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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132047 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
66417 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Casual Listener
248522 Views
152 replies
13 likes
PlanPremiumCountryUSADevices/Operating Systems/Browsers (tried all of these)PC - Windows 10 in chrome regular, incognito, and in edgeMAC OS - Mojave latest in chrome regular, incognito, and in safari I tried every combination of the above and below t...
Plan Premium Country USA Devices/Operating Systems/Browsers (tried all of these) PC - Windows 10 in chrome regular, incognito, and in edge MAC OS - Mojave latest in chrome regular, incognito, a...
Community Legend
1981 Views
1 replies
0 likes
So here is my issue with this whole Google Home Mini offer for premium users, tl;dr; Have spent hours of my life talking to both Google and Spotify support and neither company will take ownership of me not receiving the offer or provide a solution. W...
So here is my issue with this whole Google Home Mini offer for premium users, tl;dr; Have spent hours of my life talking to both Google and Spotify support and neither company will take owne...
Community Legend
774 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceGoogle PixelOperating SystemAndroid My Question or IssueI have been told and research tells me that spotify transcodes the 320k vorbis output into 256k AAC for the Chomecast, in my case, Chromecast Audio. This is unacceptab...
Plan Premium Country USA Device Google Pixel Operating System Android My Question or Issue I have been told and research tells me that spotify transcodes the 320k vorbis output into ...
Community Legend
690 Views
1 replies
1 likes
Hi all, I have a premium Spotify account (only one user), and it is being frequently hacked by the same user since a couple of months. Which is extremely annoying, as when I try listening music it is a dual between him and I on whom is going to liste...
Hi all, I have a premium Spotify account (only one user), and it is being frequently hacked by the same user since a couple of months. Which is extremely annoying, as when I try listening mu...
Roadie
494 Views
1 replies
0 likes
Hi! I want to ask? I got my Samsung Galaxy S10 a months ago and I never really noticed that I can have free 6-months subscription in Premium Tab. So I knew that I can buy Spotify Premium on website because I thought it was easier so I bought it there...
Hi! I want to ask? I got my Samsung Galaxy S10 a months ago and I never really noticed that I can have free 6-months subscription in Premium Tab. So I knew that I can buy Spotify Premium on ...
Spotify Star
848 Views
1 replies
0 likes
helloi want to have a premium account but it says that in this app they cannot do it.. i have an iphone7 and live in Germany
hello i want to have a premium account but it says that in this app they cannot do it.. i have an iphone7 and live in Germany
Spotify Star
470 Views
1 replies
0 likes
Plan: PremiumDevice: iPhone 8Country: Philippines Hello, I've already read several forums about my problem but none of them seems to work. I've been using Spotify for several years and my recent payment is not being processed because my country doesn...
Plan: Premium Device: iPhone 8 Country: Philippines Hello, I've already read several forums about my problem but none of them seems to work. I've been using Spotify for several years and m...
Gig Goer
4363 Views
3 replies
0 likes
Hi everyone, I would like to activate multiple gift cards (each allowing a free 6 month premium subscription) on my account. I already do the test with one, but I read that the gifft card were only valid for 12 months. I was wondering if I could chai...
Hi everyone, I would like to activate multiple gift cards (each allowing a free 6 month premium subscription) on my account. I already do the test with one, but I read that the giff...
Spotify Star
746 Views
1 replies
0 likes
PlanPremiumCountryIndiaDeviceRealMe 3 ProOperating SystemAndroid Pie My Question or Issue:-I didn't get any trial of any sort. Before subscribing I was getting ads that i will get 3 month free trial on student registration but i didn't receive any su...
Plan Premium Country India Device RealMe 3 Pro Operating System Android Pie My Question or Issue:-I didn't get any trial of any sort. Before subscribing I was getting ads that...
Spotify Star
528 Views
3 replies
0 likes
I have gotten multiple fraud “recurring” charges on my bank statement. I have canceled and replaced my card already. I need someone to please give some guidance on what to do- as it is very very difficult to get ahold of a live person with Spotify. T...
