Spotify Family account problem !

[AlexKid1]

Plan

Family until today !

Country

France

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

Hi

I changed today my plan from a Premium to a Family one.

I sent the invitation to my wife to create her account and she did it right.
When i connect to Spotify on iPhone I still see her listening music and I can't play mine without stoping her listening. It seems we're on the same account.

Please could you help me to get 2 different accounts ?

thank you

[Loxer]

Hey @AlexKid1, welcome to the Community.

Hope you're doing great!

Could you check this article for more help?

Also, make sure you log out of the app and sign in with your own accounts credentials.

Keep me posted 🙂