Spotify premium won’t accept my pay method

[Yessicarmendarz]

Plan

Free

Country

 Mexico

Device

iPhone 8,

Operating System

(iOS 10

My Question or Issue

 I had premium but I wasn’t able to pay the next month, now that I can do it Spotify won’t accept any debit card I own 

[OneByBoo]

Hey there @Yessicarmendarz!

Please check out this help guide on payment troubleshooting to see if it helps.

Waiting on  your update 😃

[Billy-J]

Hey @Yessicarmendarz.

Thanks for reaching out.

On top of what @OneByBoo said, also try this using a different browser or incognito mode. If that still doesn't help, follow the link he provided, and keep us in touch.

Looking forward to your reply! 🙂 

[Yessicarmendarz]

Yep I tried that before and still won’t work, thanks 🙂

[Yessicarmendarz]

I tried using the incognito mode but still the same, I’ll try it later on my computer I hope it works 🙂

[Billy-J]

Hey @Yessicarmendarz.

Sure thing! Let me know if the computer works. If it doesn't, reply back here and you and I can proceed with the next steps.

Let me know how this goes! 🙂