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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
70399 Views
19 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
134272 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
72754 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
256055 Views
156 replies
13 likes
I cannot subsribe to premium. It says that I don't have sufficient prepaid load but i checked by load balance and my balance is P131.5. I used Globe as my payment method.
I cannot subsribe to premium. It says that I don't have sufficient prepaid load but i checked by load balance and my balance is P131.5. I used Globe as my payment method.
Roadie
297 Views
1 replies
0 likes
I can't subscribe my account to premium because it says that "Oops, seems the credit on your prepaid card is insufficient. Please try again or use another payment method." even though I have more than enough credits in my account. How can I solve thi...
I can't subscribe my account to premium because it says that "Oops, seems the credit on your prepaid card is insufficient. Please try again or use another payment method." even though I have more tha...
Roadie
400 Views
1 replies
0 likes
Last night I paid £9.99 for 3 months of spotify and was able to use it, even after unsubscribing but this morning it has stopped working. Usually the subscription ends after the contract time, and in my case, the 22nd of September this year. But it s...
Last night I paid £9.99 for 3 months of spotify and was able to use it, even after unsubscribing but this morning it has stopped working. Usually the subscription ends after the contract time, and in...
Roadie
257 Views
1 replies
0 likes
Hi I was wondering where I could see the covered institutions for Spotify student discount. Im from the Philppines btw.
Hi I was wondering where I could see the covered institutions for Spotify student discount. Im from the Philppines btw.
Roadie
304 Views
1 replies
0 likes
I had a premium subscription and somehow it ended without notice...so suddenly my account showed "free" instead of "premium" and I subscribed again.Issue: All my already downloaded songs are not anymore available offline...unless I download them agai...
I had a premium subscription and somehow it ended without notice...so suddenly my account showed "free" instead of "premium" and I subscribed again. Issue: All my already downloaded songs are not ...
Roadie
206 Views
1 replies
0 likes
I wish to turn on spotify family for my account but cant seem to make it happen while it was paid through the psn. I see some post online explaining that i need to wait for my subscription to expire to turn spotify family on....but there has to be a ...
I wish to turn on spotify family for my account but cant seem to make it happen while it was paid through the psn. I see some post online explaining that i need to wait for my subscription to expire ...
Roadie
230 Views
1 replies
0 likes
HELLO, AS EVERY MONTH THE AUTOMATIC CHARGE WAS REFLECTED IN MY CREDIT CARD (I HAVE CONFIRMED). TODAY I TRIED TO USE MY ACCOUNT BUT IT IS "SPOTIFY FREE", ALL THE DOWNLOADED MUSIC DISAPPEARD AND I CANNOT CHOSE SONGS OR ANYTHING. PLEASE SUPPORT TO CLARI...
HELLO, AS EVERY MONTH THE AUTOMATIC CHARGE WAS REFLECTED IN MY CREDIT CARD (I HAVE CONFIRMED). TODAY I TRIED TO USE MY ACCOUNT BUT IT IS "SPOTIFY FREE", ALL THE DOWNLOADED MUSIC DISAPP...
Roadie
292 Views
3 replies
0 likes
Hi , I have been using Spotify Premium for a while now and I've decided to change to the Family Plan, but I have a problem with ending my subscription. It says I have unsubscribed through the Hotlink/Maxis website, but it still says that I am subscri...
Hi , I have been using Spotify Premium for a while now and I've decided to change to the Family Plan, but I have a problem with ending my subscription. It says I have unsubscribed thro...
Spotify Star
747 Views
1 replies
0 likes
hello, so i want to repurchase spotify premium with a visa gift card, but i'm recieving an error message saying that my card provider is "having a bad day" and i cannot purchase premium. i have purchased premium in the past with a visa gift card and ...
hello, so i want to repurchase spotify premium with a visa gift card, but i'm recieving an error message saying that my card provider is "having a bad day" and i cannot purchase premium. i have purch...
