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Spotify app stopped working

kjbredin
Newbie

Hi. I’m a user in Canada. My app had stopped working. Won’t allow me to search or access the home screen. Constant “3 dots of internet thinking”.  Yes I’ve signed in and out. Yes I’ve rebooted my device. 

I CANNOT reach customer service. I’ve tried and I CANT. The chats don’t work. There’s no number to call. This is ludicrous. I’m at my wits end. Can somebody help? Without canned scripted answers PLEASE

1 Reply

OneByBoo
Community Legend

Hey there @kjbredin,

thanks for posting !

 

Let start step by step.

Can you please provide the type of subscription you're using and type of device?

 

Thanks=)

OneByBooRock Star 19
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