Spotify Gift card invalid code issue

[Allen51]

Plan

Premium

Country

US

I purchased a $60 gift card from  major retailer, it was a electronic code from their website. I received it and when I tried to enter it I got a "oops something went wrong, please try again" message. I tried again, verified the code was correct same issue.

Contacted the retailer, they verified it wasn't working, and I got another code, same issue, same error. They verified this, and refunded my money at this point.

I have the Spotify w/Hulu plan, are gift cards not eligible for this, as the retailer seemed to verify on their end there was an issue.

Thank you.

[Billy-J · Accepted solution]

Hey @Allen51, and welcome to the community.

Hope you're doing great! 

Yes, gift cards will not work with a third party provider (such as Spotify and Hulu combined). 

If you have any more questions, just let me know 🙂 

[Allen51]

Thank you

[Billy-J]

Hey @Allen51.

You're very welcome! If you have any more questions or need help in the future, you can always reply here or you can start up a new thread and the community will be happy to help.

Have a nice day 🙂