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PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Visitor
75975 Views
31 replies
2 likes
Moderator
121708 Views
36 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Moderator
159874 Views
71 replies
10 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
313262 Views
174 replies
13 likes
Phone: LG Stylo, Android 6.0Spotify version: 8.4.84.874 Boost Mobile has free unlimited streaming of Spotify using any of their plans. I've have been using Spotify Free for a long time and it's great. I finally got tired of ads and switched to Spotif...
Phone: LG Stylo, Android 6.0 Spotify version: 8.4.84.874 Boost Mobile has free unlimited streaming of Spotify using any of their plans. I've have been using Spotify...
Spotify Legend
5551 Views
3 replies
0 likes
Hello, I've been subscribing Premium for Students since July. Everything's working well, but my Spotify app on phone doesn't look like Premium, but like Free. I tried to switch off and on my phone, reinstalled the app and still no difference. Do you ...
Hello, I've been subscribing Premium for Students since July. Everything's working well, but my Spotify app on phone doesn't look like Premium, but like Free. I tried to switch off and...
Casual Listener
1859 Views
10 replies
0 likes
Olá,troquei de celular e não estou conseguindo entrar no meu login do plano familiar. Eu faço o login da conta, mas aparece que a conta é Free. o que eu faço ?
Olá, troquei de celular e não estou conseguindo entrar no meu login do plano familiar. Eu faço o login da conta, mas aparece que a conta é Free. o que eu faço ?
Spotify Star
300 Views
1 replies
0 likes
If just put our purchased 2 Google home minis to help spread music around an odd shaped room. Living/kitchen. I also purchased premium Spotify. However after fighting with it all night, I believe I've come to understand that Spotify only allows playb...
If just put our purchased 2 Google home minis to help spread music around an odd shaped room. Living/kitchen. I also purchased premium Spotify. However after fighting with it all night...
Regular
869 Views
6 replies
0 likes
Buenas tardes. Yo me subscribí al Spotify Premium de S/18.90, sin embargo este mes me llego la factura por el plan Familiar de S/28.90 que en ningún momento he aceptado. Necesito una solución, gracias
Buenas tardes. Yo me subscribí al Spotify Premium de S/18.90, sin embargo este mes me llego la factura por el plan Familiar de S/28.90 que en ningún momento he aceptado. Necesito una solución, gracias
Spotify Legend
428 Views
1 replies
0 likes
PlanFreeCountry MexicoDeviceiPhone 8,Operating System(iOS 10 My Question or Issue I had premium but I wasn’t able to pay the next month, now that I can do it Spotify won’t accept any debit card I own
Plan Free Country Mexico Device iPhone 8, Operating System (iOS 10 My Question or Issue I had premium but I wasn’t able to pay the next month, now that I can do it Spotif...
Spotify Star
793 Views
5 replies
0 likes
PlanFamilyCountry USDevicePCOperating SystemWindows My Question or Issue So i am currently in the family plan and am the owner of it with four other family members and I wanted to get the student discount but I realize you can only get one or the oth...
Plan Family Country US Device PC Operating System Windows My Question or Issue So i am currently in the family plan and am the owner of it with four other family members ...
Spotify Legend
295 Views
1 replies
0 likes
PlanStudentCountry USADeviceiphone 6 My Question or Issue I was recieving the student discount for 4.99 for a few months then it decided to start charging me 9.99 and I am not sure why. I just changed it but I dont want this to happen again. I know t...
Plan Student Country USA Device iphone 6 My Question or Issue I was recieving the student discount for 4.99 for a few months then it decided to start charging me 9....
Spotify Legend
554 Views
3 replies
0 likes
I am now facing the same god **bleep** issue as many other people here in the community: someone is using my account elsewhere via Spotify Web Connect on Google Chrome. My last heard, heavy rotation and "music you could like" Is messed up and filled ...
I am now facing the same god **bleep** issue as many other people here in the community: someone is using my account elsewhere via Spotify Web Connect on Google Chrome. My last heard, heavy rotation ...
Spotify Legend
1632 Views
9 replies
6 likes
I'm wanting to get Premium, but i'm seeing that it shows $99.00 per month for single and $149.00 per month for Family...? Is this right...I thought it was to $9.99 for single and $14.99 a month for family?
I'm wanting to get Premium, but i'm seeing that it shows $99.00 per month for single and $149.00 per month for Family...? Is this right...I thought it was to $9.99 for single and $14.99...
