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Forum Posts

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 8090 Views
  • 23 replies
  • 2 likes
  • 8090 Views
  • 23 replies
  • 2 likes

Spotify in saudi

If i have a saudi payment (visa) can i buy premium on spotify using it?

  • Newbie
  • If i have a saudi payment (visa) can i buy premium on spotify using it?
  • Jiana
  • Community Legend
  • 217 Views
  • 1 replies
  • 0 likes
  • 217 Views
  • 1 replies
  • 0 likes

Cancelamento

Se eu quiser fazer o cancelamento do pacote, antes do termino, tem alguma multa de rescisão contratual?

  • Newbie
  • Se eu quiser fazer o cancelamento do pacote, antes do termino, tem alguma multa de rescisão contratual?
  • Bittencourt
  • Spotify Star
  • 440 Views
  • 4 replies
  • 0 likes
  • 440 Views
  • 4 replies
  • 0 likes

No puedo realizar mi pago

Tengo una semana sin poder realizar mi pago a mi cuenta premium con descuento para estudiante, al ingresar 4 tarjetas ya me marca lo mismo, que mi proveedor esta teniendo un mal dia y que lo intente depues, ya revise con mis vbancos y todo esta en or...

  • Newbie
  • Tengo una semana sin poder realizar mi pago a mi cuenta premium con descuento para estudiante, al ingresar 4 tarjetas ya me marca lo mismo, que mi proveedor esta teniendo un mal dia y que lo intente ...
  • luisfernando_cg
  • Newbie
  • 153 Views
  • 1 replies
  • 0 likes
  • 153 Views
  • 1 replies
  • 0 likes

Premium plan

I currently have a free Spotify account and my brother is trying to add me to his paid subscription plan. Do I need to delete my current account so I can be added.

  • Visitor
  • I currently have a free Spotify account and my brother is trying to add me to his paid subscription plan. Do I need to delete my current account so I can be added.
  • Maxim
  • Spotify Star
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes

Solved!! I cannot use trial for 3 months for 0.99 TRY

Hello, I'm from Turkey and I want to benefit from the campaign. I paid 0.99 TRY 4 times and got refunded immediately. I did not benefit from any campaign from this account, but used the same debit card last year on the same campaign. The instructions...

  • Newbie
  • Hello, I'm from Turkey and I want to benefit from the campaign. I paid 0.99 TRY 4 times and got refunded immediately. I did not benefit from any campaign from this account, but used the same debit ca...
  • Maxim
  • Spotify Star
  • 296 Views
  • 1 replies
  • 0 likes
  • 296 Views
  • 1 replies
  • 0 likes

Premium Offer

With this new offer of .99 for 3 months is it .99cents every month for 3 months or .99cents for the whole 3 months and then the normal price after that?

  • Newbie
  • With this new offer of .99 for 3 months is it .99cents every month for 3 months or .99cents for the whole 3 months and then the normal price after that?
  • Maxim
  • Spotify Star
  • 158 Views
  • 1 replies
  • 0 likes
  • 158 Views
  • 1 replies
  • 0 likes

Switching subscriptions

If my sister adds me to her family subscription will my individual be cancelled or do I have to cancel it??

  • Newbie
  • If my sister adds me to her family subscription will my individual be cancelled or do I have to cancel it??
  • Maxim
  • Spotify Star
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

sportify family

Tem como mudar um admisnistrador de uma conta?

  • Newbie
  • Tem como mudar um admisnistrador de uma conta?
  • Bittencourt
  • Spotify Star
  • 200 Views
  • 1 replies
  • 0 likes
  • 200 Views
  • 1 replies
  • 0 likes

Premium Not working on iPhone

I have the premium account that I sue on my Sonos with no issue. When I use the app on my phone it still has the shuffle only option and says I don't have the premium feature even though I'm logged in my account. Extremely frustrated and Hopi g it's ...

  • Newbie
  • I have the premium account that I sue on my Sonos with no issue. When I use the app on my phone it still has the shuffle only option and says I don't have the premium feature even though I'm logged i...
  • Maxim
  • Spotify Star
  • 153 Views
  • 1 replies
  • 0 likes
  • 153 Views
  • 1 replies
  • 0 likes

Extend offline mode

Hi, I am currently working offshore with a 6 week on/of rotation. The weeks I am onboard the ship I work at I have to use spotify offline since it's blocked from our network... That means that I pay for 6 weeks, but only got to use spotify for 4.It's...

  • Casual Listener
  • Hi, I am currently working offshore with a 6 week on/of rotation. The weeks I am onboard the ship I work at I have to use spotify offline since it's blocked from our network... That means that I pay ...
  • Hubo
  • Community Legend
  • 514 Views
  • 3 replies
  • 0 likes
  • 514 Views
  • 3 replies
  • 0 likes

I cant buy premium (premium alamiyorum)

Arkadaslar 3 haftadir bir turlu premium alamiyorum sirf bu yuzden dolayi deezer kullaniyorum.ininal kart kullaniyorum.16.70 kurus bakiyem var.basta sadece normal sorun sandim ininal musteri hizmetlerini aradim fazla ilgilenmediler 1 oldu 2 hafta oldu...

