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PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Visitor
72073 Views
31 replies
2 likes
Moderator
120800 Views
36 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
156737 Views
69 replies
10 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
307243 Views
170 replies
13 likes
My Question or IssueI can't subscribe to Spotify premium with my card even thought all of the information is correct and my card is working. I've tried different browsers as well. The card I'm using is the same card I've used before to subscribe to p...
My Question or Issue I can't subscribe to Spotify premium with my card even thought all of the information is correct and my card is working. I've tried different browsers as well. The card I'm usin...
Community Legend
742 Views
1 replies
0 likes
I have the premium plan and have the free Hulu that comes with it and it is no longer working. Hulu keeps asking me to change my plan and pay. Not too happy that I pay for premium and can’t even get in contact with someone as well. Probably canceling...
I have the premium plan and have the free Hulu that comes with it and it is no longer working. Hulu keeps asking me to change my plan and pay. Not too happy that I pay for premium and can’t eve...
Casual Listener
1505 Views
5 replies
4 likes
PlanFree/PremiumCountryAustraliaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueGetting ads for 3 months of premium for free, but then I click on it and nothing happ...
Plan Free/Premium Country Australia Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Gett...
Community Legend
1252 Views
7 replies
0 likes
An advert for 3 free months came up on my free account. Followed the links, paid by paypal, and now it's already took out 9.99 and states that my next payment is for 9.99 this day next month.Something clearly has gone wrong here and theres no one to ...
An advert for 3 free months came up on my free account. Followed the links, paid by paypal, and now it's already took out 9.99 and states that my next payment is for 9.99 this day next month. ...
Visitor
2305 Views
6 replies
0 likes
PlanPremiumCountryIndia/US My Question or IssueI have Premium paid for until some time in 2020 from India. I've moved to the US and don't see an option to switch the country. I can still use Spotify but a bunch of songs and some entire discographies ...
Plan Premium Country India/US My Question or Issue I have Premium paid for until some time in 2020 from India. I've moved to the US and don't see an option to switch the country. I can s...
Regular
2954 Views
5 replies
0 likes
I was only able to have my student discount for 4 years and once that time was up, spotify automatically changed me to premium. In doing that, I lost my hulu access. How do I fix this?
I was only able to have my student discount for 4 years and once that time was up, spotify automatically changed me to premium. In doing that, I lost my hulu access. How do I fix this?
Community Legend
763 Views
1 replies
0 likes
I have been double billed for over 2 years, at $9.99 per month. I was told I had a "Facebook" account, which I do not remember. This "extra" account was cancelled, but I was told I would not receive a refund or credit. This is at best, unfair, and at...
I have been double billed for over 2 years, at $9.99 per month. I was told I had a "Facebook" account, which I do not remember. This "extra" account was cancelled, but I was told I would not receive ...
Community Legend
552 Views
1 replies
0 likes
PlanPremiumCountryGermanyDeviceSamsung Galaxy S10+ and Garmin Fenix 6X My Question or IssueI just subscribed to Spotify Premium, thrilled that I can listen to podcasts, directly from my watch. Oddly enough, BBC podcasts are not syncing to the watch. ...
Plan Premium Country Germany Device Samsung Galaxy S10+ and Garmin Fenix 6X My Question or Issue I just subscribed to Spotify Premium, thrilled that I can listen to podcasts, directly ...
Community Legend
6641 Views
7 replies
1 likes
I have checked my bank accounts and I have three spotify payments per month coming out. One is for my own account 14.99 family premium.One is my daughter 9.99 which I will cancel and she will use premium.The other we have no idea whom is using it or ...
I have checked my bank accounts and I have three spotify payments per month coming out. One is for my own account 14.99 family premium. One is my daughter 9.99 which I will cancel and she w...
Casual Listener
1168 Views
2 replies
0 likes
Hello there. Sincerly, Spotify is not available in my country (Serbia). I was wondering if I could buy the premium account somehow and use it through VPN? If not, when will it be available for Serbia? I am willing to pay right now and use it through ...
Hello there. Sincerly, Spotify is not available in my country (Serbia). I was wondering if I could buy the premium account somehow and use it through VPN? If not, when will it be available f...
Roadie
497 Views
1 replies
0 likes
Hello i bought Spotify premium, yesterday and it still acts somewhat like i have a free account. I cant disable shuffle play, im not allowed to see what song is playing next, i cant go back to a previous song. I do have some features of Premium like ...