Community Legend
983 Views
3 replies
0 likes
PlanFree/PremiumCountry United StatesDeviceCustom Built Gaming PCOperating SystemWindows 10 Pro 64-Bit My Question or Issue Hello, so for Christmas my Grandma gave me a $50 prepaid gift card from Visa, and I decided to use it to get Spotify Premnium....
Plan Free/Premium Country United States Device Custom Built Gaming PC Operating System Windows 10 Pro 64-Bit My Question or Issue Hello, so for Christmas my Grandma gave ...
Roadie
1137 Views
1 replies
0 likes
PlanPremiumCountry AustriaDevice(iPhone 4s)Operating System(iOS 10) My Question or IssueHey there,I dont own a credit/debit card etc.I wont go through the trouble of getting a cash4web card to pay spotify via paypal anymore.I want to pay through my b...
Plan Premium Country Austria Device (iPhone 4s) Operating System (iOS 10) My Question or Issue Hey there, I dont own a credit/debit card etc. I wont go through the trouble of...
Roadie
760 Views
1 replies
1 likes
PlanPremiumCountry USA My Question or Issue:I need to update my billing information, but it does not appear as an option when I click the subscription option on my acount page.
Plan Premium Country USA My Question or Issue: I need to update my billing information, but it does not appear as an option when I click the subscription option on my acount page. ...
Roadie
778 Views
5 replies
0 likes
My Question or Issue How to check when is the day I first subscribe Premier for Family?
My Question or Issue How to check when is the day I first subscribe Premier for Family?
Composer
4028 Views
1 replies
0 likes
From what I can tell, you are point blank ignoring the requirements and fair questions of you consumers, I would prefer a non automated response to: I am willing to pay money for a Spotify account, but you would ask a couple to pay for two accounts w...
From what I can tell, you are point blank ignoring the requirements and fair questions of you consumers, I would prefer a non automated response to: I am willing to pay money for a Spotify account, b...
Roadie
391 Views
1 replies
0 likes
Recentemente troquei de cartão de credito no mesmo banco o Nunbank, mas quando vou registrar o cartão para cobrança, fala que esta incorreto porem não fala o que esta incorreto.Entrei com contato com o Spotfy e eles falaram que o problema é que a cob...
Recentemente troquei de cartão de credito no mesmo banco o Nunbank, mas quando vou registrar o cartão para cobrança, fala que esta incorreto porem não fala o que esta incorreto. Entrei com c...
Spotify Star
801 Views
3 replies
0 likes
PlanPremium My Question or Issue(3) Premium Subscription members just moved into my household. I cancelled my own to become the account in charge of the family plan, but I don't know how that affects billing and other premium accounts. I understand h...
Plan Premium My Question or Issue (3) Premium Subscription members just moved into my household. I cancelled my own to become the account in charge of the family plan, but ...
Spotify Legend
717 Views
1 replies
0 likes
PlanFree/PremiumCountry SwedenDevice(iPhone 8, iPhone 7, iPhone 6Operating System(iOS 12) My Question or Issue My kids, who fulfil the criteria for Premium for Family, got kicked out of the plan and downgraded to "Free". When I try to re-invite them,...
Plan Free/Premium Country Sweden Device (iPhone 8, iPhone 7, iPhone 6 Operating System (iOS 12) My Question or Issue My kids, who fulfil the criteria for Premium for Fami...
Spotify Legend
1793 Views
3 replies
0 likes
hola. Tengo dos cuentas una con el correo de *snip* y otra ( que no sabía ) que es *snip* cometi el error de pagar la de *bleep* pero esa no la uso. Quisiera cambiar la suscripción que pague a la cuenta de *bleep* que esa es la que si uso y es la que...
hola. Tengo dos cuentas una con el correo de *snip* y otra ( que no sabía ) que es *snip* cometi el error de pagar la de *bleep* pero esa no la uso. Quisiera cambiar la suscripción...
Spotify Legend
1259 Views
1 replies
0 likes
Happy holidays everyone! I've been using Premium for a few years now, but this month it seems as if my status was reset to a new member. I'm getting onboarding emails about stuff I know well. Here's the timeline: 2017-12-17: the discounted full-year ...
Happy holidays everyone! I've been using Premium for a few years now, but this month it seems as if my status was reset to a new member. I'm getting onboarding emails about stuff I know well...
Spotify Legend
1549 Views
5 replies
0 likes
