Spotify premium student error

[Convers87]

I purchased Spotify premium student accidentally, I don't have high school student in my family..only university student..now I already paid the premium student for one month (4,99€) but the account still free..I need to unlock account and switch to a standard premium account..can someone help me?is there some Facebook contact for Spotify assistance?thanks

[Jacob]

Hey @Convers87, welcome to the Spotify Community!

In this case, the charge should show on your statement as ‘pending’. This means your bank has put a temporary authorization on the funds, but no money has actually been taken because Spotify has not yet verified your student status. Check out some more info here: https://support.spotify.com/account_payment_help/student_discount/i-paid-for-the-student-discount-bu...

Please let me know if you have any other questions 🙂