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Subscription

Subscription

Plan

Premium

Country

USA

Device

iPhone 7

Operating System

iOS 12.4.1

 

My Question or Issue

My Spotify account was registered from the US and I wanted to switch it to Premium while being in the US but when I enter my Visa card number which I got from Pakistan, it keeps displaying the message "Your payment method and country don't match." I have my account registered inthe US and I am also currently living in the US but somehow I keep getting this message. Visa cards are supposed to work in whatever country I may be and it isn't working here. Please help resolve this issue.

 

Reply
1 Reply

Hi @hureensh,

 

Unfortunantly the country and the credit card county have to match.

 

Maybe you can use another payment method like PayPal.

 

Regards,

René

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