I have gotten multiple fraud “recurring” charges on my bank statement. I have canceled and replaced my card already. I need someone to please give some guidance on what to do- as it is very very diff...
Spotify Star
327 Views
1 replies
0 likes
I didn't change my location and I've been using the same credit card for Spotify for more than >6months. But now, I'm having this error. Please help
I didn't change my location and I've been using the same credit card for Spotify for more than >6months. But now, I'm having this error. Please help
Spotify Star
2101 Views
3 replies
0 likes
Plan: Student PremiumCountry: CanadaDevice: LenovoOperating System: Windows 10 My Question or Issue: Whenever I pause my music on my laptop and do something else, it will automically start playing again after a few seconds.
Plan: Student Premium Country: Canada Device: Lenovo Operating System: Windows 10 My Question or Issue: Whenever I pause my music on my laptop and do something else, it will auto...
Visitor
1624 Views
5 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueTengo el Spotify free. Me pasé a Premium porque publicitaban que el primer era gratis. Lo con...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Tengo e...
Newbie
523 Views
1 replies
1 likes
Question. I used my credit card to pay for the premium subscription, do I get a statement billed to me? It never asked me my billing information.
Question. I used my credit card to pay for the premium subscription, do I get a statement billed to me? It never asked me my billing information.
Spotify Star
762 Views
4 replies
0 likes
Aile üyeliğine geçmek için premium'u bugün iptal ettim. Ancak bugün premium üyeliğim 1 aylığına yenilendi iptal edemeden önce. Ödeme yapıldığından bu yana spotify'ı hiç kullanmadım. Aile üyeliği kullanacağım için de satın aldığım premium'u kullanamay...
Aile üyeliğine geçmek için premium'u bugün iptal ettim. Ancak bugün premium üyeliğim 1 aylığına yenilendi iptal edemeden önce. Ödeme yapıldığından bu yana spotify'ı hiç kullanmadım. Aile üyeliği kull...
Spotify Star
383 Views
1 replies
0 likes
I started backpacking in Europe in February and planned to be here for several months. I had the free trial of Spotify at the time. I changed my credit card to a new card (with no yearly fee) and it was sent to my sister in Canada. I never activated ...
I started backpacking in Europe in February and planned to be here for several months. I had the free trial of Spotify at the time. I changed my credit card to a new card (with no yearly fee) and it ...
Spotify Star
333 Views
1 replies
1 likes
Hello Spotify Community Forum On Monday I purchased a 1-month premium service for Spotify and about 25 minutes ago I went to put in the 11 digit combination - tried atleast 6 times trying different letters cause 8 looked like B and 0 looked like o/O ...
Hello Spotify Community Forum On Monday I purchased a 1-month premium service for Spotify and about 25 minutes ago I went to put in the 11 digit combination - tried atleast 6 times try...
Roadie
744 Views
4 replies
0 likes
PlanFreeCountryMalaysiaDevice(Custom PC)Operating System(Windows 10) My Question or IssueI'm getting an issue to redeem my Spotify gift card that I bought on 7-Eleven. It keeps saying "Something went wrong" when I'm trying to redeem it, every time......
Plan Free Country Malaysia Device (Custom PC) Operating System (Windows 10) My Question or Issue I'm getting an issue to redeem my Spotify gift card that I bought on 7-Eleven. It kee...
Spotify Star
9367 Views
3 replies
0 likes
Hello, I have a question. I have a problem with my account. Some time ago I wanted to activate Spotify Premium, but I had problems with it. After three months my credit card payments began to be debited. Premium is not active, but payments are still ...
Hello, I have a question. I have a problem with my account. Some time ago I wanted to activate Spotify Premium, but I had problems with it. After three months my credit card payments began to be debi...
Spotify Star
514 Views
1 replies
0 likes
Paguei meu Spotify duas vezes esse mês no boleto e ainda não liberaram meu Premium ,estou decepcionado com isso
Paguei meu Spotify duas vezes esse mês no boleto e ainda não liberaram meu Premium ,estou decepcionado com isso
Spotify Star
328 Views
1 replies
0 likes
