Updating payment information- reload error

[gogetta]

When I update my payment information, I am instructed to reload the page and try again. What should I do?

[Luke]

Hey @gogetta,

Apologies for the late reply, but maybe I can still help 🙂

Have you tried to use an incognito tab, clear the cookies of your browser and use another browser or device?

When this doesn't work, you should try to use another internet connection (e.g. cellular data instead of WiFi).

Have a nice day!

Luke