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Subscription problems

Subscription problems

i used the one month premium trial, a day before my premium trial was up I saw an offer on Spotify for £0.99 for 3 month and I got that, but the next day it said I was going to be charged £9.99 as it said I was still on the free trial and continuing on with that subscription instead of the £0.99 I clearly signed up too. I cancelled the £9.99 subscription but does that mean I am no longer on the £0.99 3 month subscription 

 

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1 Reply

Hey @52b19o1-tb_7x,

 

You're not eligible for the 0.99 offer as you had already started a trial before it.

 

Let me know if you have any questions.

MaximSpotify Star
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