Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 174384 Views
- 114 replies
- 12 likes
- 174384 Views
- 114 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 19389 Views
- 27 replies
- 4 likes
- 19389 Views
- 27 replies
- 4 likes
Renovacion de plan
El plan que yo tengo es el de 3 meses y tengo que renovarlo y me dice que no puedo renovar con ese plan bueno si no puedo con ese plan tengo que poder con el de un mes pero tampoco me sale la opción de renovar por un mes y me quedan 3 dias para que s...
- El plan que yo tengo es el de 3 meses y tengo que renovarlo y me dice que no puedo renovar con ese plan bueno si no puedo con ese plan tengo que poder con el de un mes pero tampoco me sale la opción ...
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- 273 Views
- 0 replies
- 0 likes
- 273 Views
- 0 replies
- 0 likes
i used spotify family but it's not working.. PLEASE HELP ME..
so my friends and I used spotify family together, she paid for us using probably her debit card. today, i checked that my account is free and when i asked her, she said that her account is still premium.. we have been using this feature for months no...
- so my friends and I used spotify family together, she paid for us using probably her debit card. today, i checked that my account is free and when i asked her, she said that her account is still prem...
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- 126 Views
- 0 replies
- 0 likes
- 126 Views
- 0 replies
- 0 likes
Can't subscribe to a seccond account using one PayPal account
Hi, I just have subscribed to Spotify Premium with my personal account using my PayPal. Now my sisters wants to upgrade aswell with the 0.99cents discount (3months). But when I try to buy it for my sisters using my PayPal it just crashed and does not...
- Hi, I just have subscribed to Spotify Premium with my personal account using my PayPal. Now my sisters wants to upgrade aswell with the 0.99cents discount (3months). But when I try to buy it for...
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- Spotify Star
- 172 Views
- 1 replies
- 0 likes
- 172 Views
- 1 replies
- 0 likes
I cant download
I already subscribe to the premium and and i already pay it awhile ago and yet i cant download a music. Every time i click the download icon. A message will appear to get premium
- I already subscribe to the premium and and i already pay it awhile ago and yet i cant download a music. Every time i click the download icon. A message will appear to get premium
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- 138 Views
- 0 replies
- 0 likes
- 138 Views
- 0 replies
- 0 likes
Family Member not able to access
Hi, My brother was previously on my Premium Family membership. Now he's been logged out of the membership access. It stated that he is not living in the same address I am. He's living with me. Why is this happening? I tried sending an invite again, b...
- Hi, My brother was previously on my Premium Family membership. Now he's been logged out of the membership access. It stated that he is not living in the same address I am. ...
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- 132 Views
- 0 replies
- 0 likes
- 132 Views
- 0 replies
- 0 likes
Superuser Contribution Where did my playlists go?
I feel like every time there is an update everything gets scrambled and repositoned.. I used to just hit "web player" and I coul access my library etc.. Now its sending me through genre channels and playing 30 second song clips. This isnt the first t...
- I feel like every time there is an update everything gets scrambled and repositoned.. I used to just hit "web player" and I coul access my library etc.. Now its sending me through genre channels and ...
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- Roadie
- 193 Views
- 1 replies
- 0 likes
- 193 Views
- 1 replies
- 0 likes
Superuser Contribution Problems whit the payment
I have selected the subscription for three months to 0,99 € but I has been debited me the amount of 9,99 €
- I have selected the subscription for three months to 0,99 € but I has been debited me the amount of 9,99 €
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- Casual Listener
- 220 Views
- 4 replies
- 0 likes
- 220 Views
- 4 replies
- 0 likes
Offerta 99 centesimi pagata 9,99€
Salve, navigando sul sito ho notato che vi era un'offerta che mi permetteva di avere spotify per 3 mesi a soli 99 centesimi allora ho deciso di attivarla. Quando sono andato ad attivarla però ho visto che il mio conto è stato scalato di 9,99€. Adesso...
- Salve, navigando sul sito ho notato che vi era un'offerta che mi permetteva di avere spotify per 3 mesi a soli 99 centesimi allora ho deciso di attivarla. Quando sono andato ad attivarla però ho vist...
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- Casual Listener
- 564 Views
- 1 replies
- 2 likes
- 564 Views
- 1 replies
- 2 likes
Family account
I have premium account on both my phone and my wife's so only able to listen on one devise so I have upgraded to family and invited my partner she as excepted the invite but then gets a message that she is already a family member on the account so no...
- I have premium account on both my phone and my wife's so only able to listen on one devise so I have upgraded to family and invited my partner she as excepted the invite but then gets a message that ...
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- 125 Views
- 0 replies
- 0 likes
- 125 Views
- 0 replies
- 0 likes
subscription in a different Country
Hello! I want to subscribe to the 0,99 per month offer, my problem is: I work in Portugal, so the account is based in Portugal, but the only MOP I can use is an Italian card, and the system does not allow me to use it unless I change the account to I...
- Hello! I want to subscribe to the 0,99 per month offer, my problem is: I work in Portugal, so the account is based in Portugal, but the only MOP I can use is an Italian card, and the system does not ...