Hello i bought Spotify premium, yesterday and it still acts somewhat like i have a free account. I cant disable shuffle play, im not allowed to see what song is playing next, i cant go back to a prev...
Spotify Legend
802 Views
4 replies
0 likes
PlanPremiumCountryUSADeviceiPhone 7Operating SystemiOS 12.4.1 My Question or IssueMy Spotify account was registered from the US and I wanted to switch it to Premium while being in the US but when I enter my Visa card number which I got from Pakistan,...
Plan Premium Country USA Device iPhone 7 Operating System iOS 12.4.1 My Question or Issue My Spotify account was registered from the US and I wanted to switch it to Premium while bei...
Community Legend
836 Views
1 replies
0 likes
Plan129/month PremiumCountryPhilippinesDeviceXiaomi Redmi 7Operating SystemAndroid My Question or Issue Whenever I tried to subscribe on P 129/month via credit/debit card, it says that I'm not eligible to the offer. The only promo that they want me t...
Plan 129/month Premium Country Philippines Device Xiaomi Redmi 7 Operating System Android My Question or Issue Whenever I tried to subscribe on P 129/month via credit/debit c...
Community Legend
556 Views
2 replies
0 likes
I have premium and pay the 14.99 that gives me 5 users. I see now where you are doing six to compete with apple no doubt. How do I ( a loyal customer ) get my sixth user? Do I have to cancel this subscritpion and start a whole new one
I have premium and pay the 14.99 that gives me 5 users. I see now where you are doing six to compete with apple no doubt. How do I ( a loyal customer ) get my sixth user? Do I...
Spotify Star
711 Views
1 replies
0 likes
PlanPremiumCountryUSADevice Operating System My Question or IssueBefore I got married, I signed up for Spotify Premium and got Hulu for free. After I got married, a new account was set up for me in order to change my last name. Doing that caused me t...
Plan Premium Country USA Device Operating System My Question or Issue Before I got married, I signed up for Spotify Premium and got Hulu for free. After I got mar...
Community Legend
679 Views
1 replies
1 likes
PlanFreeCountrySwedenDeviceIphone xs My Question or IssueI have a paysafe card and wanr to buy spotify premium with it but i can not find the option to use it and it says that it works in spotify on the paysafe websitei need help to know if i can use...
Plan Free Country Sweden Device Iphone xs My Question or Issue I have a paysafe card and wanr to buy spotify premium with it but i can not find the option to use it and it says that it...
Community Legend
734 Views
1 replies
0 likes
PlanPremium DuoCountryColombiaDeviceiPhone 5 Plus and iPhone 7 PlusMy Question or IssueI recently upgraded from Premium to Premium Duo, I'm almost going to be charged for this new plan, but if my daughter is listening to music on the app on her iPhon...
Plan Premium Duo Country Colombia Device iPhone 5 Plus and iPhone 7 Plus My Question or Issue I recently upgraded from Premium to Premium Duo, I'm almost going to be charged for this new plan,...
Community Legend
924 Views
1 replies
0 likes
PlanStudent PlanCountryBrazilDeviceMoto G6 PlayOperating SystemAndroid Pie My Question or IssueFor months and months now i've been able to pay for my subscription just fine, spotify would charge me automatically and renew my subscription. But today, ...
Plan Student Plan Country Brazil Device Moto G6 Play Operating System Android Pie My Question or Issue For months and months now i've been able to pay for my subscription just fine, ...
Community Legend
556 Views
1 replies
0 likes
PremiumCountryEcuadorDeviceMotorola G7 powerOperating SystemAndroid My Question or Issue
Premium Country Ecuador Device Motorola G7 power Operating System Android My Question or Issue
Community Legend
613 Views
1 replies
0 likes
PlanFreeCountryDenmarkDeviceSamsung Galaxy s7 edge, MSI laptop My Question or IssueHi there. On both my laptop and phone im getting an ad, that says i can get 3 months of spotify for free, when i click on the ad, it sends me straight to a payment sit...
Plan Free Country Denmark Device Samsung Galaxy s7 edge, MSI laptop My Question or Issue Hi there. On both my laptop and phone im getting an ad, that says i can get 3 months of spotify...
Casual Listener
1889 Views
4 replies
0 likes
