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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
67867 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132924 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
68977 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
252010 Views
155 replies
13 likes
My Question or Issue So recently i bought premium and before i bought premium there were some songs i didnt want to hear so i did the "dont play" thing, and now when i bought premium i cant undo it so i cant hear the songs that i did the thing with. ...
My Question or Issue So recently i bought premium and before i bought premium there were some songs i didnt want to hear so i did the "dont play" thing, and now when ...
Spotify Star
432 Views
1 replies
0 likes
PlanPremiumCountry IndonesiaDeviceXiaomi Redmi ProOperating SystemAndroid Marshmellow My Question or Issue why do i need to redownload all of my songs again after the the new subscription? when spotify expires, i immediatly to subscribe again spotify...
Plan Premium Country Indonesia Device Xiaomi Redmi Pro Operating System Android Marshmellow My Question or Issue why do i need to redownload all of my songs again after t...
Spotify Star
1130 Views
1 replies
0 likes
I was charged 30$ in addition to my 5$ monthly payment for my student premium subscription. Both were taken out at the same time and I have no idea where this 30$ is coming from PlanStudent /PremiumCountry USADevice(iPhone 8 plus)Operating System(iOs...
I was charged 30$ in addition to my 5$ monthly payment for my student premium subscription. Both were taken out at the same time and I have no idea where this 30$ is coming from Plan Studen...
Roadie
1355 Views
1 replies
0 likes
PlanPremiumCountry SingaporeDevicePC & Playstation 4Operating SystemWindows 10 My Question or Issue I've a premium account and have spotify on my PS4 but never received the PSPlus Promotion: https://asia.playstation.com/en-sg/psn/playstation-music/sp...
Plan Premium Country Singapore Device PC & Playstation 4 Operating System Windows 10 My Question or Issue I've a premium account and have spotify on my PS4 but never ...
Spotify Star
459 Views
1 replies
0 likes
PlanFree/PremiumCountry SwedenDeviceWindows 10 My Question or Issue What has happened to my agreement to pay per year? I see that it is now per month, from next month.
Plan Free/Premium Country Sweden Device Windows 10 My Question or Issue What has happened to my agreement to pay per year? I see that it is now per month, from next month.
Spotify Star
611 Views
1 replies
0 likes
Hi,Currently, an offer stands till 31st of December, where you can pay for 3 months for a dollar. I want to pay, but my card is from a country that isn't listed through with the countries available for Spotify. Is there a way for me to pay even if it...
Hi, Currently, an offer stands till 31st of December, where you can pay for 3 months for a dollar. I want to pay, but my card is from a country that isn't listed through with the countries available...
Community Legend
376 Views
1 replies
0 likes
Buen dia, tengo una cuenta de Spotify que actualmente funciona como free. Sin embargo hoy quise a aplicar a Premium como estudiante universitaria. Para eso llene los campos de la tarjeta de credito y pulse CONTINUAR. Una vez hice esto quise verificar...
Buen dia, tengo una cuenta de Spotify que actualmente funciona como free. Sin embargo hoy quise a aplicar a Premium como estudiante universitaria. Para eso llene los campos de la tarjeta de credito y...
Spotify Legend
306 Views
1 replies
0 likes
I'm having trouble to update my payment details and don't want to lose my premium subscription. I have tried to re enter new payment details, but it doesn't save, and reverts back to old information. What should I do? I have already followed the step...
I'm having trouble to update my payment details and don't want to lose my premium subscription. I have tried to re enter new payment details, but it doesn't save, and reverts back to old information....
Roadie
279 Views
1 replies
0 likes
PlanFreeCountry USADeviceiPhone 7Operating SystemiOS 12 My Question or Issue I purchased a Visa Gift card to buy a student membership bundle with Hulu and showtime, and I put $20 on the card. I know the card is activated and working, but everytime I ...
Plan Free Country USA Device iPhone 7 Operating System iOS 12 My Question or Issue I purchased a Visa Gift card to buy a student membership bundle with Hulu and showtime,...
Roadie
1107 Views
1 replies
0 likes
ola, gostaria de entender pq o meu perfil público é diferente da configuraçao privada. Entre playlists PÚBLICAS criadas por mim e playlists PÚBLICAS do próprio spotify e de outros usuários posso contar 29, mas eis que o perfil público decidiu só most...
ola, gostaria de entender pq o meu perfil público é diferente da configuraçao privada. Entre playlists PÚBLICAS criadas por mim e playlists PÚBLICAS do próprio spotify e de outros usu...
