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I cannot subsribe to premium. It says that I don't have sufficient prepaid load but i checked by load balance and my balance is P131.5. I used Globe as my payment method.
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1 Reply

Hey @demesapat, welcome to the community!

 

Thank you for reaching out to us.

 

Right now, all purchases made using your service provider's balance or bill will be charged with additional 12% VAT. This means the final price for Spotify Premium service would be ₱144.48.

 

Make sure your balance is enough and try again.

 

Let us know how it goes.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

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