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Trying to cancel my subscription

Trying to cancel my subscription

Hello, i was reading on the support page on how to cancel a subscription and, after reading a few lines they twll me to log in to my account which i did and then go to Subscriptions which i did and then Cancel Subscription but there is no button for that at all.

 

Please help!

 

/Best regards!

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5 Replies

Hi @Ludde377, instructions here! https://support.spotify.com/article/How-to-cancel-your-subscription/ 

 

Please give a kudos and mark 'solved' if this answered your query. Thank you!

Hello, thanks for a fast answer but the link you provided did not work at all

hmm yes I see that too. Try this one instead.

That Link worked but it was the one that i used befor on the support site and there is not a cancel subscription button the only option i got is Update

Correct, no cancel subscription button but there are instructions. Pasting here for you:

 

WANT TO UPDATE YOUR PAYMENT DETAILS OR CANCEL YOUR SUBSCRIPTION?

  • If you’re subscribed through our website, click UPDATE DETAILS to update your payment info or cancel your subscription to cancel.
    Tip: Pay when you want! Check out our guide to change your billing date.
  • If you’re subscribed through your broadband provider, iTunes, or other services, contact that company to update your payment details or cancel your existing subscription.

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