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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
67359 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132628 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
68134 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
251073 Views
154 replies
13 likes
PlanPremiumCountryUSADeviceGalaxy Note 10+Operating SystemAndroid My Question or IssueI have been a Premium member for a couple of years and recently purchased a new phone. One of the promo's for purchasing the phone was 6 months of free Spotify Prem...
Plan Premium Country USA Device Galaxy Note 10+ Operating System Android My Question or Issue I have been a Premium member for a couple of years and recently purchased a new phone.&n...
Not applicable
1474 Views
1 replies
0 likes
Today, I paid 3 months of premium for 9.99, my subscription says it expires in a month and then I pay 9.99 for each month. Why? I have paid for three months ... Can someone solve the problem? I feel cheated, I read the terms of use and it says that i...
Today, I paid 3 months of premium for 9.99, my subscription says it expires in a month and then I pay 9.99 for each month. Why? I have paid for three months ... Can someone solve the problem? I feel ...
Casual Listener
543 Views
2 replies
2 likes
PlanFree/Premium trialCountyThe NetherlandsOperating SystemAndroid My Question or IssueI decided to try out the 3 month trial and i received an email i got the 3 month trial, but in my subscription status it says i have Spotify free, i also cant down...
Plan Free/Premium trial County The Netherlands Operating System Android My Question or Issue I decided to try out the 3 month trial and i received an email i got the 3 month tr...
Regular
1073 Views
10 replies
1 likes
Plan PremiumTurkey Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi, I had a problem with my credit card and i couldn'y pay montly fee. I have paid now but renewe...
Plan Premium Turkey Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
Roadie
428 Views
2 replies
0 likes
Inicie mi mes de prueba, recibi en mi correo un recibo por $0, pero tengo el cargo por $99 en mi cuenta
Inicie mi mes de prueba, recibi en mi correo un recibo por $0, pero tengo el cargo por $99 en mi cuenta
Community Legend
328 Views
1 replies
0 likes
PlanWilling to change to premium and most likely willCountryUnited StatesDeviceiPhone 7Operating SystemiOS 10 My Question or IssueI live in the state of Oregon which does not have sales tax and therefore no additional taxes to pay when I switch to Sp...
Plan Willing to change to premium and most likely will Country United States Device iPhone 7 Operating System iOS 10 My Question or Issue I live in the state of Oregon which does not...
Community Legend
1385 Views
1 replies
0 likes
Didnt approve a premium accountI have started being charged monthly (twice) and when I look on my phone at the ‘account’ section it says FREE and therefore I can’t get any premium services or download anything i have checked my email and I cannot see...
Didnt approve a premium account I have started being charged monthly (twice) and when I look on my phone at the ‘account’ section it says FREE and therefore I can’t get any premium services or downl...
Spotify Star
477 Views
1 replies
0 likes
PlanPremiumCountry BrazilDeviceMacbook Pro, PCOperating SystemLinux, Mac OS and Linux My Question or Issue Olá! Pago meu spotify usando o cartão nubank. Infelizmente esse mês, não foi cobrado o valor automaticamente. Li no site que era necessário esp...
Plan Premium Country Brazil Device Macbook Pro, PC Operating System Linux, Mac OS and Linux My Question or Issue Olá! Pago meu spotify usando o cartão nubank. Inf...
Community Legend
1002 Views
5 replies
0 likes
Hi,I have a free account and I would like to get a Premium one but I dont want to give my bank details. Would it be possible to pay using gift cards? If that is possible, how does it work? Would I be able to get the 3 months free trial as well? Thank...
Hi, I have a free account and I would like to get a Premium one but I dont want to give my bank details. Would it be possible to pay using gift cards? If that is possible, how does it work? Would I ...
Gig Goer
491 Views
1 replies
0 likes
Uma familiar, que fazia parte do meu plano, mora comigo, teve sua conta desvinculada do meu plano familiar. Ao enviar novamente o convite, ela não consegue entrar... a mensagem não explica o porquê, só diz que ela não pode fazer parte...! Já reenviei...
Uma familiar, que fazia parte do meu plano, mora comigo, teve sua conta desvinculada do meu plano familiar. Ao enviar novamente o convite, ela não consegue entrar... a mensagem não explica o po...
