Announcements

Help Wizard

Step 1

NEXT STEP

Spotify premium

Spotify premium

Why can't I get a spotify premium account if I live in Mexico.

It says I'm not eligible for the product.

Reply
1 Reply

Hey @Carola1994, welcome to the community!

 

Thanks for getting in touch with us, we'll gladly help you out.

 

If you're getting an error message when getting Spotify Premium, try clearing your browser's cache and cookies or using a different browser to subscribe.

 

Also, make sure you're not running a VPN or proxy that could be causing this issue.

 

You should be able to get Spotify Premium in Mexico using a number of different payment methods.

 

Let us know how it goes.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random