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PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Visitor
72052 Views
31 replies
2 likes
Moderator
120792 Views
36 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
156712 Views
69 replies
10 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
307189 Views
170 replies
13 likes
Estou com um problema. Uso spotify a 2 anos e sempre efetuei o pagamento por boleto bancário, até receber uma notificação no aplicativo que o programa não aceitaria mais essa forma de pagamento. Então eu registrei meu cartão de crédito, porém ele fez...
Estou com um problema. Uso spotify a 2 anos e sempre efetuei o pagamento por boleto bancário, até receber uma notificação no aplicativo que o programa não aceitaria mais essa forma de pagamento. Entã...
Spotify Star
587 Views
1 replies
0 likes
PlanPremiumCountry New Zealand My Question or Issue I have had a premium subscription for a long time charged at $14.99 p/m. However i have just noticed that i was charged $22.50 this month and have now been upgraded to a Premium Family plan. This wa...
Plan Premium Country New Zealand My Question or Issue I have had a premium subscription for a long time charged at $14.99 p/m. However i have just noticed t...
Roadie
380 Views
1 replies
0 likes
So I recently added Showtime to my accout and it linked to my boyfriend's mom account who use to have a showtime account that I previously used and was once logged into. Is there a way to switch that and create a showtime account linked to my email? ...
So I recently added Showtime to my accout and it linked to my boyfriend's mom account who use to have a showtime account that I previously used and was once logged into. Is there a way to switch that...
Roadie
409 Views
1 replies
0 likes
PlanPremium for StudentsCountry USADeviceIPhone 7Operating SystemIDK My Question or IssueI am 18 and enrolled at a qualified school but spotify says they cannot verify me when I put in my information. Does anyone have any tips? It says you have to be...
Plan Premium for Students Country USA Device IPhone 7 Operating System IDK My Question or Issue I am 18 and enrolled at a qualified school but spotify says they cannot ...
Roadie
402 Views
1 replies
0 likes
I've had my student premium since September however I didn't have enough funds to pay for it this month until I was paid so I had to cancel it. Its now a few days later that I'm coming back to renew it and my college (Fife College) is no longer there...
I've had my student premium since September however I didn't have enough funds to pay for it this month until I was paid so I had to cancel it. Its now a few days later that I'm coming back to renew ...
Roadie
404 Views
1 replies
0 likes
Plano: Spotify Premium Contratei o plano Spotify Premium hoje por engano e gostaria de trocar para o Plano "Premium Familiar", gostaria de saber se tem como abater no valor ja contratado ou terei que pagar o valor integral novamente.
Plano: Spotify Premium Contratei o plano Spotify Premium hoje por engano e gostaria de trocar para o Plano "Premium Familiar", gostaria de saber se tem como abater no valor ja ...
Spotify Star
633 Views
2 replies
0 likes
PlanPremium FamilyCountry CanadaDevicePixel 2Operating System My Question or Issue I was charged the $9.99/mth fee on 12/31/2018 for my premium account, which would renew on 1/31/2019. On 1/2/2019 I upgraded to premium for family and was charged $14....
Plan Premium Family Country Canada Device Pixel 2 Operating System My Question or Issue I was charged the $9.99/mth fee on 12/31/2018 for my premium account, whi...
Spotify Star
591 Views
1 replies
0 likes
PlanFreeCountrySpain Device(iPhone 7 )Operating System(iOS 10) My Question or Issue How can I know what corresponds to this payment Spotify P0********* ?
Plan Free Country Spain Device (iPhone 7 ) Operating System (iOS 10) My Question or Issue How can I know what corresponds to this payment Spotify P0********* <sensiti...
Spotify Star
451 Views
1 replies
0 likes
PlanFree/Premium My Question or Issue I have hulu with spotify ,how come Im not eligible to buy ad-ons or live tv theres dicounts on ad-ons i would like to get, how can I do that?
Plan Free/Premium My Question or Issue I have hulu with spotify ,how come Im not eligible to buy ad-ons or live tv theres dicounts on ad-ons i would like to get, how can I do...
