Spotify Community

Einfach · 2024-10-05

Plan

Premium individual

Country

US

Device

Galaxy A54 5G

Operating System

Android 14, OneUI 6.1

My Question or Issue

Why do I keep getting an ad/popup asking if I'm sharing premium, and it proceeds to recommend premium Duo or Family. I'm not sharing my account, I'm single in a household of one (me), and my cats aren't very tech savvy.

Am I getting this advert because I've been flagged as possibly violating the TOS? Or is it just an ad that everyone gets randomly? Something else?

I dunno, but if I'm flagged and on some sort of naughty list, please let me know how to clear my name and set things right; I will happily comply.

Maxim · 2024-10-05

Hey @Einfach,

Thanks for reaching out.

I'm getting that pop-up myself sometimes, even though I'm not sharing my account with anyone. It's safe to ignore them 🙂

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View solution in original post

Maxim · 2024-10-05

Hey @Einfach,

Thanks for reaching out.

I'm getting that pop-up myself sometimes, even though I'm not sharing my account with anyone. It's safe to ignore them 🙂

MaximSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

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'Sharing Premium?' No, I'm not. Please stop asking me.

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'Sharing Premium?' No, I'm not. Please stop asking me.

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