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Hello @Oswyn123lim, thanks for posting!
That's not cool, what exactly happen when you try to download playlist?
If you don't know how to download music, check the infographic below.
For more info: Listen Offline
Hey back!
That's odd, here are 3 things you can try to troubleshoot this:
If you still experiencing troubles, you can reply back here and I'll see how I can help you futher, thanks! : )
This is really odd, I've escalated your message, and I'll get back to you when I get an answer, thanks for your patience! : )
Hey back @Oswyn123lim, I'm here with an update!
Firstly, check this link https://www.spotify.com/account/subscription, the status should be Premium. If so, are there any other email addresses you could have used to register with Spotify? It's worth checking those inboxes to see if you have any Spotify emails, that will mean your extra account (on Free) is registered with that email.
Unsure if you have 2nd account? Check this here
If you don't have another email address, note how you log into the Spotify app usually.
Hey @Oswyn123lim!
We hope you're well 🙂
Did you manage to work out if this was happening due to having 2 accounts?
Hopefully double-checking the username/email of your Premium account sorted things for you.
If not, and you're still having trouble just let us know.
We're all here, and very happy to lend a hand.
/M
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…