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- 93 Views
- 0 replies
- 0 likes
- 93 Views
- 0 replies
- 0 likes
Family Account
I purchased family premium for 12 months starting on this past Christmas. It is now July 7th and it's asking me to upgrade to premium. The way we did the family upgrade was by creating an account for my other three family members, but because I alrea...
- I purchased family premium for 12 months starting on this past Christmas. It is now July 7th and it's asking me to upgrade to premium. The way we did the family upgrade was by creating an account for...
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- 156 Views
- 0 replies
- 0 likes
- 156 Views
- 0 replies
- 0 likes
Superuser Contribution I just got Premium, I've been charged, yet my account is still under the free subscription...
I just got premium, and I've been charged, but my account is still listed as free subscription. And I have tried logging in and out a million times, nothing works.
- I just got premium, and I've been charged, but my account is still listed as free subscription. And I have tried logging in and out a million times, nothing works.
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- Roadie
- 143 Views
- 1 replies
- 0 likes
- 143 Views
- 1 replies
- 0 likes
Superuser Contribution Old account connected to card
I've noticed since march i have had monthly payments for premium. However, I have canceled that account and opened a family account with a different Spotify account. Is that anyway for me to get the credit to my new account due to how I have forgotte...
- I've noticed since march i have had monthly payments for premium. However, I have canceled that account and opened a family account with a different Spotify account. Is that anyway for me to get the ...
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- Roadie
- 134 Views
- 1 replies
- 0 likes
- 134 Views
- 1 replies
- 0 likes
Superuser Contribution CHARGED TWICE
I had subscribed to Spotify premium through the spotify website and was charged 9.99 CAD. I then was also charged an additional $16 CAD through ITUNES. I removed the subscription through Itunes as I am now getting charged through spotify but would li...
- I had subscribed to Spotify premium through the spotify website and was charged 9.99 CAD. I then was also charged an additional $16 CAD through ITUNES. I removed the subscription through ...
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- Casual Listener
- 138 Views
- 2 replies
- 0 likes
- 138 Views
- 2 replies
- 0 likes
Superuser Contribution New phone
I have a new phone and have just downloaded the Spotify app as I have a premium account. None of my playlists are showing. Any ideas?
- I have a new phone and have just downloaded the Spotify app as I have a premium account. None of my playlists are showing. Any ideas?
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- Roadie
- 153 Views
- 1 replies
- 0 likes
- 153 Views
- 1 replies
- 0 likes
Troubles Upgrading to premium
Hi, I want to purchase premium, but the app says unable to connect. I am definitely connected no questions about it. Tried logging in and out, tried signing up new account. All to no avail.What's wrong?
- Hi, I want to purchase premium, but the app says unable to connect. I am definitely connected no questions about it. Tried logging in and out, tried signing up new account. All to no avail. What's...
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- 104 Views
- 0 replies
- 0 likes
- 104 Views
- 0 replies
- 0 likes
Can't find student discount for paypal users
I have been searching to switch to student now that I have enrolled to a college, but when I try to sign up it tries to give me a credit card. I have been paying with paypal for a while, but there is no option for that with the Student when I go ther...
- I have been searching to switch to student now that I have enrolled to a college, but when I try to sign up it tries to give me a credit card. I have been paying with paypal for a while, but there is...
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- 95 Views
- 0 replies
- 0 likes
- 95 Views
- 0 replies
- 0 likes
Superuser Contribution Re: Double Charged
I have been paying double charges since January 2017, I didn't notice it until recently (May 2017) on my credit card account. I'm being bill on the 16th and 19th every month since January. What's the deal?
- I have been paying double charges since January 2017, I didn't notice it until recently (May 2017) on my credit card account. I'm being bill on the 16th and 19th every month since January. What...
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- Roadie
- 140 Views
- 1 replies
- 0 likes
- 140 Views
- 1 replies
- 0 likes