Spotify Star
2206 Views
1 replies
0 likes
Necesito un contacto para escribir a la gente de spotify ya que me estam facturando pero ya di de baja mi cuenta premium
Necesito un contacto para escribir a la gente de spotify ya que me estam facturando pero ya di de baja mi cuenta premium
Spotify Star
223 Views
1 replies
0 likes
So I paid 0.99 for the 3 moths today 25/06/17 and the account information tells me the suscription is going to end on 26/08/17 meaning only 2 moths. What can i do? Thanks
So I paid 0.99 for the 3 moths today 25/06/17 and the account information tells me the suscription is going to end on 26/08/17 meaning only 2 moths. What can i do? Thanks
Spotify Star
235 Views
1 replies
0 likes
Why can't I avail the premium via sms verification? I've been trying it for quite some time now. Is there something that I should do? Is there any maintenance or are you fixing any issue relevant to this payment method?Hoping for your response as soo...
Why can't I avail the premium via sms verification? I've been trying it for quite some time now. Is there something that I should do? Is there any maintenance or are you fixing any issue relevant to ...
Spotify Star
297 Views
1 replies
0 likes
I paid for the 3 months and it hasn't applied to my account. Never used this card for Spotify yet.
I paid for the 3 months and it hasn't applied to my account. Never used this card for Spotify yet.
Spotify Star
228 Views
1 replies
0 likes
I recently created a new account on spotify this one was free until 01/07/2017. I also want to register for the promotion that was made 0.99€ for 3months. I twice log into my paypal account from the spotify website to make the transaction but could'n...
I recently created a new account on spotify this one was free until 01/07/2017. I also want to register for the promotion that was made 0.99€ for 3months. I twice log into my paypal account from the ...
Spotify Star
263 Views
1 replies
0 likes
Hello spotify, I did my payment earlier at cebuana lhuiller. Because I badly wanted to get my premium acc, especially now that the 129.00 for 3monthspromo is still ongoing. Everything seems fine, the code that was given to me by dragonpay, my interne...
Hello spotify, I did my payment earlier at cebuana lhuiller. Because I badly wanted to get my premium acc, especially now that the 129.00 for 3months promo is still ongoing. Everything seems fine, t...
Spotify Star
231 Views
1 replies
0 likes
Hola! He pagado por paypal los 0.99 para obtener 3 meses, y lo he intentado varias veces, se me ha cobrado las veces que lo he intentado y no recibo el premium. Paypal ha pasado el cargo a mi banco, y se me ha cobrado pero mi cuenta no se vuelve a pr...
Hola! He pagado por paypal los 0.99 para obtener 3 meses, y lo he intentado varias veces, se me ha cobrado las veces que lo he intentado y no recibo el premium. Paypal ha pasado el cargo a mi banco, ...
Spotify Star
351 Views
1 replies
0 likes
Me acaban de cobrar 9.99€ por la suscripción premium cuando la oferta eran 3 meses a 0.99€. ¿Que puedo hacer?
Me acaban de cobrar 9.99€ por la suscripción premium cuando la oferta eran 3 meses a 0.99€. ¿Que puedo hacer?
Spotify Star
270 Views
1 replies
0 likes
when i tried to made the payment a red box appeared wich says that my payment method cant be accepted so i tried with another credit card and another one and the same error is appearing
when i tried to made the payment a red box appeared wich says that my payment method cant be accepted so i tried with another credit card and another one and the same error is appearing
Spotify Star
215 Views
1 replies
0 likes
HiWhy can´t i buy the 3 months premium for 9 dkk anymore?Was it the last day yesterday?
Hi Why can´t i buy the 3 months premium for 9 dkk anymore? Was it the last day yesterday?
Spotify Star
218 Views
1 replies
0 likes
Hola, mira tengo una tarjeta de regalo de 10 euros y cuando voy a canjearla me dice que este codigo no es valido en mi pais. Que puedo hacer para que no pierda el dinero y podr tener spotify premium?
Hola, mira tengo una tarjeta de regalo de 10 euros y cuando voy a canjearla me dice que este codigo no es valido en mi pais. Que puedo hacer para que no pierda el dinero y podr tener spotify premium?...
Spotify Star
248 Views
1 replies
0 likes