Spotify Star
402 Views
1 replies
0 likes
Olá! O Spotify me dispobilizou um teste de 30 dias, porém pediram para registrar meu cartão. Entretanto, debitaram da minha um mês, sendo que o acordo era debitar só a partir de fevereiro/2019. Gostaria de saber o que fazer para proceder nessa situaç...
Olá! O Spotify me dispobilizou um teste de 30 dias, porém pediram para registrar meu cartão. Entretanto, debitaram da minha um mês, sendo que o acordo era debitar só a partir de fevereiro/2019. Gosta...
Spotify Star
544 Views
3 replies
0 likes
PlanPremiumCountrySpain DeviceiPhone 6s, Macbook air My Question or IssueHello,I was checking my bank account and I just realized that I got charged twice the same amount (9,99) on the same day that I renewed my premium subscription (on December 1st,...
Plan Premium Country Spain Device iPhone 6s, Macbook air My Question or Issue Hello, I was checking my bank account and I just realized that I got cha...
Spotify Star
351 Views
1 replies
0 likes
I invited my family having the premium family account. They got the invitation and could log in, but after login they seem to have received the not premium account. Should we wait until the following payment?
I invited my family having the premium family account. They got the invitation and could log in, but after login they seem to have received the not premium account. Should we wait until the following...
Spotify Star
357 Views
1 replies
0 likes
I have a premium student account. Can I upgrade to Family and add only my husband but still through the Student account? If not what do you recommend?
I have a premium student account. Can I upgrade to Family and add only my husband but still through the Student account? If not what do you recommend?
Spotify Star
386 Views
1 replies
0 likes
PlanPremiumCountry United StatesDeviceSamsung Galaxy 9 My Question or Issue When the time came this month to pay for my account, I didn't have the money to pay but eventually I got there two days later. To my knowledge my account was costing only $9....
Plan Premium Country United States Device Samsung Galaxy 9 My Question or Issue When the time came this month to pay for my account, I didn't have the money to pay but even...
Spotify Star
360 Views
1 replies
0 likes
ya pague mi spotyfi y no me da la puta cuanta gratis y es un problema contactarse con ustedes
ya pague mi spotyfi y no me da la puta cuanta gratis y es un problema contactarse con ustedes
Community Legend
419 Views
1 replies
0 likes
Have moved from New Zealand to Ireland. I am unable to change my country (and hence my credit card details). I have followed the instructions for changing country if you have Spotify Premium. However under 'update details' there is no option to selec...
Have moved from New Zealand to Ireland. I am unable to change my country (and hence my credit card details). I have followed the instructions for changing country if you have Spotify Premium. However...
Community Legend
349 Views
1 replies
0 likes
So i pay for a family plan. My man just received a new phone the Note 9. He just noticed today that there was music added to his library that he never listened to. So i looked and for some reason some one elses email linked to his profile which creat...
So i pay for a family plan. My man just received a new phone the Note 9. He just noticed today that there was music added to his library that he never listened to. So i looked and for some reason som...
Spotify Star
347 Views
1 replies
0 likes
Second time already my premium plan switches to family on its own, I get to know about it only by email notification that the change has occurred. Any chance of fixing it?Moreover, today I was listening to my fav songs on iPhone se, suddenly some ran...
Second time already my premium plan switches to family on its own, I get to know about it only by email notification that the change has occurred. Any chance of fixing it? Moreover, today I was list...
Spotify Star
526 Views
1 replies
0 likes
PlanFree/PremiumCountry: United Arab Emirates Device: iPhone 6)Operating System(iOS 10.) My Question or Issue: apparently, as per local newspapers, Spotify app for premium account is now available in UAE. Unfortunately when I want to subscribe I have...
Plan Free/Premium Country: United Arab Emirates Device: iPhone 6) Operating System (iOS 10.) My Question or Issue: apparently, as per local newspapers, Spotify app for pre...
Spotify Star
941 Views
3 replies
0 likes
PlanPremiumCountryFrance My Question or IssueHello, I can't change my bank account. I have a new bank account and I want to update it on my profile. However, I can't do it. I've followed the instructions on that page (https://support.spotify.com/be-f...
Plan Premium Country France My Question or Issue Hello, I can't change my bank account. I have a new bank account and I want to update it on my profile. However, I can't...
Spotify Legend
1391 Views
7 replies
0 likes
