Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Not applicable
- 41925 Views
- 19 replies
- 1 likes
- 41925 Views
- 19 replies
- 1 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 5308 Views
- 23 replies
- 2 likes
- 5308 Views
- 23 replies
- 2 likes
Hey i paid for 1 year in August, and they are trying to charge me again now in May!
As i said , i paid a full year in august 2016 and i receive a couple of emails from spoify about my new payment! Is a fantastic app, but it make me sick , there is no email contact thats sucks ! Where i can send this people a screen pic of my payment...
- As i said , i paid a full year in august 2016 and i receive a couple of emails from spoify about my new payment! Is a fantastic app, but it make me sick , there is no email contact thats sucks ! Wher...
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- Roadie
- 323 Views
- 1 replies
- 0 likes
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Double payments
- 323 Views
- 1 replies
- 0 likes
spotify family
hola soy de ecuador no puedo agregar a miembros de mi familia en mi cuenta de spotify premiun familiar porfavor alguien que me ayude, me sale un mensaje diciendo que la direccion de la casa no es la misma. que podria hacer?
- hola soy de ecuador no puedo agregar a miembros de mi familia en mi cuenta de spotify premiun familiar porfavor alguien que me ayude, me sale un mensaje diciendo que la direccion de la casa no es la ...
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- Newbie
- 189 Views
- 1 replies
- 0 likes
- 189 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify Universitarios
Hola, hice el pago y me llegó el correo de confirmación.Al darle click para continuar la compra me dice que la página no existe.¿Qué puedo hacer?Gracias.
- Hola, hice el pago y me llegó el correo de confirmación. Al darle click para continuar la compra me dice que la página no existe. ¿Qué puedo hacer? Gracias.
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- Roadie
- 174 Views
- 1 replies
- 0 likes
- 174 Views
- 1 replies
- 0 likes
Gift card
Inseri um gift card, foi aceite mas mesmo assim continuo com conta free, se for as definições de conta no site mostra que o meu premium acaba dia 1/6/17.
- Inseri um gift card, foi aceite mas mesmo assim continuo com conta free, se for as definições de conta no site mostra que o meu premium acaba dia 1/6/17.
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- Casual Listener
- 175 Views
- 1 replies
- 0 likes
- 175 Views
- 1 replies
- 0 likes
Student Premium
Hello there. I tried to get spotify students twice yesterday but later cancelled due to some problems. But the card has been withdrawn two times. What should I do?
- Hello there. I tried to get spotify students twice yesterday but later cancelled due to some problems. But the card has been withdrawn two times. What should I do?
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- Spotify Star
- 169 Views
- 1 replies
- 0 likes
- 169 Views
- 1 replies
- 0 likes
Being charged 9.99EUR but still not getting the Premium mode
Hi everybody, It is the second month in a row I get charged on my card 9.99EUR and I cant upgrade my account. I am basically paying to stay on the Free music mode. When I try to upgrade to the Premium they ask me again the data of the card to pay aga...
- Hi everybody, It is the second month in a row I get charged on my card 9.99EUR and I cant upgrade my account. I am basically paying to stay on the Free music mode. When I try to upgrade to t...
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- Community Legend
- 176 Views
- 1 replies
- 0 likes
- 176 Views
- 1 replies
- 0 likes
Solved!! How can I complain directly to spotify staff about bad premium service?
I´ve been paying my Premium account for 3 months now and I still have to download ALL my music (almost getting to 3000) in order to listen offline... I don´t have wi-fi all the time, and it´s ridiculous that every 2 or so days I have to make this, wh...
- I´ve been paying my Premium account for 3 months now and I still have to download ALL my music (almost getting to 3000) in order to listen offline... I don´t have wi-fi all the time, and it´s ridicul...
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- Casual Listener
- 519 Views
- 2 replies
- 0 likes
- 519 Views
- 2 replies
- 0 likes
Pagamento não efetuado
Fiz o pagamento no cartão de crédito, A compra do pacote Premium foi aprovada e agora estão notificando que não houve pagamento.Eu recebi uma msg da operadora do cartão informando q foi pago o valor de 10 dólaresO que devo fazer?
- Fiz o pagamento no cartão de crédito, A compra do pacote Premium foi aprovada e agora estão notificando que não houve pagamento. Eu recebi uma msg da operadora do cartão informando q foi pago o valo...
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- Spotify Star
- 168 Views
- 1 replies
- 0 likes
- 168 Views
- 1 replies
- 0 likes
Spotify premium KPN
Mijn moeder heeft een paar maanden terug KPN met spotify premium en heeft een account daarvoor gemaakt maar is het mogelijk als ik dan premium op mijn account kan krijgen?
- Mijn moeder heeft een paar maanden terug KPN met spotify premium en heeft een account daarvoor gemaakt maar is het mogelijk als ik dan premium op mijn account kan krijgen?