  • Newbie
  • Arkadaslar 3 haftadir bir turlu premium alamiyorum sirf bu yuzden dolayi deezer kullaniyorum.ininal kart kullaniyorum.16.70 kurus bakiyem var.basta sadece normal sorun sandim ininal musteri hizmetler...
  • 138 Views
  • 0 replies
  • 0 likes
  • 138 Views
  • 0 replies
  • 0 likes

Current Premium account holder and Rogers free 6 month promotion

I've been a Premium user for almost a year. I moved my cell phone package to a Share Everything with Rogers and I get 6 month free Spotify Premium.Rogers won't let me link my Spotify account because the 6 months free is for "new" Spotify Premium acco...

  • Newbie
  • I've been a Premium user for almost a year. I moved my cell phone package to a Share Everything with Rogers and I get 6 month free Spotify Premium. Rogers won't let me link my Spotify account beca...
  • 190 Views
  • 0 replies
  • 0 likes
  • 190 Views
  • 0 replies
  • 0 likes

Paid premium still dont get premium

I received an email with a 9$ offer for 3 months, i paid it, they sent the confirmation bill, but when i logged in, im not premium. The account says Free. I need help!

  • Newbie
  • I received an email with a 9$ offer for 3 months, i paid it, they sent the confirmation bill, but when i logged in, im not premium. The account says Free. I need help!
  • labelscollected
  • Community Legend
  • 139 Views
  • 1 replies
  • 0 likes
  • 139 Views
  • 1 replies
  • 0 likes

Spotify is too difficult and very messy from my point of wiew. Tried too get premium 3 month

It did not work!!!! Klick on a link on my e-mail did not work Getting help too solve my probllem DID NOT WORK!!!!!!!! PAY 9 kr FOR 3 MONTH DID NOT WORK????!!!! WHAT THE F..K SHOULD J DO!!!!!!

  • Newbie
  • It did not work!!!! Klick on a link on my e-mail did not work Getting help too solve my probllem DID NOT WORK!!!!!!!! PAY 9 kr FOR 3  MONTH DID NOT WORK????!!!! WHAT THE F..K SHOULD J DO!!!!!!
  • 926 Views
  • 0 replies
  • 0 likes
  • 926 Views
  • 0 replies
  • 0 likes

PREMIUM

IF I CANCEL MY PREMIUM SUBSCRIPTION AND THEN IN A FEW MONTHS DECIDE TO GO PREMIUM AGAIN WILL I STILL HAVE MY PLAYLISTS?

  • Newbie
  • IF I CANCEL MY PREMIUM SUBSCRIPTION AND THEN IN A FEW MONTHS DECIDE TO GO PREMIUM AGAIN WILL I STILL HAVE MY PLAYLISTS?
  • jamilsonjunior
  • Music Fan
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

I payed a deal that was 3 months for 9kr, but you charged me with 90kr more.

I payed a deal what were supposed to cost me 9kr for 3 months but you drew 99kr instead, 90kr more than the deal said. I feel scammed somehow. Don't know what is going on, but you can't just draw more than you say the deal is going to cost us.

  • Newbie
  • I payed a deal what were supposed to cost me 9kr for 3 months but you drew 99kr instead, 90kr more than the deal said. I feel scammed somehow.   Don't know what is going on, but you can't just...
  • cadmielp
  • Roadie
  • 227 Views
  • 1 replies
  • 0 likes
  • 227 Views
  • 1 replies
  • 0 likes

Premium trial

I bought the 3 month premium trial. It has been a week and it is saying that it has run out

  • Newbie
  • I bought the 3 month premium trial. It has been a week and it is saying that it has run out
  • Maxim
  • Spotify Star
  • 162 Views
  • 1 replies
  • 0 likes
  • 162 Views
  • 1 replies
  • 0 likes

Promoção R4 1,99 não aplicada

Fiz a opção da promoção 3 primeiros meses por R$ 1,99 e fiz o pagamento por boleto de 3 meses atecipados de R$ 16,90, mas até agora no meu perfil só está constando assinatura por 3 meses. E os 3 meses por 1,99, como fica???? Se não corrigirem vou usa...

  • Casual Listener
  • Fiz a opção da promoção 3 primeiros meses por R$ 1,99 e fiz o pagamento por boleto de 3 meses atecipados de R$ 16,90, mas até agora no meu perfil só está constando assinatura por 3 meses. E os 3...
  • Bittencourt
  • Spotify Star
  • 479 Views
  • 5 replies
  • 0 likes
  • 479 Views
  • 5 replies
  • 0 likes

Superuser Contribution Credit card isn't work with spotify

My credit card, or my bank not allow to desposit to Spotify. What can I do about it?

  • Casual Listener
  • My credit card, or my bank not allow to desposit to Spotify. What can I do about it?
  • BigRedMonster
  • Casual Listener
  • 187 Views
  • 2 replies
  • 0 likes
  • 187 Views
  • 2 replies
  • 0 likes