Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Unredeemable Spotify Gift

Unredeemable Spotify Gift

Hello Spotify,

 

Good morning 🙂

 

I got a 3 month spotify premium gift, in a form of an email, from my friend last Christmas. I tried redeeming it today but it gives me the "The code you've entered is invalid for your country."

 

I don't know what do next from this. Is it possible to have it converted to my country? Or.. Is it because I'm already on Premium?

 

I would appreciate any help from this. Thank you so much.

 

Warmest Regards,

Dindy

Reply
3 Replies

I'm certain that it has something to do with your country. where are you located and where did the person send it from?

Thank you for the reply.  The sender is from Singapore and the receiver is from Philippines.

Hey @Deegraee,

 

Thanks for reaching out.

 

Unfortunately, Spotify gift cards can only be redeemed on Spotify accounts registered in the same country where they were purchased.

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random