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- 122 Views
- 0 replies
- 0 likes
- 122 Views
- 0 replies
- 0 likes
3 months for $0.99 and got charged $9.99
I clicked on the ad to pay for it and it says im being charged 9.99 a month now. Im a first time user and im really irritated theres no number to call and i dont have a twitter. I shouldnt have to create a **bleep**ing twitter to get tech support.
- I clicked on the ad to pay for it and it says im being charged 9.99 a month now. Im a first time user and im really irritated theres no number to call and i dont have a twitter. I shouldnt have to cr...
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- Roadie
- 246 Views
- 3 replies
- 0 likes
- 246 Views
- 3 replies
- 0 likes
99p on app but 9.99 on website?
On the app it says 3 months for £0.99 and on the website it says £9.99 and it won't let me buy the £0.99 3 month subscription. Please help as I would like to buy it before the offer runs out. Thanks
- On the app it says 3 months for £0.99 and on the website it says £9.99 and it won't let me buy the £0.99 3 month subscription. Please help as I would like to buy it before the offer runs out. Thanks
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- Spotify Star
- 227 Views
- 1 replies
- 0 likes
- 227 Views
- 1 replies
- 0 likes
PREMIUM
my spotify prmium ran out and i bought a three month subscription with a prepaid card and it work untill today on my phone and i tryed to play some music and it says i need to buy one
- my spotify prmium ran out and i bought a three month subscription with a prepaid card and it work untill today on my phone and i tryed to play some music and it says i need to buy one
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- Community Legend
- 162 Views
- 1 replies
- 0 likes
- 162 Views
- 1 replies
- 0 likes
Charged for premium for students but my identity wasn't confirmed
Spotify charged me for Premium for students but my identity wasn't confirmed so i couldn't get premium, how can i get my money back?
- Spotify charged me for Premium for students but my identity wasn't confirmed so i couldn't get premium, how can i get my money back?
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- Community Legend
- 129 Views
- 1 replies
- 0 likes
- 129 Views
- 1 replies
- 0 likes
Price
I had noticed I could get Spotify premium for $0.99 for 3 months I then purchased it on 6/9/17 but now that I look at my transaction history on my card Spotify had taken out $10.73. Anyone have this problem!! I need help!!
- I had noticed I could get Spotify premium for $0.99 for 3 months I then purchased it on 6/9/17 but now that I look at my transaction history on my card Spotify had taken out $10.73. Anyone have this ...
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- Community Legend
- 376 Views
- 6 replies
- 0 likes
- 376 Views
- 6 replies
- 0 likes
Double charged
I tried to buy student discount for 6.99 4 days ago. i didnt send a document for my application though so i cancelled but still they charged me and didnt send a recieve e mail. And i tried again today sent my documents they charged me again and got n...
- I tried to buy student discount for 6.99 4 days ago. i didnt send a document for my application though so i cancelled but still they charged me and didnt send a recieve e mail. And i tried again toda...
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- Community Legend
- 421 Views
- 4 replies
- 0 likes
- 421 Views
- 4 replies
- 0 likes
PLS HELP ME ASAP
Pls help me regarding my avail to Spotify Premium of their 3 months promo. I have this problem since yesterday and until there is still no solution yet. I went to their website the spotify.com/premium and have access for a Premium and Pay through loa...
- Pls help me regarding my avail to Spotify Premium of their 3 months promo. I have this problem since yesterday and until there is still no solution yet. I went to their website the spotify.com/premiu...
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- 159 Views
- 0 replies
- 0 likes
- 159 Views
- 0 replies
- 0 likes
WHAT WILL HAPPEN TO MY EXCESS PAYMENT?
Hi. I would like to consult this issue with SPOTIFY. Yesterday, I availed the student discount promo to minimize the cost. But I wasn't expecting the opposite to happen. Spotify charged my bank account 6 times but based on my subscription and receipt...
- Hi. I would like to consult this issue with SPOTIFY. Yesterday, I availed the student discount promo to minimize the cost. But I wasn't expecting the opposite to happen. Spotify charged my bank accou...
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- Casual Listener
- 199 Views
- 2 replies
- 0 likes
- 199 Views
- 2 replies
- 0 likes
signed up for 0.99 CAD/month trial, but charged regular
I've signed up for 0.99/CAD trial, but was charged regular subscription fee of 9.99. Is there a way to fix this?
- I've signed up for 0.99/CAD trial, but was charged regular subscription fee of 9.99. Is there a way to fix this?
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- Not applicable
- 374 Views
- 7 replies
- 0 likes
- 374 Views
- 7 replies
- 0 likes
Superuser Contribution Spotify Premium
Hello!I have a problem buying subscription.I wanted to buy Spotify Premium for 0,99zł.Yes,I lived in Poland and i tried to pay dotpay.The minimal price is 29,99 and what am i doing wrong? Please help.This promotion continues for 4 days.I did not show...
- Hello! I have a problem buying subscription.I wanted to buy Spotify Premium for 0,99zł. Yes,I lived in Poland and i tried to pay dotpay.The minimal price is 29,99 and what am i doing wrong? Please ...
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- Roadie
- 179 Views
- 1 replies
- 0 likes
- 179 Views
- 1 replies
- 0 likes