Spotify Legend
861 Views
1 replies
0 likes
I used to have a Swedish account 5 years ago, then I moved to the Uk and added a British Uk card. Now I’m back in Sweden and added my Swedish details and now the account has gone back to my old old playlists? PlanPremiumCountry UK/Sweden Device(iPhon...
I used to have a Swedish account 5 years ago, then I moved to the Uk and added a British Uk card. Now I’m back in Sweden and added my Swedish details and now the account has gone back to my old old p...
Spotify Legend
528 Views
1 replies
0 likes
PlanPremiumCountryUSA DeviceSamsung Note 8Operating SystemWindows 10My Question or IssueI upgraded to Premium and now my Favorite songs list is gone. What happened to it? Frustrated that me giving Spotify money results in having to waste time and fix...
Plan Premium Country USA Device Samsung Note 8 Operating System Windows 10 My Question or Issue I upgraded to Premium and now my Favorite songs list is gone. What happened to it? Frust...
Newbie
872 Views
2 replies
1 likes
Aucune des informations ci-dessous n'est requise. Cependant, plus vous en fournirez, plus il nous sera facile d'essayer de vous aider.Plan PremiumPays france DispositifHuawei Système opérateurAndroid Oreo Ma question ou problème J'ai un abonnement Pr...
Aucune des informations ci-dessous n'est requise. Cependant, plus vous en fournirez, plus il nous sera facile d'essayer de vous aider. Plan Premium Pays france Dispositif Huawei ...
Spotify Legend
1959 Views
1 replies
0 likes
País BrasilMinha pergunta ou problemaEstou tentando fazer uma assinatura Premium, porém, na hora de confirmar o pagamento dá erro e aparece a seguinte mensagem: " Falha no pagamento. Tente novamente ou use outra forma de pagamento".Estou tentando faz...
País Brasil Minha pergunta ou problema Estou tentando fazer uma assinatura Premium, porém, na hora de confirmar o pagamento dá erro e aparece a seguinte mensagem: " Falha no pagament...
Spotify Legend
621 Views
1 replies
0 likes
PlanFree/PremiumCountry SpainDeviceSamsung Galaxy 9Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue few days ago i started on spotify, and i bought the 3 months offer by paypal, but todayi changed my phone, and when i trie...
Plan Free/Premium Country Spain Device Samsung Galaxy 9 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue few days ago i started ...
Spotify Star
805 Views
1 replies
1 likes
Hello, I received an E-Mail that I should reset my password, because of suspicious account activity. I did reset it and logged in into my app, but my premium status is not available although I have already paid for it. Can you please help me? Regards...
Hello, I received an E-Mail that I should reset my password, because of suspicious account activity. I did reset it and logged in into my app, but my premium status is not ava...
Casual Listener
612 Views
1 replies
0 likes
I've tried to add Paypal as payment method multiple times, and everytime I end up with this error message. I have noe problem using the Paypal account as payment method other places. What do I do?
I've tried to add Paypal as payment method multiple times, and everytime I end up with this error message. I have noe problem using the Paypal account as payment method other places. What do I d...
Spotify Star
585 Views
2 replies
0 likes
I have been being charged $9.99 a month for an account I don’t have. I have never signed up for Spotify Premium so unsure what I am being charged for. Is there any other way to contact Spotify so I can stop these charges?
I have been being charged $9.99 a month for an account I don’t have. I have never signed up for Spotify Premium so unsure what I am being charged for. Is there any other way to contact Spotify so I c...
Roadie
370 Views
1 replies
0 likes
Hello! My partner and I are Americans with US credit cards working in China for the year. I am hoping to upgrade his free plan to premium as a Christmas gift but want to make sure the fact that we constantly use VPNs to work with the restricted inter...
Hello! My partner and I are Americans with US credit cards working in China for the year. I am hoping to upgrade his free plan to premium as a Christmas gift but want to make sure the f...
Spotify Star
1964 Views
1 replies
0 likes
Welcome!About week ago I was appealed by Premium Promotion and decided to try it out. I bought it on Spotify App with Samsung J7 and there is everything OK. Today I logged on the same account on PC but there is no information about my Premium and Spo...
Welcome! About week ago I was appealed by Premium Promotion and decided to try it out. I bought it on Spotify App with Samsung J7 and there is everything OK. Today I logged on the same account on PC...
Spotify Legend
699 Views
2 replies
0 likes
