Announcements

Help Wizard

Step 1

NEXT STEP

Spotify Premium

Spotify Premium

i tried using the student thing for 5 euro or whatever it costs and i thought that i counted as a student and then when i came to what school i go in i realeased it said university and im only 15 and spotify still took 5 euro from my card and i didnt get premium or anything

Reply
1 Reply

Hey @Sebastianfrid, welcome to the community!

 

Thanks for getting in touch with us, we'll do our best to help you out.

 

Since you weren't eligible for the student discount but the payment was still taken, it should show as pending on your bank statement. This only means that the funds were put on hold when you entered the card details.

 

Don't worry, pending payments will go back to your account automatically, but you can contact your bank for more information about it.

 

Cheers.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random