Student Discount

[alexaheath]

I got charged the $9.99 when I'm supposed to have the student discount and they didn't send me an email reminder and now I don't know how to get my money back 

[Alfredo]

Hey @alexaheath.

Welcome to the community!

To keep the student discount rolling, you need to renew it every 12 months. When the renewal date is close by, you should receive an email notification about it. Let's make sure you have access to the email address linked to your account. You can check the exact email address used for your account by logging in here.

If you can't find the notification email even on your junk or unwanted mail boxes, it's best to contact our customer support team via Twitter, Facebook, or the contact form.

Let us know if you have any questions.