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[Rhoneen]

Hello, ive tried to purchase for Premium with student discount, ive payed 3.49, ive payed, but now it says that i have already payed 3.49, but i still dont have a premium and i dont have my 3.49 :c

I also have send all information, that confirms that Im student, isic photo/student ID photo, screen of my University home page, and my account information on that University home page

[Daisy]

Hey @Rhoneen.

Welcome to the Community!

If there's any charges on your statement showing as ‘pending’ or 'processing', this means your bank has put a temporary authorization on the funds, but no money has actually been taken. Once your student I.D is verified, the charge will go trough. If we're unable to verify, the money will reappear on your statement. This can take up to 48 hours, depending on your bank.

Thanks! Have a nice day 🙂