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- Community Legend
- 219 Views
- 1 replies
- 0 likes
- 219 Views
- 1 replies
- 0 likes
still asking to upgrade to premium
Hey, I've just got a new handset from Vodafone and when I've logged into Spotify they are asking for me to upgrade to premium even though I had it on another device! I rang Vodafone and they said to contact Spotify to deactivate my other phone! How d...
- Hey, I've just got a new handset from Vodafone and when I've logged into Spotify they are asking for me to upgrade to premium even though I had it on another device! I rang Vodafone and they said to ...
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- Spotify Star
- 221 Views
- 1 replies
- 0 likes
- 221 Views
- 1 replies
- 0 likes
You have to download the songs again
Whenever my subscription expires, my songs always got undownloaded so i have to download all of them after I renew my subscription. Why is it like that? I mean it can be just unplayable whenever my subscription expires and I can play it again with al...
- Whenever my subscription expires, my songs always got undownloaded so i have to download all of them after I renew my subscription. Why is it like that? I mean it can be just unplayable whenever my s...
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- Spotify Star
- 136 Views
- 1 replies
- 0 likes
- 136 Views
- 1 replies
- 0 likes
Only use Spotify abroad for 14 days
I am using Spotify in India and will be here for 2 months. I am getting an error when I log in that I can only use Spotify abroad for 14 days. If I buy Spotify premium will I then be able to get spotify again? I don't want to sign up for premium and ...
- I am using Spotify in India and will be here for 2 months. I am getting an error when I log in that I can only use Spotify abroad for 14 days. If I buy Spotify premium will I then be able...
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- Spotify Star
- 141 Views
- 1 replies
- 0 likes
- 141 Views
- 1 replies
- 0 likes
If u switch to spotify student do u have to pay $5 that day or when it was originally due
Help
- Help
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- Spotify Star
- 139 Views
- 1 replies
- 0 likes
- 139 Views
- 1 replies
- 0 likes
Refund
I paid for the student and premium account. How can I cancel one and get my money back!?
- I paid for the student and premium account. How can I cancel one and get my money back!?
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- Newbie
- 168 Views
- 2 replies
- 0 likes
- 168 Views
- 2 replies
- 0 likes
Discount for High school students
I verified that I am a student through UniDays and money was taken out of my bank account for student discount payment but I still do not have premium and am currently on free trial. I tried to get the discount again but wont let me through unidays i...
- I verified that I am a student through UniDays and money was taken out of my bank account for student discount payment but I still do not have premium and am currently on free trial. I tried to get t...
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- Community Legend
- 119 Views
- 1 replies
- 0 likes
- 119 Views
- 1 replies
- 0 likes
I can't get premium even have pay
A few days ago I had pay the premium account on one of payment method to pay premium account in Indonesia. But, I cant using my premium features like can't skip song and others. Is it real? Please check my account subscription to see my account. Than...
- A few days ago I had pay the premium account on one of payment method to pay premium account in Indonesia. But, I cant using my premium features like can't skip song and others. Is it real? Please ch...
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- Roadie
- 146 Views
- 1 replies
- 0 likes
- 146 Views
- 1 replies
- 0 likes
Family subscription and Headspace
I currently have the 3 month trial for Headspace and Premium, after the trials I will be charged 150DKK. I want to buy the Family Premium to share with my family, which costs 150DKK as well, but I'm assuming that's including my Premium account, so I'...
- I currently have the 3 month trial for Headspace and Premium, after the trials I will be charged 150DKK. I want to buy the Family Premium to share with my family, which costs 150DKK as well, but I'm ...
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- Spotify Star
- 2183 Views
- 1 replies
- 0 likes
- 2183 Views
- 1 replies
- 0 likes
Me han cobrado a través de una oferta de un mes gratis
Me han cobrado 9,99 euros subscribiéndome a Premium a través de un anuncio en Instagram de un mes gratis. Por favor ayuda!
- Me han cobrado 9,99 euros subscribiéndome a Premium a través de un anuncio en Instagram de un mes gratis. Por favor ayuda!
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- Spotify Star
- 182 Views
- 1 replies
- 0 likes
- 182 Views
- 1 replies
- 0 likes
I have paid three times
Hello, I subscriped spotify for students 2 weeks ago, but I have charged 3 times instead of 1, I wrote here immediately after it happened and someone contacted me and said "your bank will see we didn't get that money and it will return you in a few d...
- Hello, I subscriped spotify for students 2 weeks ago, but I have charged 3 times instead of 1, I wrote here immediately after it happened and someone contacted me and said "your bank will see we didn...
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- Spotify Star
- 171 Views
- 1 replies
- 0 likes
- 171 Views
- 1 replies
- 0 likes
Bought the wrong subscription
I just bought the subscription that cost 99crowns But then realised it was the wrong subscription. I then changed to the family subscription. Did i pay twice or?
- I just bought the subscription that cost 99crowns But then realised it was the wrong subscription. I then changed to the family subscription. Did i pay twice or?
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- Spotify Star
- 158 Views
- 1 replies
- 0 likes
- 158 Views
- 1 replies
- 0 likes