Community Legend
455 Views
1 replies
0 likes
PlanPremiumCountryUSADevices/Operating Systems/Browsers (tried all of these)PC - Windows 10 in chrome regular, incognito, and in edgeMAC OS - Mojave latest in chrome regular, incognito, and in safari I tried every combination of the above and below t...
Plan Premium Country USA Devices/Operating Systems/Browsers (tried all of these) PC - Windows 10 in chrome regular, incognito, and in edge MAC OS - Mojave latest in chrome regular, incognito, a...
Community Legend
1988 Views
1 replies
0 likes
So here is my issue with this whole Google Home Mini offer for premium users, tl;dr; Have spent hours of my life talking to both Google and Spotify support and neither company will take ownership of me not receiving the offer or provide a solution. W...
So here is my issue with this whole Google Home Mini offer for premium users, tl;dr; Have spent hours of my life talking to both Google and Spotify support and neither company will take owne...
Community Legend
786 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceGoogle PixelOperating SystemAndroid My Question or IssueI have been told and research tells me that spotify transcodes the 320k vorbis output into 256k AAC for the Chomecast, in my case, Chromecast Audio. This is unacceptab...
Plan Premium Country USA Device Google Pixel Operating System Android My Question or Issue I have been told and research tells me that spotify transcodes the 320k vorbis output into ...
Community Legend
698 Views
1 replies
1 likes
Hi all, I have a premium Spotify account (only one user), and it is being frequently hacked by the same user since a couple of months. Which is extremely annoying, as when I try listening music it is a dual between him and I on whom is going to liste...
Hi all, I have a premium Spotify account (only one user), and it is being frequently hacked by the same user since a couple of months. Which is extremely annoying, as when I try listening mu...
Roadie
503 Views
1 replies
0 likes
Hi! I want to ask? I got my Samsung Galaxy S10 a months ago and I never really noticed that I can have free 6-months subscription in Premium Tab. So I knew that I can buy Spotify Premium on website because I thought it was easier so I bought it there...
Hi! I want to ask? I got my Samsung Galaxy S10 a months ago and I never really noticed that I can have free 6-months subscription in Premium Tab. So I knew that I can buy Spotify Premium on ...
Spotify Star
856 Views
1 replies
0 likes
helloi want to have a premium account but it says that in this app they cannot do it.. i have an iphone7 and live in Germany
hello i want to have a premium account but it says that in this app they cannot do it.. i have an iphone7 and live in Germany
Spotify Star
474 Views
1 replies
0 likes
Plan: PremiumDevice: iPhone 8Country: Philippines Hello, I've already read several forums about my problem but none of them seems to work. I've been using Spotify for several years and my recent payment is not being processed because my country doesn...
Plan: Premium Device: iPhone 8 Country: Philippines Hello, I've already read several forums about my problem but none of them seems to work. I've been using Spotify for several years and m...
Gig Goer
4365 Views
3 replies
0 likes
Hi everyone, I would like to activate multiple gift cards (each allowing a free 6 month premium subscription) on my account. I already do the test with one, but I read that the gifft card were only valid for 12 months. I was wondering if I could chai...
Hi everyone, I would like to activate multiple gift cards (each allowing a free 6 month premium subscription) on my account. I already do the test with one, but I read that the giff...
Spotify Star
749 Views
1 replies
0 likes
PlanPremiumCountryIndiaDeviceRealMe 3 ProOperating SystemAndroid Pie My Question or Issue:-I didn't get any trial of any sort. Before subscribing I was getting ads that i will get 3 month free trial on student registration but i didn't receive any su...
Plan Premium Country India Device RealMe 3 Pro Operating System Android Pie My Question or Issue:-I didn't get any trial of any sort. Before subscribing I was getting ads that...
Spotify Star
558 Views
3 replies
0 likes
I have gotten multiple fraud “recurring” charges on my bank statement. I have canceled and replaced my card already. I need someone to please give some guidance on what to do- as it is very very difficult to get ahold of a live person with Spotify. T...
I have gotten multiple fraud “recurring” charges on my bank statement. I have canceled and replaced my card already. I need someone to please give some guidance on what to do- as it is very very diff...
Spotify Star
331 Views
1 replies
0 likes
